Science and Technology Studies Commons^™

We report quantitative measures of factors that inºuence technology acceptance among intermediaries delivering

government-supplied essential commodities to citizens in Chhattisgarh, India. Using the method of partial least

squares, we validate and extend the Uniªed Theory of Acceptance and Use of Technology, ªnding evidence for

the effect of social inºuence, performance expectancy, and effort expectancy on salespersons’ satisfaction with the

adoption of point-of-sale machines mandated by the Chhattisgarh government. Further, the moderating effects of

age, experience with technology, work experience, and educational attainment on the factors that inºuence satisfaction are assessed. Key recommendations are drawn for research and practice on intermediation …

Centralized online real-time electronic Public Distribution System (COREPDS) is one of the various technological and administrative reforms introduced by state government of Chhattisgarh to empower beneficiary. COREPDS allows the beneficiary to choose fair price shop where they can purchase subsidized commodities. Salespersons’ working in the fair price shops are the primary operators of point-of-sale (POS) devices introduced in COREPDS. The fact that adoption of Information and Communications Technology (ICT) is mandatory in egovernance makes it important to study technology satisfaction. In this research note, we propose to investigate the relationship between fair price shop performance after the implementation of point-of-sale …