Psychology Commons^™

An Approach For Representation Of Organizational Mental Models Using System Dynamics, Jörg-Peter Theissen

Engineering Management & Systems Engineering Theses & Dissertations

The concept of mental models has received much attention within recent years, especially within the context of organizational learning. This research is based on and departs from the Organizational Learning Process as developed by Keating, Robinson, and Clemson (1994). That process, which is based on a verbal representation of mental models, does not call forth the kind of change that is desired in Organizational Learning. This research investigates if mental models can be represented in the form of system dynamics models and inquires if this representation is beneficial to the process of Organizational Learning.

The research was designed as a …