Psychology Commons^™

With A Little Help At Home: The Impact Of Romantic Partner Support On Daily Burnout And Workplace Incivility, Matthew Aplin-Houtz

Dissertations

With rude and discourteous encounters in the workplace becoming more common, Workplace incivility (WI) is at an all-time high. As such, workers experience levels of burnout from these negative social interactions. The literature concedes that the results of these interactions lead to mounting burnout, causing negative physical and emotional outcomes at the individual and organizational levels. Considering that the literature also supports that employees have the potential to recover from burnout symptoms through rest, obtaining the perception of control of their circumstances, and cognitive reframing, the time and activities a worker spends at home carry the potential for minimizing burnout …

Engaging Experts: Overcoming Trust In Risky Environments, Cynthia Goodwin-Sak

Dissertations

In business-to-business sales environments, sellers may choose to bring their go-to expert to a customer meeting, even when there is an expert available who may be more skilled in the product being discussed. The purpose of this study is to identify if an intervention of data, trust transference, ingroup identity, or a combination, influence the choice of expert a salesperson engages for a customer meeting. We tested this question through a series of vignettes and hierarchical linear modeling. The sample came from a US-based technology company, and salespeople in the United States.

We found that trust transference influenced both choice …

Empowering Nurses Of Minority In The Face Of Incivility And Bullying: Through The Lens Of Phenomenology, Corrine Floyd

Dissertations

Abstract

Up to 85% of nurses have reported exposure to incivility in the workplace (Hunt & Marini, 2012). The often-subtle nature of incivility toward nurses in a minority population may partially explain why it remains a problem. Healthcare organizations realize the need for civility to counter the high turnover rate, staff shortages, and low job satisfaction reported by nurses, but lack understanding of how nurses of a minority population perceive incivility and bullying. This study aimed to answer the research question how do nurses with minority representation experience incivility and bullying versus empowerment in the workplace? A descriptive phenomenological design …

Recognition Of Gender Microaggressions In The Workplace: The Case Of Predisposition And Propensity To Recognize, Alicia Ako-Brew

Dissertations

This study examined the individual factors that affect the recognition of gender microaggressions in the workplace. A total of 220 subjects participated in this study. Specifically, this study revealed how social dominance orientation, ambivalent sexism and gender discrimination perceptions toward women affect a third-party observer’s recognition of gender microaggressions perpetrated against women. In addition, this study examined the effect of role congruence on the propensity to recognize gender microaggressions. Role congruence stems from role congruity theory which posits that a woman in a leadership or masculine role will receive positive or negative evaluations based on the degree to which she …

A Multilevel Examination Of Unethical Pro-Organizational Behavior Decision-Making: The Role Of Citizenship Pressure, Moral Disengagement, And Moral Intensity, William Bryant

Dissertations

Unethical pro-organizational behaviors (UPB) are unethical behaviors that are intended to benefit the organization or its members. Research on this type of behavior typically involves assessing attitudinal and dispositional predictors of UPB but has largely failed to understand the process through which UPB occurs. One potential elicitation process could be through a perceived obligation that an employee has to help their organization, or citizenship pressure. By adapting Rest’s four stage model of ethical decision-making and social exchange theory, the current study aimed to identify how organizational identification might increase perceptions of citizenship pressure, and how citizenship pressure might influence elements …

Can Ratings Of Item Location Enhance Statistical Item Parameter Estimation? Extending The Feasibility Of Unfolding Irt Models, Michael Mckenna

Dissertations

Research and development of modern psychometric methods such as item response theory have drastically changed the way we understand and carry out the measurement of psychological constructs. Despite this, there has been relatively little adoption by psychological researchers to incorporate these methods into their research. While multiple explanations are surely valid, one oft stated reason is the large sample size requirements of these methods. The sample size requirements of item response theory are needed so that effective estimation of item parameters can be carried out. In an attempt to make these modern measurement methods more accessible and feasible to psychological …

Characteristics Of Notes Taken During The Employment Interview And Their Impact On Organizational Outcomes, James T. Mundell

Dissertations

Note-taking during the interview process has been recommended by both academics and practitioners. However, little research on note-taking in employment interviews exists. Although the limited amount of research points to the benefits of note-taking, characteristics of the notes taken have not been studied in detail and in relation to many organizational outcomes. As such, this study examined characteristics of note-taking (including job relatedness, detail, and valence) and their impact on interview question scores, hiring recommendations, hiring decisions, employee performance, and turnover. Archival data from an organization was utilized and the notes taken during employment interviews were coded to better understand …

