Psychology Commons^™

Best Practices For Reducing Interface Errors In Electronic Medical Records, Paige Lawton, Janel M. Ingraham, Beth Blickensderfer

Publications

As Electronic Medical Records (EMR) become increasingly prevalent, the application of human factors principles is essential to facilitate efficiency and usability of these systems and, in turn, to reduce adverse patient outcomes due to user errors relating to the EMR. This paper describes five “best practices” found in the literature which aim to prevent error in the use of Electronic Medical Records. These practices are: Watermarking, Information Control and Management, Hybrid Systems, Cross-Checking Methodology, and Interface Modification. The paper describes each practice and examines the research underlying each approach. Although some practices may be easier to apply than others, they …

Developing A Peer Mentorship Program In Human Factors Academia, Emily A. Rickel, Barbara S. Chaparro

Publications

Peer mentorship programs that pair more experienced students (i.e., mentors) with less experienced students (i.e., mentees) can have an effective, positive impact on university students’ personal, academic, and professional outcomes. The purpose of this paper is to describe the process and lessons learned in the creation of a peer mentorship program in a Human Factors and Ergonomics (HF/E) academic department. Through a combination of peer networking opportunities and skill development workshops, the mentorship program outlined in this paper aims to promote students’ academic and professional growth. Take-aways that can be utilized by other HF/E academia departments interested in starting or …

Assessing Video Game Satisfaction Of Gamers With Disabilities, Carmen Van Ommen, Barbara Chaparro

Publications

According to a survey conducted by the CDC, it is estimated that 26% of Americans are living with a disability. Of those with disabilities in the United States, it is estimated that 33 million play video games. People with disabilities face many barriers in gaming, which is likely to impact game satisfaction. Measuring game satisfaction among this population can be problematic if the scale is not adapted to their needs, which can vary significantly based on the disability. To understand how best to assess game satisfaction among these populations, we discuss the issues people with cognitive, sensory, and/or motor disabilities …

Effect Of Driver Distraction On Vehicle Speed Control, Emily Parcell, Shivani Patel, Cameron Severin, Yoona Cho, Alex Chaparro

Publications

Performing a secondary task while driving impairs various performance measures, including speed control. Distraction is associated with reductions in driving speed; however, this is often based on global measures of performance, such as course completion time or mean speed. This study investigated how a secondary task affected granular speed variation. Participants (N=16, ages 18-43) performed a secondary task of mentally subtracting pairs of numbers while negotiating a simulated road course. Various driving performance measures were obtained but only results for longitudinal velocity are reported. The results reveal that drivers exhibited significant increases and decreases (>2+/- SD) in vehicle speed …

The Challenges Of Evaluating The Usability Of Augmented Reality (Ar), Jessyca L. Derby, Barbara S. Chaparro

Publications

Augmented reality (AR) is a new and emerging technology that could benefit from evaluating its usability to better the user’s experience with the device or application. This is often done through usability testing and heuristic evaluations. However, AR technology presents some challenges when completing these usability evaluations. Practitioners need to keep in mind the hardware limitations of AR devices that may not be present with other computerized technology, consistency of the users’ environment plays a larger role in the AR experience, recognize that a novelty effect may occur and affect subjective scores, and choose heuristic sets that will best evaluate …

Passengers’ Perceptions On The Use Of Biometrics At Airports: A Statistical Model Of The Extended Theory Of Planned Behavior, Kabir Kasim, Scott R. Winter, Dahai Liu, Joseph Keebler, Tyler Spence

Publications

This study reviewed the factors which influence passengers’ behavioral intentions on using biometrics at airports. The theory of planned behavior (TPB) served as the theoretical foundation and included perceived usefulness and perceived ease of use. The study also examined the effect of passengers’ privacy concerns on their behavioral intentions and assessed the moderating influence of privacy on the influencing factors. Following a quantitative method, 689 participants responded to an online survey while data analysis was conducted using structural equation modeling (SEM). Attitudes and subjective norms were found to significantly influence passengers’ behavioral intentions to use biometrics. However, perceived behavioral control …

Add Me As A Friend: Face To Face Vs. Online Friendships And Implications For Happiness, Andrew Griggs, Emily Rickel, Elizabeth Lazzara, Christina Frederick

Publications

Friendships are beneficial to individual happiness. Studies have examined virtual relationships; however, the quality and utility of adult, online gaming friendships and their relationship with happiness is still not well understood. Respondents were surveyed about friendship quality with their closest friends across two modalities (face-to-face or online via gaming), as well as other relationship characteristics including communication frequency and friendship length. We identified a statistically significant difference between the modalities in friendship quality. We also identified a relationship between friendship quality and happiness. We discuss these results in terms of practical implications concerning friendship quality in face-to-face and online gaming …

