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Examining The Impact Of Overhearing In-Flight Cell-Phone Calls On Passenger Safety, Tianhua Li, Brooke E. Wheeler, Debbie S. Carstens Ph.D., Pmp
Examining The Impact Of Overhearing In-Flight Cell-Phone Calls On Passenger Safety, Tianhua Li, Brooke E. Wheeler, Debbie S. Carstens Ph.D., Pmp
International Journal of Aviation, Aeronautics, and Aerospace
Objective: The study examined the effects of passengers’ conversations on adjacent passengers’ annoyance, attention to in-flight announcements, and performance on following instructions, which could lead to passengers’ injuries. Background: Some airlines have provided services to enable in-flight cell-phone calls. However, passengers’ compliance with safety instructions is essential. Previous research demonstrated that cell-phone calls led to higher levels of distractions than face-to-face dialogues, and people were more annoyed with one-sided conversations, such as most cell-phone conversations. Method: Twenty-four participants took 30-minute simulated flights in a laboratory room. Three announcements, which instructed participants to fasten seatbelts, raise tray tables, and check seatbelts, …
Comparing The Distraction Of Cell Phone Conversations To In-Person Conversations On A Simulated Commercial Flight, Tianhua Li, Andrew R. Dattel
Comparing The Distraction Of Cell Phone Conversations To In-Person Conversations On A Simulated Commercial Flight, Tianhua Li, Andrew R. Dattel
International Journal of Aviation, Aeronautics, and Aerospace
The purpose of the study was to determine the difference in participants’ attention to announcements and compliance with safety behaviors when talking on a cell phone and when talking face-to-face in a simulated commercial flight. Currently, passengers are forbidden from making cell phone calls during flights in the United States due to electronic interference. However, any possible interference can be eliminated with the help of new technology. Although talking on the cell phone does not cause electronic interference, the distraction of a passenger caused by a cell phone may negatively impact safety. This study compared the extent of safety compliance …