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Full-Text Articles in Psychology

Third-Party Reactions To Performance Feedback, Daroon Mohammed Jalil Oct 2023

Third-Party Reactions To Performance Feedback, Daroon Mohammed Jalil

Psychology Theses & Dissertations

Although the provision of feedback has traditionally been treated as a dyadic event, I argue for the existence of a neglected third-party - the witness. Drawing from the dual process model of vicarious mistreatment and feedback intervention theory, I hypothesize that 1) third parties experience negative [positive] affect when witnessing an unjust [just] feedback event, 2) negative [positive] affect is stronger when feedback cues are self-referenced [task-referenced], and 3) negative [positive] affect is related to a subsequent decrease [increase] in feedback seeking intentions. Results from a 2x2 between-subjects experiment with 470 participants provide partial support for the hypotheses. Third-parties experienced …


Dealing With The Effects Of Covid-19 Job Demands On Public Sector Employees’ Work Engagement And Job Burnout: The Role Of Public Service Motivation, Servant Leadership, And Mission Valence, Phillip Joseph Dillulio Oct 2023

Dealing With The Effects Of Covid-19 Job Demands On Public Sector Employees’ Work Engagement And Job Burnout: The Role Of Public Service Motivation, Servant Leadership, And Mission Valence, Phillip Joseph Dillulio

Psychology Theses & Dissertations

The global recession stemming from the COVID-19 pandemic had a significant impact on the public sector of the U.S. economy. Specifically, reduced tax revenues from a dramatic decline in economic activity and increased demand for public services resulted in new and increased job demands for public sector employees (Eggers et al., 2020). However, limited research has examined the effects of COVID-19-related demands on job burnout and work engagement among public sector employees, and the role of personal, social, and organizational resources to protect their well-being (Demerouti & Bakker, 2023). The current study addressed this gap by employing the Job Demands …


Towards A Formal Theory Of Humor In Organizations, Richard Joseph Hayes May 2023

Towards A Formal Theory Of Humor In Organizations, Richard Joseph Hayes

Psychology Theses & Dissertations

Current theories and models of humor conceptualize humor at the individual, dyadic, and organizational level. These theories laid the foundation for research and empirical findings that have established humor’s impact in the workplace. Yet, because these theories are not integrated, they individually do not offer a comprehensive view of humor in the workplace across different levels, hindering the development of multilevel research designs. Additionally, the ambiguity of these narrative theories hampers empirical testing precision. This dissertation expands the literature by introducing a mathematical, multilevel model of humor and tests that theory using computational simulation methods. Synthetic environments reproduced observed correlations …


What Is The Meaning In This? Teachers' Propensity To Search For Meaning In Life During Covid-19 And The Role Of Meaningful Work, Seterra D. Burleson Aug 2022

What Is The Meaning In This? Teachers' Propensity To Search For Meaning In Life During Covid-19 And The Role Of Meaningful Work, Seterra D. Burleson

Psychology Theses & Dissertations

The global COVID-19 pandemic has presented notable challenges in teachers’ career paths. In the present study, Super’s life-span, life-space theory was applied to examine the interplay between K-12 teachers’ propensity to search for meaning in life and meaningfulness attributed to their work role (i.e., meaningful work) in predicting career-relevant outcomes in the face of challenging circumstances over the course of a semester. A model was proposed in which propensity to search for meaning in life led to better work and career outcomes, an effect moderated by meaningful work. Longitudinal data from a sample of 617 teachers over eight outcome measurement …


Investigating Psychological Capital As A Moderator In The Relationship Between Incivility And Stem Students' Major Embeddedness, Kristen Denae Eggler May 2022

Investigating Psychological Capital As A Moderator In The Relationship Between Incivility And Stem Students' Major Embeddedness, Kristen Denae Eggler

Psychology Theses & Dissertations

Increasing the number of students who graduate from science, technology, engineering, and mathematics (STEM) majors is a national priority in the United States as there is a need for more STEM employees in the labor force. However, less than half of students who initially declare a major in STEM graduate college with a STEM degree, in part because of the unwelcoming climate in STEM. The aim of the current study was to understand how incivility may undermine a student’s embeddedness within their undergraduate major and whether the individual difference of Psychological Capital could assuage the undermining effects. The presence of …


Guilty As Not (Re)Charged: Calling, Work-Recovery Guilt, And Their Effects On Recovery Experiences, Jeffrey Drake Terry May 2022