What Does Time Management Mean To You? Exploring Measures Of Time Management And Group Differences., Allison Burrus

Dissertations

For centuries people have been trying to find ways to effectively manage their time. Meanwhile, research in this area has lagged and provided inconsistent results about the outcomes (i.e., well-being and job performance) of the use of time management behaviors. A potential reason for the inconsistent results is the lack of a universal conceptualization of time management making it difficult to compare results. Further, it may be that certain groups use and/or interpret time management behaviors in different ways. This study investigated three of the most popular measures of time management concurrently. First, the measures were examined for statistical artifacts, …

An Exploration Of Contextual Factors Of Weight-Based Discrimination Against Business Leaders, Ellen Hermann Lynch

Dissertations

Two-thirds of the adult population of the United States are considered overweight (Ogden, Carroll, Kit, & Flegal, 2013) and are susceptible to weight-based discrimination in the workplace (Rudolph, Wells, Weller, & Baltes, 2009). The weight-based discrimination experienced by business leaders is relatively unknown. The present research used Leader Categorization Theory (Lord & Maher, 1991) as a framework to examine the extent to which a business leader’s weight is associated with their perceived leadership qualities and effectiveness in two studies. The first study isolated the relationship between the base rate of weight in an organization and the assumed weight of the …

You Look Like Me: The Impact Of Demographic Similarity On Picture Primes’ Effectiveness, Jennifer L. Unnerstall

Dissertations

Past research has clearly demonstrated the ability of various primes to influence behavior; however, little is understood about how and why primes work. The present research takes a theory-based approach to begin to understand this further. First, it investigates whether a picture prime has the ability to influence cooperative and competitive concept activation and implicit associations. Then, it examines whether the characteristics of the picture prime, specifically the race of the individuals depicted in the prime and whether it matches the race of the participant (i.e., demographic similarity), moderate these effects. Secondly, the present research investigates whether the same picture …

The Dreaded Performance Appraisal: Can The Process Ever Be Comfortable?, Lauren Labat

Dissertations

Previous research has indicated that individuals dislike and resist the performance appraisal process. Fewer studies have examined reasoning for unintentional rating distortion that may result from a lack of training and clear understanding of how to effectively evaluate behaviors. Researchers have shown that the appraisal process is uncomfortable for raters, but empirical studies have yet to explore how to reduce this discomfort. Rater training research has revealed that trained raters have improved observational skills, a more precise vocabulary to describe behaviors, and improved rating accuracy. This research explored the relationship between performance appraisal discomfort and trait motivational factors (i.e., personality …

Development And Validation Of A Multidimensional Political Behavior Scale, Amanda Thomas

Dissertations

Years of research conducted into organizational politics has resulted in an expanded understanding of what politics “do” through the investigation of antecedents and outcomes (Lepisto & Pratt, 2012). The literature is somewhat deficient, however, in explaining and measuring what politics “are”. While there are numerous existing measures of organizational politics, the measurement and methodology in this area remains complex due to several issues. The existing literature notes design and measurement (Ferris, Adams, Kolodinsky, Hochwarter, & Ammeter, 2002; Nye & Witt, 1993), definitional (Gunn & Chen, 2006; Lepisto & Pratt, 2012), and level of analysis (Dipboye & Foster, 2006; Fedor & …

Intercultural Coworker Relationships (Icors) In The Global Workplace: A Grounded Theory Study, Jennifer L. Morton

Dissertations

Previous research supports what employees intuitively sense: peers make the place (Chiaburu & Harrison, 2008; Schneider, 1987). Extant research suggests coworker relationships have critical influence on outcomes ranging from turnover (Felps, Mitchell, Hekman, Lee, Holtom, & Harman, 2009) to creativity (Homan, Buengeler, Eckhoff, van Ginkel, & Voelpel, 2015) to organizational commitment (Viswesvaran & Ones, 2002) to employee health and well-being (Heaphy & Dutton, 2008). Despite the increase of Intercultural COworker Relationships (ICORs), particularly in multinational firms in the technology industry, research has yet to examine what defines coworker relationship quality in the presence of national cultural differences. In other words, …

Mindfulness As A Vigilance Intervention: Examining Its Impact On Stress And Mental Demand, Kelli Huber

