Psychology Commons^™

Up In The Air: A Human Factors Approach To Enhancing Evtol Passenger Experience, Brandon D. Dreslin, Michael C. Falanga, Juksana Mai Ngam, Alex Chaparro, Barbara S. Chaparro

National Training Aircraft Symposium (NTAS)

Although electric vertical take-off and landing (eVTOL) vehicles are an emerging mode of transportation, current research indicates that the general public may be unwilling to ride in them due to unfamiliarity and uncertainty about their trust in the technology. This research aimed to better understand potential passenger concerns as well as the factors related to eVTOL design and ride journey that contribute to people’s willingness to ride in them. Understanding these human factors considerations are crucial for addressing issues surrounding the end-to-end passenger experience. Passenger safety, comfort, and acceptance were identified as important areas that influence users’ experience. These areas …

Using Natural Language Processing To Identify Mental Health Indicators In Aviation Voluntary Safety Reports, Michael Sawyer, Katherine Berry, Amelia Kinsella, R Jordan Hinson, Edward Bynum

National Training Aircraft Symposium (NTAS)

Voluntary Safety Reporting Programs (VSRPs) are a critical tool in the aviation industry for monitoring safety issues observed by the frontline workforce. While VSRPs primarily focus on operational safety, report narratives often describe factors such as fatigue, workload, culture, staffing, and health, directly or indirectly impacting mental health. These reports can provide individual and organizational insights into aviation personnel's physical and psychological well-being. This poster introduces the AVIation Analytic Neural network for Safety events (AVIAN-S) model as a potential tool to extract and monitor these insights. AVIAN-S is a novel machine-learning model that leverages natural language processing (NLP) to analyze …

A Human-Systems Approach To Proactively Managing Risk Through Training In An Evolving Aviation Industry, Michael W. Sawyer, Katherine A. Berry, Jason P. Kring, Edward M. Austrian

National Training Aircraft Symposium (NTAS)

The Aviation industry is rapidly evolving through increased automation on the flight deck, new air traffic control tools and procedures, and expanded applications of Unmanned Aircraft Systems (UAS). The majority of these enhancements will rely on human operators (pilots, air traffic controllers, dispatchers, etc.) in order to be safely integrated into the National Airspace System. The staggered development cycle of these technological changes, coupled with independent development teams and relatively limited operational testing opportunities, can create significant challenges. These technological enhancements must be met with similarly rapid advancements in risk mitigation and training.

In this presentation we describe a standardized …