Guilty As Not (Re)Charged: Calling, Work-Recovery Guilt, And Their Effects On Recovery Experiences, Jeffrey Drake Terry

Psychology Theses & Dissertations

Public and scholarly interest in the concept of work as a calling has grown considerably over the past few decades (Thompson & Bunderson, 2019). Much of this research has focused on the positive outcomes of calling, including increased work engagement (e.g., Dobrow Riza et al., 2019) and job performance (e.g., Park et al., 2016). However, a few studies have focused on the negative outcomes of calling, such as limited psychological detachment from work (Clinton et al., 2017). According to Work as Calling Theory (WCT; Duffy et al., 2018), psychological climate and individual differences may help to explain why some individuals …


Negative Appraisals And Experiences Of Thriving And Burnout At Work And School During The Covid-19 Pandemic: The Moderating Effect Of Embeddedness, Kate Noel Warnock May 2022

Negative Appraisals And Experiences Of Thriving And Burnout At Work And School During The Covid-19 Pandemic: The Moderating Effect Of Embeddedness, Kate Noel Warnock

Psychology Theses & Dissertations

The current study examines the effects of negative appraisals of COVID-19 on thriving and burnout, and whether embeddedness moderates these effects. Specifically, I examined whether negative appraisals of COVID-19 at work and school are related to less thriving and more burnout in the respective domains, and whether the predicted effects of negative appraisals of COVID-19 on thriving and burnout were stronger among those who reported more embeddedness in their job or major compared to those who are less embedded. Additionally, I investigate potential spillover effects of negative COVID-19 appraisals in one domain into the thriving and burnout in the other …


How Leader And Follower Mindfulness Relate To Performance And Ocb Through Conversation Quality And Empathy: A Moderated Mediation Model, Arianna White-Levatich Dec 2021

How Leader And Follower Mindfulness Relate To Performance And Ocb Through Conversation Quality And Empathy: A Moderated Mediation Model, Arianna White-Levatich

Psychology Theses & Dissertations

Interest within the organizational research community regarding mindfulness has recently surged. Little research, however, has examined how employees’ mindfulness may influence interactions between leaders and followers. This study examined how followers’ trait mindfulness related to two specific aspects of dyadic interactions: leader – member conversational quality (LMCQ) and follower empathy toward a leader. Further, the study examined how this influence extended (via LMCQ and leader-oriented empathy) to task performance and organizational citizenship behavior (OCB), two important workplace outcomes for followers. Leader mindfulness was also expected to have a significant influence on the relationships, in that it was expected to strengthen …


A Leader, A Follower, And Some Humor Walk Into A Meta-Analysis: A Review Of Positive And Negative Leader Humor, Richard Hayes Apr 2021

A Leader, A Follower, And Some Humor Walk Into A Meta-Analysis: A Review Of Positive And Negative Leader Humor, Richard Hayes

Psychology Theses & Dissertations

Although leader humor is a growing research topic, there are still unaddressed issues surrounding this topic. In particular, there is disagreement surrounding the conceptualizations of positive and negative leader humor, conflicting theoretical predictions and empirical findings on the effects of leader humor, a dearth of research on the antecedents and correlates of leader humor, as well as a lack of research on the boundary conditions of these relationships. This qualitative and quantitative review of the nomological networks of positive and negative leader humor addressed these issues based on a meta-analysis of 67 empirical studies (N = 21,121). Results indicate that …


Burnout, Self-Efficacy, And Coping Strategies Among College Faculty, Jordan M. Ball Apr 2021

Burnout, Self-Efficacy, And Coping Strategies Among College Faculty, Jordan M. Ball

Psychology Theses & Dissertations

Due to the changing college environment, university faculty are faced with a serious burden to support their university. University faculty are expected to satisfy numerous job demands, and these demands in turn lead to burnout, a chronic response to job stressors. Burnout is an essential component of occupational research as it relates to other negative outcomes, such as turnover and decreased performance. Because of this, it behooves both faculty and universities to employ methods that decrease burnout. Research concerning other populations indicates that certain personal resources can decrease burnout. Therefore, the current study seeks to determine if coping strategies and …


Helping Employees Help The Environment: An Intervention To Increase Environmental Organizational Citizenship Behaviors (Ocb-E) Via A Subtle Stimulus, Rebecca C. Garden Apr 2020

