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USF Tampa Graduate Theses and Dissertations

2014

Affective trust

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The Effects Of Collaborative Critical Thinking Training On Trust Development And Effectiveness In Virtual Teams, Mark Grichanik Nov 2014

The Effects Of Collaborative Critical Thinking Training On Trust Development And Effectiveness In Virtual Teams, Mark Grichanik

USF Tampa Graduate Theses and Dissertations

Workers in modern teams that perform tasks over computer-mediated communication channels encounter challenges in building trust and performing effectively. Finding interventions to mitigate such losses could improve team performance. Collaborative critical thinking (CCT) training has the potential to improve trust, monitoring, and effectiveness in virtual teams. Using a simulated search-and-rescue task, the effects of CCT training, as compared with a control training, were evaluated in 105 three-member teams. No effects of CCT training were found on team positive or negative monitoring, team cognitive or affective trust, team efficacy, or team viability. However, teams trained in CCT reported consistently higher levels …