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Psychology Commons

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Old Dominion University

Trust

2009

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Full-Text Articles in Psychology

The Effects Of Automation Expertise, System Confidence, And Image Quality On Trust, Compliance, And Performance, Randall D. Spain Jul 2009

The Effects Of Automation Expertise, System Confidence, And Image Quality On Trust, Compliance, And Performance, Randall D. Spain

Psychology Theses & Dissertations

This study examined the effects of automation expertise, system confidence, and image quality on automation trust, compliance, and detection performance. One hundred and fifteen participants completed a simulated military target detection task while receiving advice from an imperfect diagnostic aid that varied in expertise (expert vs. novice) and confidence (75% vs. 50% vs. 25% vs. no aid). The task required participants to detect covert enemy targets in simulated synthetic aperture radar (SAR) images. Participants reported whether a target was present or absent, their decision-confidence, and their trust in the diagnostic system's advice. Results indicated that system confidence and automation expertise …