Helping Employees Help The Environment: An Intervention To Increase Environmental Organizational Citizenship Behaviors (Ocb-E) Via A Subtle Stimulus, Rebecca C. Garden

Psychology Theses & Dissertations

Researchers’ understanding of the relationships between environmentally-oriented organizational citizenship behaviors (i.e., OCB-Es) and other workplace variables have improved since the turn of the century, but both our comprehension of the behaviors and the effectiveness of interventions targeting them require much more investigation. Further, there is very little research that examines the role of positive affect in promoting these behaviors, even though scholars have suggested that it may be the “silver bullet” (Kals & Müller, 2012) to facilitating employees’ voluntary environmental actions. To that end, the aim of the current research is to take an initial step towards understanding how organizations …


Effects Of Transparency And Haze On Trust And Performance During A Full Motion Video Analysis Task, Sarah C. Leibner Apr 2020

Effects Of Transparency And Haze On Trust And Performance During A Full Motion Video Analysis Task, Sarah C. Leibner

Psychology Theses & Dissertations

Automation is pervasive across all task domains, but its adoption poses unique challenges within the intelligence, surveillance, and reconnaissance (ISR) domain. When users are unable to establish optimal levels of trust in the automation, task accuracy, speed, and automation usage suffer (Chung & Wark, 2016). Degraded visual environments (DVEs) are a particular problem in ISR; however, their specific effects on trust and task performance are still open to investigation (Narayanaswami, Gandhe, & Mehra, 2010). Research suggests that transparency of automation is necessary for users to accurately calibrate trust levels (Lyons et al., 2017). Chen et al. (2014) proposed three levels …


The Effects Of Optimism, Transformational Leadership, And Work Engagement On Work Outcomes: A Moderated Mediation Model, Chad Kenneally Apr 2020

The Effects Of Optimism, Transformational Leadership, And Work Engagement On Work Outcomes: A Moderated Mediation Model, Chad Kenneally

Psychology Theses & Dissertations

Optimism serves as a powerful resource that can help employees accomplish tasks at work and overcome challenges. However, there are still psychological connections that need to be drawn to explain why optimism has these effects. The Job Demands-Resources Model and the general resource perspective have previously investigated resources in the workplace and the relationships they hold with different work outcomes. In this study, work engagement was investigated as a mediator between optimism and task performance, work withdrawal, and turnover intention. Transformational leadership was investigated as a moderator for the relationship between optimism and work engagement. Optimism was expected to have …


The Effect Of Differing Degrees Of Automation And Reliability On Simulated Luggage Screening Performance, Molly M. Liechty Oct 2019

The Effect Of Differing Degrees Of Automation And Reliability On Simulated Luggage Screening Performance, Molly M. Liechty

Psychology Theses & Dissertations

The present work examined the effects of two types of decision support systems in a simulated luggage screening task: An input aid and an output aid. An input aid supports an operator’s information gathering. An output aid supports decision making and action selection. A Time-Accuracy Function (TAF) analysis was applied to isolate processing time from performance asymptote, which conventional performance measures such as sensitivity and response time do not distinguish one from the other. Sixty participants performed a luggage screening task unaided (manual condition), with the assistance of an input aid (spatial aid), and with the assistance of an output …


Who Receives More Family Related Support In The Workplace? A Meta-Analysis Of Gender Differences In Family Related Support, Daroon M. Jalil Jul 2019

Who Receives More Family Related Support In The Workplace? A Meta-Analysis Of Gender Differences In Family Related Support, Daroon M. Jalil

Psychology Theses & Dissertations

The purpose of the current study was to meta-analytically estimate if gender differences exist in the provision of family related support in the workplace. Gender differences are of particular interest in the realm of family related support in the workplace because they lie at the intersection of prescribed gender roles for both men and women at home and work. Family related support plays an integral role in an employees’ willingness to utilize family friendly policies that organizations provide to meet the increasing needs of employees to balance work and family demands. Though it may seem like a simple research question, …


Conceptualization Of Faculty Work Motivation: Overcoming The Impasse, Julie Nikolaeva Thompson Jul 2019

Conceptualization Of Faculty Work Motivation: Overcoming The Impasse, Julie Nikolaeva Thompson

