Psychology Commons^™

Does The Intake Method Affect Client Return Rate In A Community Counseling Center?, Ronald J. Nielsen

Antioch University Full-Text Dissertations & Theses

There is a large body of research examining the effects of client, therapist, and treatment modality variables on client outcome in mental health treatment. However, there are only a handful of retrospective studies of the intake process and its effect on client dropout or retention. The genesis of this research study was to examine and evaluate the intake methods of a community based, not for profit counseling center. The clinic found that clients would fail to return for therapy following an intake interview with a different counselor. Feedback from stakeholders indicated that the formal intake process was inefficient and direct …