Dissertations

Occupations involving vigilance performance (i.e., sustained attention in monitoring for rare environmental threats) are known to experience vigilance decrement, a decline in performance over time. These occupations are known to be cognitively and emotionally challenging, giving rise to harmful effects for employees in them and presenting safety implications for the welfare of others. The current study investigated mindfulness as a potentially viable intervention to alleviate outcomes of vigilance demands: stress and mental demand. A mindfulness induction was compared to an unfocused control condition in which both were administered during a break from a vigilance task, specifically, a baggage screening task. …

I’M Afraid To Tell You What I Really Think: An Investigation Into The Feedback Withholding Bias Mechanism And Outcomes Within Stem Settings, Deborah Lee

Dissertations

This study builds on previous research findings that White individuals who desire to not appear racist is associated with Black students failing to receive constructive feedback, compared to White students (Croft & Schmader, 2012). This Feedback Withholding Bias (FWB) may inhibit the ability for Black students to learn from constructive feedback which is important for student learning and future performance. Black male students and White male evaluators with a STEM major were the focus of this study because of the underrepresentation of Black STEM students and workers and previous research focusing on racism stereotypes impact on the FWB. The results …

Work Ethic, Turnover, And Performance: An Examination Of Predictive Validity For Entry-Level Employees, Christina Banister

Dissertations

Work ethic is continually cited as a top factor in hiring new employees (Flynn, 1994; Shimko, 1990; VanNess, Melinsky, Buff, & Seifert, 2010). Research on the relationship between work ethic and job performance has typically shown positive results in a variety of contexts (Meriac & Gorman, 2017; Miller et al., 2002). The purpose of this study was to examine dimensions of work ethic and its relationship with turnover and contextual performance in an often-neglected segment of the workforce: entry-level employees. Data were collected from a large fast food franchise, including work ethic, turnover data, and supervisor-rated job performance. In Study …

A Longitudinal Examination Of Personality At Work: Examining The Relationship Between Variability In Personality And Job Performance And Turnover Intentions, Ryan Joseph Hirtz

Dissertations

The present study examined the relationship between variability in personality and important organizational outcomes, including multi-faceted job performance and turnover intentions. Furthermore, this study tested the mediating effects of self-esteem, anxiety, leader-member exchange, and job satisfaction. Finally, various situational contingencies were examined as a potential source of Big Five personality states. Experience sampling methodology was used to repeatedly measure working participants’ state personality over the course of two weeks. Self and other (i.e., coworker or supervisor) performance ratings were collected.

Results showed that variability in a general factor of personality had statistically significant relationships with anxiety, leader-member exchange, job satisfaction, …

Positive Vs. Negative Politics And Behavioral Intentions: An Experimental Examination, Sarah Hill

Dissertations

Despite research showing that politics can be beneficial, a commonly held perception is that politics are negative, harmful, and associated with adverse outcomes. The qualitative differences between positive and negative politics perceptions and their results are still mostly elusive.

This research adds clarity by examining perceptual processes surrounding positive and negative politics perceptions. Using an experimental manipulation, behavior was held constant while political actor motivation was varied. The positive or negative inferred motives and attributions made of the actor related logically to the positive or negative nature of the politics perceptions. Further, attribution type was related to positive or negative …

I Warned You! Applicant Reactions To Different Types Of Warnings Against Faking On Personality Tests: An Organizational Justice, Trust And Affect-Based Perspective, Vanessa M. Lammers

Dissertations

Abstract

Despite their widespread use in employee selection procedures, personality measures are susceptible to applicant faking. Explicit warnings, often included in test instructions to deter faking behavior, inform applicants that items are included on the test to detect faking, and that those caught faking, will be removed from the applicant pool (i.e., invalidation warnings). The current research examined the effectiveness of another warning type informing applicants that faking is not in their best interest, as it is likely to get them into a job for which they are a poor fit (i.e., job fit warnings). Results for Study 1 supported …

Beauty Is Beneficial: An Examination Of Candidate Facial Attractiveness, Gender, Qualification, And Customer Visibility On Online Recruitment Intentions, Breanna R. Wexler

Dissertations

The present study examined the effects of information included in candidates’ online networking profiles on recruiters’ perceptions and ratings of their likelihood of inviting the candidate for a job interview. Specifically, this study used a status generalization theory perspective to examine the weighting of information related to candidate physical attractiveness, gender, and qualification to predict perceived expectations for intellectual competence, likability, and social skills. These expectations then predicted whether the candidate should be recommended for a job interview. While participants relied almost exclusively on qualification information when making judgments of intellectual competence, candidates placed increased weight on attractiveness when rating …