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Exploration Of The Project Management Practitioner's Emotional Intelligence Competencies, Linda A. Hooper
Exploration Of The Project Management Practitioner's Emotional Intelligence Competencies, Linda A. Hooper
Walden Dissertations and Doctoral Studies
The success rate of information technology projects is on a downward trend, with reported losses in the billions of dollars. Recent studies indicate a 50--56% project success rate based on quality, budget, and on-time criteria. Building upon the conceptual framework of the emotional intelligence and knowledge management theories, the purpose of this phenomenological study was to explore how project management practitioners apply self- and cultural-awareness competencies to affect project outcomes. Using a purposeful sampling method, 24 experienced U.S.-based project management practitioners participated in a web-based questionnaire. Following Giorgi's data reduction process resulted in numeric data coding. Thematic analysis revealed themes …