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E-Quality: An Analysis Of Digital Equity Discourse And Co-Production In The Era Of Covid-19, Kelsey E. Edmond

Graduate Doctoral Dissertations

The digital divide refers to the social stratification due to an unequal ability to access, adapt, and create knowledge via information and communication technologies (Andreasson, 2015). Digitally disadvantaged individuals have inadequate access to services and resources, exacerbating existing vulnerabilities. The COVID-19 pandemic instigated a new model of digital equity policymaking that leverages co-production between numerous actors. As citizens faced new financial and community constraints and governments reached administrative capacities, both the digital divide and the policymaking process evolved.

This inductive study explores how digital equity policymaking shifted to a co-production model (Ostrom, 1996) amid the pandemic. Using a sequential mixed-methods …