Psychology Theses & Dissertations

The work motivation literature is at an impasse. At the same time, changing economic and social conditions necessitate an ongoing transformation for how organizations motivate their workforce. Although changes in the nature of work have captured the attention of researchers, calls for more research to further develop work motivation theory have largely gone unnoticed. The scarcity of new theoretical research contributes to a lack of contextual understanding in work motivation. As such, organizational leaders continue to develop interventions based on the findings of potentially outdated work motivation theories. This may lead to diminished work motivation, productivity, and commitment, particularly for …


Anticipated Vs Experienced Work-Family Conflict: Newcomer Expectations And Early Socialization Outcomes, Seterra D. Burleson Apr 2019

Anticipated Vs Experienced Work-Family Conflict: Newcomer Expectations And Early Socialization Outcomes, Seterra D. Burleson

Psychology Theses & Dissertations

Applying met expectations and newcomer socialization theory, congruence and discrepancy between anticipated work-family conflict (AWFC) and experienced WFC were examined in relation to job satisfaction, affective commitment, and turnover intent. It was hypothesized that when AWFC and WFC are in agreement outcomes are more favorable. Further, it was hypothesized that when the discrepancy is such that WFC is higher than AWFC outcomes are more favorable than vice versa. Data were collected from 205 adults, first as graduating seniors in college and again three months after starting their post-graduation jobs. Polynomial regression revealed that congruence between work interference with family (WIF) …


Word Counts In Response To Cognitively Demanding Essay Prompts As Reflections Of General Cognitive Ability And Broad Cognitive Abilities, Michael Beaumont Armstrong Jul 2018

Word Counts In Response To Cognitively Demanding Essay Prompts As Reflections Of General Cognitive Ability And Broad Cognitive Abilities, Michael Beaumont Armstrong

Psychology Theses & Dissertations

Natural language processing techniques can be used to analyze text and speech data. These techniques have been applied within many domains to date but have only recently been examined in the domain of personnel assessment. By linking workplace-relevant constructs such as general cognitive ability (GCA) to natural language processing outcomes such as word counts, a foundation for language-based psychological assessment of those abilities can be laid. Over 400 participants were recruited through Amazon Mechanical Turk to write cognitively demanding essays and complete a battery of cognitive tests. Essays were analyzed using Linguistic Inquiry and Word Count (LIWC). Structural equation modeling …


The Effects Of Rating Source, Rating Target, And Job Position On Ratings Of Perceived Training Needs, Phillip Joseph Dillulio Jul 2018

The Effects Of Rating Source, Rating Target, And Job Position On Ratings Of Perceived Training Needs, Phillip Joseph Dillulio

Psychology Theses & Dissertations

Organizational investments in employee training and development have steadily increased over the past decade, with a recent estimate of $160 billion dollars annually. An important component of any training program is the subsequent training needs assessment (TNA), which provides critical information regarding who and what needs trained. Unfortunately, TNA research is severely limited compared to other aspects of the training process. The primary aim of the current study was to examine two important variables that can potentially influence TNA ratings beyond an actual need for training, the source and target of TNA ratings. Based on the assumptions of attribution theory, …


Detecting Deceptive Impression Management Behaviors In Interviews Using Natural Language Processing, Elena Margaret Lawrence Auer Jul 2018

Detecting Deceptive Impression Management Behaviors In Interviews Using Natural Language Processing, Elena Margaret Lawrence Auer

Psychology Theses & Dissertations

Deceptive impression management (IM) is often used by applicants in employment interviews to improve their chances of receiving a job offer. Self-report measures of deceptive IM are typically used to evaluate interview faking in a lab setting but are limited when used in practice due to social desirability concerns. Given this limitation, natural language processing (NLP) has potential as a tool to unobtrusively assess raw interview content and measure deceptive IM. This study examined the use of open and closed-vocabulary NLP approaches for the detection of deceptive IM in mock employment interviews. In general, neither of these approaches successfully predicted …


Grateful Beneficiaries And Proud Benefactors: A Moderated Mediation Model Relating Supervisors' Gratitude Expression To Employees' Organizational Citizenship Behavior, William Peter Jimenez Jul 2018

Grateful Beneficiaries And Proud Benefactors: A Moderated Mediation Model Relating Supervisors' Gratitude Expression To Employees' Organizational Citizenship Behavior, William Peter Jimenez