Contributory Factors Of Fatigue Among Collegiate Aviation Pilots: An Ordinal Regression Analysis, Flavio A. C. Mendonca, Julius Keller, Daniel Kwasi Adjekum

Publications

Fatigue is a pervasive safety hazard in aviation affecting several aspects of a pilot's’ ability to safely perform their jobs. Several factors can contribute to fatigue, including inadequate sleep, stress, long work hours, excessive workload, and inadequate nutritional habits. In addition to flight training, some factors including academic, social, part-time work, and emerging time management skills are unique for Title 14 Code of Federal Regulations (CFR) Part 141 collegiate aviation pilots. By utilizing the Collegiate Aviation Fatigue Inventory (CAFI-II) at eight flight programs (n = 422), the current study examined factors such as fatigue training received, time spent working/studying and …

Telemedicine Security: Challenges And Solutions, Crystal Fausett, Joseph R. Keebler, Megan C. Christovich, Jarod M. Parker, John M. Baker

Publications

The proliferation of telemedicine spurred by the COVID-19 pandemic has come with a variety of human factors challenges. Such challenges include mitigating potential risks associated with the quick transition to virtual care. We identify challenges and solutions related to telemedicine security, and analyze our results using Schlarman’s People, Policy, Technology framework (2001). Our systematic literature review synthe-sizes gray literature (white papers, news articles, and blog posts) in addition to formal (published) litera-ture. This methodology closes the gap between academic research and professional practice and aids in providing timely, practical insights related to cybersecurity and safety in virtual care environments. As …

Covid-19 Pandemic Leadership A Case For Return To Platonic Values, Richard Runyon, Daryl Watkins

Publications

In western education, Plato is often cited as a foundational thinker for education of leaders. 2,395 years later, many leaders in governments of the world are struggling to address the COVID-19 global pandemic. The 2019–2021 global pandemic has provided academics with a wonderful opportunity to evaluate government leadership at many levels. All the different forms of governance as well as theoretical economic systems are being tested in real-time. Success can be measured on a government’s ability to reduce both deaths and spread of the COVID-19 virus among their citizens. This article will discuss these concepts focused on successful government leadership.

Victims In The Dark Shadows: A Model Of Toxic Leadership. Journal Of Organizational Psychology, Daryl Watkins, Steven Walker

Publications

Walker and Watkins (2020) conducted a thematic analysis of the lived experiences of 130 oppressed followers of toxic leaders. The current paper presents a new model of toxic leadership that emerged from the study. Toxic leadership is a phenomenon sanctioned by the organization, perpetuated by the toxic leader, and lived by the oppressed follower. The model situates toxic leadership within an open organizational frame with recommendations for organizational leaders to drive toxic leadership out of their organizations, for leaders to recognize their toxic behaviors, and for followers to cope with toxic leaders.

Motivation For Physical Training In Army Rotc Cadets, Christina Frederick, Stephen Rice, Grace Richards, Keith Ruskin, Kyle Gatrost

Publications

The present study used Self-Determination Theory to study motivation for physical training (PT) in ARMY ROTC cadets (n=139). Results found that length of participation in ROTC lowered cadets’ intrinsic motivation, which then resulted in lower levels of enjoyment for PT. Application of results for future training is discussed.

Advancing Team Cohesion: Using An Escape Room As A Novel Approach, Tara N. Cohen, Joseph R. Keebler, Andrew C. Griggs Ii, Elizabeth H. Lazzara, Falisha F. Kanji, Kate A. Cohen, Bruce L. Gewertz

Publications

Objective: An escape room was used to study teamwork and its determinants, which have been found to relate to the quality and safety of patient care delivery. This pilot study aimed to explore the value of an escape room as a mechanism for improving cohesion among interdisciplinary healthcare teams.
Methods: This research was conducted at a nonprofit medical center in Southern California. All participants who work on a team were invited to participate. Authors employed an interrupted within-subjects design, with two pre- and post- escape room questionnaires related to two facets of group cohesion: (belonging – (PGC-B) and …

Leadership Crisis Communication During The Pandemic Of 2020, Daryl Watkins, Steven Walker

Publications

COVID-19 provided a unique opportunity to examine leadership communication strategies during an extended crisis. The authors used political discourse analysis to review the crisis communication of President Donald Trump and seven U.S. governors using the U.S. Center for Disease Control crisis communication framework. The findings demonstrated that U.S. governors typically used effective communication strategies during their press briefings. President Trump often did not use effective crisis communication. The governors’ crisis communication styles were consistent with the CDC’s guidelines. The governors’ communication styles demonstrate that they are “in the arena,” while President Trump has attempted to remove himself from the arena.

