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Full-Text Articles in Psychology

Apology Effectiveness: The Impact Of Prior Wrongful Behaviour And Voluntariness Of Apologies Within Juvenile Justice, Isolde Larkins Jan 2018

Apology Effectiveness: The Impact Of Prior Wrongful Behaviour And Voluntariness Of Apologies Within Juvenile Justice, Isolde Larkins

Theses : Honours

The justice system diverts young offenders away from further contact through restorative justice processes. Juvenile justice conferencing allows for the goals of restorative justice to be met, including meeting the needs of victims and offenders. Apologies, when offered by offenders to victims within a conferencing setting, can assist with meeting these restorative goals. Apologies, however, need to be effective to have the desired outcome. Several variables influence the effectiveness of apologies, including the perceived voluntariness of apologies, with prompted apologies reducing apology effectiveness. The reduced effectiveness of prompted apologies might be an issue during conferencing as some offenders are prompted …


An Explanation Of Apology Acceptance Based On Lay Peoples’ Insights, James Strickland, Katie Martin, Alfred Allan, Maria M. Allan Jan 2018

An Explanation Of Apology Acceptance Based On Lay Peoples’ Insights, James Strickland, Katie Martin, Alfred Allan, Maria M. Allan

Research outputs 2014 to 2021

Apologies play an important role in forgiveness, but the pathway from apology to forgiveness is unclear. Many researchers use Goffman’s model of the corrective interchange, or models derived from it to guide their research. This model is based on the assumption that offenders apologise to victims who accept these apologies and that this leads to forgiveness. The acceptance of the apology is therefore central in this model, so we undertook a systematic literature review to determine how researchers conceptualise and measure apology acceptance and found a lack of clarity around the construct. We addressed this theoretical uncertainty by exploring whether …