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Factors Affecting Passengers’ Acceptance Of Single Pilot Operations: A Qualitative Study Conducted In Greece, Panagiotis Kioulepoglou, Ilias Makris Jan 2023

Factors Affecting Passengers’ Acceptance Of Single Pilot Operations: A Qualitative Study Conducted In Greece, Panagiotis Kioulepoglou, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

Single Pilot Operations (SPO) have drawn significant attention during the last years, as a result of the increased dual flight crew expenses, and as a remedy to the impending pilot shortage which is estimated to manifest itself in the following years. The main objective of this study was to explore the factors that influence the Greek passengers’ acceptance of SPO. To that end, 12 semi-structured interviews were conducted and analyzed through Thematic Analysis by combining both a priori and inductive coding procedures.

Qualitative findings of this process revealed seven factors influencing passengers’ intention to accept and fly with a SPO …