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Peace and Conflict Studies

2012

Dialogue norms

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Linking Process To Outcome: Implicit Norms In A Cross-Cultural Dialogue Program, Karen Ross Nov 2012

Linking Process To Outcome: Implicit Norms In A Cross-Cultural Dialogue Program, Karen Ross

Peace and Conflict Studies

This paper examines the link between dialogue mechanisms and potential outcomes. Using the “Soliya Connect Program” as a case study, I focus specifically on dialogue norms, distinguishing between explicit and implicit norms of dialogue, and examine how these norms shape the dialogue space. My analysis suggests that as dialogue mechanisms, these norms both enable and constrain participants’ comfort in expressing themselves, and thus can significantly affect the outcomes of the dialogue process.