Psychology Theses & Dissertations

Few organizational researchers have considered examining gratitude or pride—much less both simultaneously. In the present study, two complementary emotion theories (i.e., affective events theory and broaden-and-build theory) are integrated in an examination of the prosocial consequences of supervisors’ gratitude expression, employees’ authentic and hubristic pride experiences, and employees’ narcissism in a large construction company in China. Results from the analyses of the moderated mediation model pathways indicated that most of the proposed relationships were nonsignificant. Supervisors’ gratitude expression predicted employees’ organizational citizenship behavior (OCB) but did not predict employees’ authentic or hubristic pride. Employees’ hubristic pride—but not authentic pride—predicted employees’ …


Predicting Score Change: An Empirical Investigation Of Cheating On Unproctored Employment Tests, Katelyn J. Cavanaugh Apr 2018

Predicting Score Change: An Empirical Investigation Of Cheating On Unproctored Employment Tests, Katelyn J. Cavanaugh

Psychology Theses & Dissertations

Unproctored internet testing (UIT) is used widely to administer employment tests (Fallaw, Solomonson, & McClelland, 2009), although cognitively loaded tests delivered by UIT are suspected to offer test takers greater opportunities to cheat and increase the risk of test taker cheating (Chapman & Webster, 2003; Tippins et al., 2006; Tippins, 2009). Despite the wide use and suspected cheating concerns, there is a dearth of research investigating cheating on cognitively loaded UITs (Naglieri et al., 2004; Beaty et al., 2011). Based on the lack of theoretically-grounded empirical studies, the current study had two goals: (1) identify which cheating methods are used …


The Effects Of Selection System Characteristics And Privacy Needs On Procedural Justice Perceptions: An Investigation Of Social Networking Data In Employee Selection, Rachel C. Callan Apr 2018

The Effects Of Selection System Characteristics And Privacy Needs On Procedural Justice Perceptions: An Investigation Of Social Networking Data In Employee Selection, Rachel C. Callan

Psychology Theses & Dissertations

Privacy violations have been suggested as an important variable in procedural justice perceptions, but the nature of this relationship is not well understood. Privacy has been investigated as a precursor to overall justice perceptions, but to date no published research investigates the role of privacy in the Gilliland procedural justice model (1993), one of the most influential procedural justice models in the literature. This dissertation explored this relationship by applying the Gilliland model to a situation rife with potential privacy issues: the use of social networking site information in employee selection. As in Gilliland’s model, selection system characteristics altered procedural …


Testing A Model Of Servant Leadership's Influence On Follower Outcomes: Exploring Mediation Effects Of Follower Trust And Prosocial Identity, Dante P. Myers Jan 2018

Testing A Model Of Servant Leadership's Influence On Follower Outcomes: Exploring Mediation Effects Of Follower Trust And Prosocial Identity, Dante P. Myers

Psychology Theses & Dissertations

Servant leadership is beginning to emerge as a premier positive leadership approach in the 21st century. However, recent theoretical propositions detailing the process through which servant leadership impacts outcomes has not been tested. Using the JD-R framework, the present study investigates follower prosocial identity and follower trust as key mediators of the relationship between servant leadership and follower job satisfaction, organizational commitment, organizational citizenship behaviors, community citizenship behaviors, and turnover intentions. Research participants included 578 working adults recruited from Amazon’s Mechanical Turk (MTurk) that responded to three surveys separated by approximately one month each. The hypothesized model was tested using …


Creativity And Innovation Through The Job Demands-Resources Model, Nathan Haugejorde Bjornberg Oct 2017

Creativity And Innovation Through The Job Demands-Resources Model, Nathan Haugejorde Bjornberg

Psychology Theses & Dissertations

Organizational innovation is key to organizations’ financial performance and long-term success (Anderson, Potočnik, & Zhou, 2014; Bowen, Rostami, & Steel, 2010). Employees drive organizational innovation through their creativity and innovation, making the understanding of how to influence these behaviors especially important. Previous research has stressed the importance of the work environment and individual differences in supporting creativity and innovation (Byron & Khazanchi, 2011; Hammond, Neff, Farr, Schwall, & Zhao, 2011; Hülsheger, Anderson, & Salgado, 2009; Hunter, Bedell, & Mumford, 2007), but results have been unclear about how this occurs (Hennessey & Amabile, 2010). This study used the job-demands resources model …


Threat Or Challenge? Intensified Job Demands And The Moderating Effect Of Differentiated Transformational Leadership, Benjamin Bass Jul 2017

