Psychology Commons^™

Factors Affecting Passengers’ Acceptance Of Single Pilot Operations: A Qualitative Study Conducted In Greece, Panagiotis Kioulepoglou, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

Single Pilot Operations (SPO) have drawn significant attention during the last years, as a result of the increased dual flight crew expenses, and as a remedy to the impending pilot shortage which is estimated to manifest itself in the following years. The main objective of this study was to explore the factors that influence the Greek passengers’ acceptance of SPO. To that end, 12 semi-structured interviews were conducted and analyzed through Thematic Analysis by combining both a priori and inductive coding procedures.

Qualitative findings of this process revealed seven factors influencing passengers’ intention to accept and fly with a SPO …

Using The Best - Worst Scale To Assess The Relative Impact Of These Behaviors On Other Passengers On The Same Flight: The Disruptive Passenger Behavior, Quynh Thi Nhu Phan, Vi Tran, Nhan Huu Huynh, Thao Phuong Huynh, Duc Nhan Ho

International Journal of Aviation, Aeronautics, and Aerospace

A method called the best-worst scaling method is proposed to overcome these problems by asking respondents to make tradeoffs among the variables being assessed. This paper raises issues in respect of supplementing and developing a block of disruptive behaviors exhibited by passengers during flights and assesses the impact of these behaviors on other passengers. To illustrate the proposed method and evaluate its performance, we surveyed 240 passengers, and data from 203 survey samples were analyzed. The data analysis results revealed three behaviors that were considered the most disruptive, including (1) Threatening and causing distress, (2) Harassment and disrupting public order, …