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User-Generated Content On Social Media Challenges, Opportunities, Meenakshi Nagarajan

Kno.e.sis Publications

Understanding and exploiting user generated (textual) content (UGC) on social media is at the forefront of information management challenges today. The variety of UGC in detailed blog commentaries, collaborative wiki-content, online conversations, short messages in micro-blogs etc., are powering several personalization, monetization, crowd/business intelligence applications, and also providing an electronic microscope on social phenomena at an extraordinary scale. Certain characteristics of UGC however, necessitate key computational linguistic interventions before systems can tap into this data. A large portion of language found on social media is in the Informal English domain a blend of abbreviations, slang and context dependent terms delivered …