Threat Or Challenge? Intensified Job Demands And The Moderating Effect Of Differentiated Transformational Leadership, Benjamin Bass

Psychology Theses & Dissertations

Over the past 30 years, industrialized democracies have experienced major economic change due to globalization, economic instability, and rapid technological innovation. To remain viable, organizations maximize flexibility through strategies like downsizing, just-in-time inventory, and temporary labor. Consequently, employees face heightened responsibility, variable workloads, and rising job insecurity. While these demands are stressful, at times, some may represent an exciting challenge. Recently, researchers started studying how the long-term intensification of work affects employees via intensified job demands. This dissertation builds on their efforts by exploring short-term job demand intensification. Specifically, the transactional model of stress and the job demands-resources model were …


Supervisor And Subordinate Perceptions Of Leader-Member Exchange: Examining Idiosyncratic Deals And Work-Family Experiences In A Moderated Mediation Model, Michael L. Litano Apr 2017

Supervisor And Subordinate Perceptions Of Leader-Member Exchange: Examining Idiosyncratic Deals And Work-Family Experiences In A Moderated Mediation Model, Michael L. Litano

Psychology Theses & Dissertations

The extant literature recognizes that subordinates in high-quality leader-member exchange (LMX) relationships experience the most favorable outcomes (Dulebohn, Bommer, Liden, Brouer, & Ferris, 2012). In exchange for their unwavering commitment and superior job performance, high LMX subordinates benefit from greater access to valuable resources (e.g., communication, support, and negotiating latitude; Gerstner & Day, 1997), which can then be used to combat job demands and facilitate accomplishment of the subordinates’ salient goals (Agarwal, Datta, Blake-Beard, & Bhargava, 2012; Hobfoll, 2001). Meta-analytic evidence suggests that LMX also has critical implications for work-family outcomes (Litano, Major, Streets, Landers, & Bass, 2016), however, the …


Game-Framing Cognitive Assessments To Improve Applicant Perceptions, Andrew Burnett Collmus Oct 2016

Game-Framing Cognitive Assessments To Improve Applicant Perceptions, Andrew Burnett Collmus

Psychology Theses & Dissertations

Research has shown that although cognitive testing is key to quality hiring, applicants often react poorly to cognitive ability tests. Applicant reactions theory indicates that time-length judgments of a selection procedure can affect applicant perceptions. It was thus hypothesized that game-framing, the act of labeling something a game without changing the content, would cause participants to perceive that time was moving faster while completing a battery of cognitive ability tests. Similarly, it was expected that game-framing would increase test motivation and decrease test anxiety. Perceived length was tested as a mediator for the effects of game-framing on test anxiety and …


Examining Attitudes, Norms, And Control Toward Safety Behaviors As Mediators In The Leadership-Safety Motivation Relationship, Gargi Sawhney Jul 2016

Examining Attitudes, Norms, And Control Toward Safety Behaviors As Mediators In The Leadership-Safety Motivation Relationship, Gargi Sawhney

Psychology Theses & Dissertations

Research on occupational safety has been on the rise in recent years, owing to the high rates of deaths and disabilities that occur in the workplace. Findings suggest that unsafe behaviors and work-related accidents and injuries can be reduced through increasing employee safety motivation. Additional research has recognized leadership as a source of employee safety motivation. However, most studies have empirically assessed safety motivation and its antecedents using a cross-sectional design. Therefore, the aims of the current study were to examine effects of various safety-specific leader behaviors, following the full-range leadership model, on safety motivation using a time-lagged study design. …


Employee Behavioral Intention And Technology Use: Mediating Processes And Individual Difference Moderators, Robert Conrad Brusso Oct 2015

Employee Behavioral Intention And Technology Use: Mediating Processes And Individual Difference Moderators, Robert Conrad Brusso

Psychology Theses & Dissertations

Considering the substantial amount of time and organizational resources that are involved in the development and implementation of end-user technology (e.g., communication software platforms, social networking sites) within organizations, it is imperative to understand the factors that best predict use of end-user software. Although technology acceptance models, grounded in broader theories of behavior, do exist, these models fall-short in determining the most proximal antecedents of actual behavior. Currently, the majority of the research in the information technology arena posits behavioral intention as the most proximal antecedent of technology use. Behavioral intention does explain variance in use, but this relationship has …