Fatigue And Its Management In The Aviation Industry, With Special Reference To Pilots, Rajee Olaganathan, Timothy B. Holt, Jackie Luedtke, Brent D. Bowen

Publications

Abstract Fatigue is a significant contributing factor that reduces human ability and leads to accidents and threatens the safety of aircraft and human lives. Approximately 70% of fatal accidents that occur in commercial aviation operations are due to human factors. More specifically, crew fatigue contributes to nearly 15 to 20% of the accidents (Akerstedt, 2000). These accidents and incidents are associated with pilot fatigue because of the long duty periods, disruption of circadian rhythms, and inadequate sleep that are common among both commercial and military pilots. Though fatigue is seen in all the disciplines associated with the aviation industry, this …

The Effects Of Display Type, Weather Type, And Pilot Experience On Pilot Interpretation Of Weather Products, Jayde M. King, Beth Blickensderfer, Thomas A. Guinn, John L. Kleber, Thomas A. Guinn

Publications

The majority of general aviation (GA) accidents involving adverse weather result in fatalities. Considering the high weather-related fatality rate among GA flight operations, it is imperative to ensure that GA pilots of all experience levels can incorporate available weather information into their flight planning. In the past decade, weather product development has incorporated increasing levels of automation, which has led to the generation of high-resolution, model-based aviation displays such as graphical turbulence guidance and current icing potential, which rival the resolution of radar and satellite imagery. This is in stark contrast to the traditional polygonal-based displays of aviation weather hazards …

Understanding Fatigue Within A Collegiate Aviation Program, Flavio Mendonca, Julius Keller, Erik Levin, Aaron Teo

Publications

Objective: The purpose of this study was fivefold: to investigate the symptoms that would prompt collegiate aviation pilots perceive they are fatigued; to investigate the time of the day they are most fatigued; to investigate their academic and personal schedules; to investigate the methods collegiate aviation pilots utilize to ensure they are fit to fly; and to investigate whether they have received any academic and/or flight fatigue identification and management training.

Background: Fatigue is a pervasive safety hazard in aviation affecting several aspects of flight crew members’ ability to perform their job. Fatigue in aviation and its consequences has been …

Friendships In Gamers And Non-Gamers, Christina M. Frederick, Tianxin Zhang

Publications

Online social technologies, such as email, social networking applications, texting and others, are now used by a majority of individuals in the U.S. (Pew, 2018a). As a result, it is not uncommon to develop friendships with others that are conducted primarily in an online environment. However, we know little about the qualities of online friendships and how they may, or may not, differ from traditional face to face friendships. The present study focused on exploring friendship quality in online and offline domains using two groups: a gamer group and a non-gamer group that used non-gaming applications to connect with others …

The Role Of The Internet In Intelligence Gathering And Spreading Propaganda, Leila Halawi

Publications

The analysis of American intelligence as an academic discipline exhibits an excellent level of integration regarding subject matter and methods from military history and strategic studies. The knowledge and information revolution steered a different online culture of sharing and oversharing. While the study of intelligence has primarily been associated with historical methods thus far, opportunities for innovation are also afforded by advances in theoretical and conceptual thinking about intelligence. Such revolutions can help intelligence history while concurrently enlightening the disputes on intelligence in the twentyfirst century. The takings from the information age consist of low cost for access to data …

Divergent Attitudes Regarding The Benefits Of Face Masks In Aviation Colleges And Universities, Andrew R. Dattel, Peiheng Gao, Hanzi Xie, Maxine E. Lubner

Publications

Opinions and practices regarding face masks (FM) to attenuate COVID-19’s spread remains polarized across the United States. We examined whether these attitudes extend to the aviation collegiate community. A 14-question survey was sent to 90 aviation colleges and universities throughout the country. Responses were solicited from students, faculty, and staff. Of the 598 respondents, 77% were students, 13% were faculty, and 10% were staff. Pilots comprised 66% of the respondents. A Principal Component Analysis reduced the questions to two scales: Benefits and Inconvenience. Females, non-pilots, and older respondents reported greater benefits to wearing a FMand fewer inconveniences. A multiple regression …