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Full-Text Articles in Psychology
Using Personality Traits To Select Customer-Oriented Security Guards, Tracy Marie Shega
Using Personality Traits To Select Customer-Oriented Security Guards, Tracy Marie Shega
All Graduate Theses, Dissertations, and Other Capstone Projects
The customer orientation of current security guards was assessed using both the newly developed Customer Orientation Scale and IPIP items. Specifically, the Big Five factors of agreeableness, conscientiousness, and emotional stability were measured. Scores on these two customer orientation scales were compared to measures of job satisfaction and perceived job-ability fit.
Development Of A Pilot Selection System For A Midwestern University Aviation Program, Kathryn Wilson
Development Of A Pilot Selection System For A Midwestern University Aviation Program, Kathryn Wilson
All Graduate Theses, Dissertations, and Other Capstone Projects
This paper discusses the evaluation of an existing selection system for a Midwestern University's Aviation Program and attempts to find significant predictors of pilot performance using personality measures including the Five Factor Scale, Cockpit Management Attitudes Questionnaire, Self Monitoring Scale, an Integrity Scale, and cognitive measures including Block Counting, Rotated Blocks and Numerical Reasoning. Data from 24 student pilots was examined with bivariate correlations and stepwise regression and results indicate personality plays a role in predicting successful pilot performance. The CMAQ, extraversion and block counting measures were positively correlated with facets of performance including decision making in-flight, consistently arriving on-time …