Psychology Commons^™

Fostering Belonging In The Workplace: What Does Commitment Look Like At Interpersonal, Team, And Organizational Levels?, Jody Condit Fagan

Libraries

Researchers describe belonging as “an essential human need” that supports people’s abilities to share, create meaning, participate, and learn with others at work (Filstad et al., 2019, p117). Sense of belonging varies by culture (Cortina et al., 2017) and belonging-related stressors have been shown to be more intense for those who identify with outgroups (Walton & Brady, 2017). Given this context and the impossibility of directly creating belonging, how can people at all levels support an inclusive commitment to fostering belonging as an organizational value? This presentation will define belonging, outline relevant actions and behaviors, and illuminate potential pitfalls.

The Facilitative Role Of Workplace Anxiety In Increasing Motivation And Preparation Fueled By Self-Regulation, James Hayes

Student Works

As anxiety in the workplace continues to affect a substantial percentage of employees, an understanding of the facilitative aspects of anxiety may become increasingly relevant (American Psychological Association, 2009, as cited in Cheng & McCarthy, 2018). Anxiety in the workplace is generally disadvantageous, but significant evidence supports the idea that anxiety may benefit employees in various ways (Chandra et al., 2020). Notably, anxious feelings may spark increased motivation within employees, unlocking a greater focus on future goals (Spielberger, 1985, as cited in Cheng & McCarthy, 2018). In pursuit of these goals, anxious employees may find a greater capacity for self-regulation, …

Cognitive Appraisal, Workplace Social Courage, And Psycap, Quinn Denny

Doctoral Dissertations and Projects

This study responds to calls for empirical investigation of courage as well as the discovery of positive psychological capital (PsyCap) antecedents. Courage and PsyCap are considered positive constructs associated with beneficial workplace outcomes. As an example, Workplace Social Courage (WSC) predicts organizational citizenship behavior (OCB). PsyCap is robustly correlated with performance outcomes, well-being, and sustainability. For its societal appeal, courage is not yet robustly validated. Further, interventions have demonstrated resultant increases in PsyCap, yet little is known of its antecedent variables. Also, to be discovered, are what variables mediate WSC. These gaps in research present opportunity for additional empirical investigation …

Supervision In A Virtual Workplace, Cynthia Parry

QIC-Takes

Some agencies have increased their use of telework due to office closures, a desire to decrease their carbon footprint, or because of the pandemic. This can add stress on supervisors as they have to manage staff virtually. Remote supervision requires changes in communication (both styles and tools) which can result in staff feeling micromanaged or neglected. Navigating these and other issues have been difficult for many child welfare agencies. The QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. Most supervisors were unprepared for managing a virtual workforce and are …

The Social Psychology Of Inclusion: How Diversity Framing Shapes Outcomes For Racial-Ethnic Minorities, Jamillah Bowman Williams

Georgetown Law Faculty Publications and Other Works

Research on the efficacy of organizational diversity efforts has yielded mixed results. It remains unclear when positive or negative outcomes should be expected, and why. This article fills a gap in the sociological literature by examining critical social psychological mechanisms. In Experiment 1, I found that common diversity messaging led to increased bias towards racial minorities. In Experiment 2, I examined how alternative framing may influence these outcomes. Findings revealed that the common “business case” emphasizing profit and performance gains made decision-makers less likely to select a Black job candidate than emphasizing civil rights law. I then examined social psychological …

Workplace Incivility, Megan Paul

Umbrella Summaries

What is workplace incivility? Workplace incivility refers to “low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others” (Anderson & Pearson, 1999, p. 457). Though there is some conceptual and empirical overlap between incivility and ostracism, bullying, and abusive supervision, incivility is considered distinct (Yao et al., 2021). Incivility has been examined from the perspective of both the victim and the instigator, exploring factors related to being the target of incivility and factors related to engaging in uncivil …

Workplace Ostracism, Megan Paul

Umbrella Summaries

What is workplace ostracism? Workplace ostracism is “the extent to which an individual perceives that he or she is ignored or excluded by others at work” (Ferris et al., 2008, p. 1348). The most popular measure is the 10item Workplace Ostracism Scale (Ferris et al., 2008). Example items include “others avoided you at work,” “others refused to talk to you at work,” and “others at work shut you out of the conversation.” Why is workplace ostracism important? Ostracism in the workplace is important because it is associated with an array of job attitudes, stress indicators, and behaviors. Specifically, ostracism is …

Abusive Supervision, Megan Paul

Umbrella Summaries

What is abusive supervision? Abusive supervision refers to “subordinates' perceptions of the extent to which supervisors engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact” (Tepper, 2000, p. 178). Abusive supervision is most commonly measured using 15 items that describe abusive behaviors, and subordinates rate the frequency with which the supervisor engages in each behavior. Examples include “Ridicules me,” “Puts me down in front of others,” “Blames me to save himself/herself embarrassment,” and “Breaks promises he/she makes” (Tepper, 2000). Thus, subordinates do not judge whether they feel abused or consider their supervisors’ behavior abusive; they …

Generations In The Workplace, Stephanie Weddington

Umbrella Summaries

What is a generation? A generation is defined as “a group of individuals, who are roughly the same age, and who experience and are influenced by the same set of significant historical events during key developmental periods in their lives, typically late childhood, adolescence, and early adulthood. Further, these differences are not attributable solely to an individual’s age but rather to the common influence of shared experiences on the cohort” (Costanza et al., 2012, p. 377). There is general agreement on the labeling of generations (i.e., Silent, Baby Boomer, Generation X, Millennial, Generation Z); however, the date ranges used to …

