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Full-Text Articles in Recreation, Parks and Tourism Administration

Go Pick Me Out A Winner: Visitor Perceptions And Priorities Regarding Operational Attributes At U-Pick Farms In Western New York, Nicholas Pitas, Ya-Ling Chen May 2023

Go Pick Me Out A Winner: Visitor Perceptions And Priorities Regarding Operational Attributes At U-Pick Farms In Western New York, Nicholas Pitas, Ya-Ling Chen

The Journal of Extension

This study seeks to identify visitor priorities for and perceptions of operational attributes at U-pick farms. Using a survey of farm visitors in the Rochester/Finger Lakes region, we applied importance-performance analysis to identify priorities, and the repositioning framework to create strategies for addressing them. Our results indicate that U-pick visitors generally perceive high levels of service quality, especially on attributes that they perceive as most important. Priorities for improvement include produce-related factors (price and availability of specific varieties) and visit logistics (information to plan a visit). Real, psychological, and associative repositioning strategies for Extension professionals and U-pick operators are discussed.

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Understanding Job Satisfaction In The National Park Service, The Needs Of Black Employees, And The Decision-Making Of Managers, Akiebia Hicks May 2023

Understanding Job Satisfaction In The National Park Service, The Needs Of Black Employees, And The Decision-Making Of Managers, Akiebia Hicks

All Dissertations

According to the 2020 U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey, the National Park Service (NPS) was ranked the 353rd best place to work out of the 411 government agencies surveyed, with an engagement score of 61.3%, which was lower than the 69.0% average amongst government agencies. This survey is performed annually and asks employees to score their employer in the following categories: leadership, empowerment, pay, teamwork, innovation, recognition, response to COVID-19, and work-life balance. The scores are divided by a quartile key. In every category except “innovation,” the NPS landed in the lower quartile, causing the need …

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Covid-19 And Canine Travelers: Determining Likelihood To Travel With Dogs, Angela Rowan May 2022

Covid-19 And Canine Travelers: Determining Likelihood To Travel With Dogs, Angela Rowan

All Theses

During the Covid-19 pandemic, dog adoption rates skyrocketed, restaurants focused on outdoor seating, and travelers pivoted away from tightly packed planes out of safety concerns. This study surveyed dog owners in the United States to determine whether pet attachment levels could predict dog owners’ likelihood of traveling with their dogs. In addition, it used Um and Crompton’s (1992) facilitators and inhibitors to establish how different factors affect a dog owner’s likelihood of traveling with their dog. These facilitators and inhibitors were split into three dimensions: needs satisfaction, social agreement, and travelability. Finally, this study sought to learn what effect the …

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