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An Exploratory Study Of Reception Of Organizational Citizenship Behaviors And Work Related Outcomes: It Is Good For Your Co-Workers, Xinxuan Che
USF Tampa Graduate Theses and Dissertations
The predictors of organizational citizenship behavior (OCB) - performance that supports the social and psychological environment in which task performance takes place - have been studied extensively in previous research. Surprisingly, only a few studies have looked into OCB's effects on individuals who might benefit from it. The purpose of the current study was to explore effects of individual-level OCB on its recipients. Reception of OCB (ROCB) is described and proposed to be related to targets' performance, job stress and job strains. In addition, narcissism and proactive personality were explored as predictors of reception of OCB also as moderators of …