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Intermediary’S Technology Satisfaction And Performance In Chhattisgarh Public Distribution System: Research Note, Varun Chhabra, Prashant Rajan, Shweta Chopra
Intermediary’S Technology Satisfaction And Performance In Chhattisgarh Public Distribution System: Research Note, Varun Chhabra, Prashant Rajan, Shweta Chopra
Prashant Rajan
Centralized online real-time electronic Public Distribution System (COREPDS) is one of the various technological and administrative reforms introduced by state government of Chhattisgarh to empower beneficiary. COREPDS allows the beneficiary to choose fair price shop where they can purchase subsidized commodities. Salespersons’ working in the fair price shops are the primary operators of point-of-sale (POS) devices introduced in COREPDS. The fact that adoption of Information and Communications Technology (ICT) is mandatory in egovernance makes it important to study technology satisfaction. In this research note, we propose to investigate the relationship between fair price shop performance after the implementation of point-of-sale …