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Psychology Commons

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Western Michigan University

Industrial and Organizational Psychology

2004

Articles 1 - 4 of 4

Full-Text Articles in Psychology

A Multicomponent Intervention System Using Goal Setting, Feedback, And Incentives To Improve Performance In Small Service Businesses, Doug Lafleur Dec 2004

A Multicomponent Intervention System Using Goal Setting, Feedback, And Incentives To Improve Performance In Small Service Businesses, Doug Lafleur

Dissertations

A small business servicing dealerships in the chimney lining industry was responsible for training and resupplying contractors in a propriety chimney lining system. A process was developed for sharing and comparing the dealerships' financial reports and business processes. The process involved a small group of dealers attending regular 6-month meetings called Impact Groups. A monetary incentive system was used to encourage dealers to join the Impact Groups and to maintain continued attendance and participation. Dealers took turns hosting the meetings and having the attending dealers analyze their business. A detailed list of problems and solutions was provided to each host …


The Effects Of Individual And Group Incentives On High Performance, Heather M. Mcgee Aug 2004

The Effects Of Individual And Group Incentives On High Performance, Heather M. Mcgee

Dissertations

The present study examined the performance levels of high performers under equally-divided group monetary incentives, individual monetary incentives, and hourly pay to determine: (a) whether the performance levels of high performers would be higher under individual and group incentive pay systems than under an hourly pay system, (b) whether the performance of high performers would be lower under group incentives than under individual incentives, and (c) whether changes in performance would be due to comparative feedback indicating that the participant is a high performer. Participants were eleven college students who performed a computerized work task that simulated the job of …


The Effects Of On-The-Spot Observations In A Behavioral Safety Application, Sigurdur Oli Sigurdsson Jun 2004

The Effects Of On-The-Spot Observations In A Behavioral Safety Application, Sigurdur Oli Sigurdsson

Masters Theses

The purpose of this study was to examine the effects of a package intervention on critical safety behaviors and conditions in a food and drinking industry setting. The intervention involved training a sub sample of employees to conduct safety observations, providing all employees with safety information, and posting weekly graphic safety feedback on six safety-related variables based on employee observations. A multiple baseline design across departments was used to assess the effects of the interventions in two dining services kitchens on the campus of a midwestem university. Overall, the intervention implemented in this study had mixed effects on safety behavior, …


Exploring The Behavioral Function Of Work Monitoring, Don H. Rohn Apr 2004

Exploring The Behavioral Function Of Work Monitoring, Don H. Rohn

Dissertations

A number of studies have suggested the key difference between effective and ineffective managers is the extent to which managers engage in a particular form of monitoring - work sampling (Komaki & Minnich, 2002). Effective managers observe employees instead of relying on self-reports or secondary sources of performance. A factor contributing to the effectiveness of work sampling may be an increase in desired behavior as a function of reactivity to the presence of an observer. In spite of the large volume of research on the effects of observer presence on various physiological responses and task performances (Guerin, 1993), a study …