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MPA Major Research Papers

2023

Technology

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Full-Text Articles in Public Affairs, Public Policy and Public Administration

Municipal Pathways Towards Digital Government: Ontario’S Municipal Modernization Program And The Determinants Of Technology Adoption, Owen Jaggard Aug 2023

Municipal Pathways Towards Digital Government: Ontario’S Municipal Modernization Program And The Determinants Of Technology Adoption, Owen Jaggard

MPA Major Research Papers

Ontario’s municipalities exist at various stages of e-government adoption. Municipalities are faced with the challenge of adopting new technologies to meet expanding services demands. Both municipalities and the Provincial government face the challenge of developing policies to support information and communication technologies (ICT) adoption. Understanding the unique determinants of technology adoption can assist with this policy making. The study answers how organizational factors affect ICT adoption in small and rural municipalities; and how Ontario’s municipal modernization funding interacts with these determinants. The study examines the determinants of ICT adoption for ICT policies, online services, and electronic records management systems. Focusing …