Science and Technology Studies Commons^™

Local E-Government In Norway: Current Status And Emerging Issues, Leif Skiftenes Flak, Dag H. Olsen, Peter Wolcott

Information Systems and Quantitative Analysis Faculty Publications

Recent studies indicate that e-government initiatives have not held their promise of improving government services. The majority of efforts to benchmark e-government have had central government as the unit of analysis. This study employs the MeGAP-3 (The Municipal E-Government Assessmen Project) assessment tool to assess the status of municipal e-government in the Agder region in southern Norway, an area with high Internet penetration and mature information and communication technology (ICT) use. MeGAP-3 proved effective in providing a relative positioning of these Norwegian municipalities, but we argue that country specific assessment indicators are needed to complement the tool and enable cross-country …