Gratitude, Stephanie Weddington, Megan Paul

Umbrella Summaries

What is gratitude? There are three ways of thinking about gratitude—as a state, a trait, or a tendency that can be improved through practice. A person can experience a brief state of gratitude in response to a specific event or another person’s kind actions (Emmons & McCullough, 2003). Gratitude is also considered a more enduring personality trait, disposition, or life orientation in which an individual has a general propensity to feel grateful for, notice, and appreciate the positives in day-to-day life (McCullough et al., 2002; Wood et al., 2010). Finally, individuals can enhance their tendency to feel grateful over time …

Sleep, Megan Paul

Umbrella Summaries

What is sleep? In the context of the workplace, investigations into sleep tend to focus on two main aspects: sleep quantity and sleep quality. Though sleep is occasionally measured using objective measures that assess physiological indicators, subjective self-report measures are most often used (Litwiller et al., 2017). There are dozens of measures for assessing sleep quality or quantity, some of which are single items and others that include multiple items. A more commonly used multidimensional measure is the 19-item Pittsburgh Sleep Quality Index, which assesses factors like sleep duration, sleep disturbance, and sleep efficiency, among others (Buysse et al., 1989). …

Public Service Motivation, Megan Paul

Umbrella Summaries

What is public service motivation? Public service motivation (PSM) is defined as “an individual’s predisposition to respond to motives grounded primarily or uniquely in public institutions” (Perry & Wise, 1990). In other words, it is about a person’s desire or interest to serve the public, often in the public sector, but also in the private, non-profit sector. It was developed in response to calls to revive interest in working in government, to restore the country’s faith in public institutions (Perry & Wise, 1990). The goal of the research was to explore whether people had such values and interests and, if …

Union Commitment And Participation, Tara Myers, Megan Paul

Umbrella Summaries

What are union commitment and participation? Union commitment refers to the extent to which employees are dedicated to their union (Cooper-Hakim & Viswesvaran, 2005; Gordon, Philpot, Burt, Thompson, & Spiller, 1980). Union participation is active involvement in the union such as attending meetings, serving on committees, holding office, campaigning, voting, assisting with contracts and negotiations, managing union funds, and filing grievances (Anderson, 1979). Many researchers consider union participation as part of union commitment (e.g., Gordon et al., 1980). Others have speculated that union participation is a consequence of union commitment (e.g., Parks, Gallagher, & Fullagar, 1995). Additional ways to conceptualize …

Emotional Intelligence Training, Megan Paul

Umbrella Summaries

What is emotional intelligence training? Emotional intelligence (EI) refers to abilities or tendencies related to recognizing, understanding, and managing emotions. Because of its connections to important work outcomes such as job satisfaction, organizational commitment, job performance, and turnover intentions (e.g., Joseph, Jin, Newman, & O’Boyle, 2015; Miao, Humphrey, & Qian, 2016), there has been great interest in developing EI via coaching and training, even though it has not traditionally been regarded as something that is amenable to change through training. EI is conceptualized, and measured, in three different ways (Ashkanasy & Daus, 2005). When it was first conceived, EI was …

Emotional Labor, Tara Myers, Megan Paul

Umbrella Summaries

What is emotional labor? Emotional labor is “the management of feelings to create a publicly observable facial and bodily display” as necessary at work (Hochschild, 2012, p. 50). Thus, people engage in emotional labor when they ensure their facial expressions and body language match what is expected for the job (Grandey, 2000). Clear display rules (e.g., always smile, show empathy, stay neutral, seem stern) are most typically seen within service industries (e.g., customer service, protective services, law enforcement). People accomplish this adherence to display rules through surface acting—managing the expression of emotions—or through deep acting—managing the experience of emotions (Hochschild, …

Thriving, Megan Paul

Umbrella Summaries

What is thriving? Thriving is defined as “a positive psychological state in which individuals experience both a sense of vitality and a sense of learning at work” (Spreitzer, Sutcliffe, Dutton, Sonenshein, & Grant, 2005, p. 538). Vitality refers to feeling energized, and learning is about experiencing personal growth and development (Spreitzer et al., 2005). The most popular measure of thriving includes ten items, with instructions to think about the questions in relation to work (Porath, Spreitzer, Gibson, & Garnett, 2012). Examples of vitality items include, “I have energy and spirit” and “I feel alive and vital,” and examples of learning …

Workplace Anger Costs Women Irrespective Of Race, Christopher K. Marshburn, Kevin J. Cochran, Elinor Flynn, Linda J. Levine

Psychology Faculty Publications

The current research investigated the role that a person’s race, gender, and emotional expressions play in workplace evaluations of their competence and status. Previous research demonstrates that women who express anger in the workplace are penalized, whereas men are not, and may even be rewarded. Workplace sanctions against angry women are often attributed to a backlash resulting from the violation of gender stereotypes. However, gender stereotypes may differ by race. The present study addressed this question using a between-subjects experimental design where participants (N = 630) read a vignette describing a new employee, which varied with respect to the …

Applicant Reactions To Organizations That Allow Religious Expression: The Role Of Interviewer And Organizational Characteristics, David A. Beane

FIU Electronic Theses and Dissertations

In the 21st century we desire to express who we are across all domains – including the workplace. This is due, in part, to the fact that we spend more time at work than we ever have. Part of this awakening has included expressing our religion. However, while people desire to express their religion they simultaneously do not want to be impinged upon by other’s religious expression - as numerous legal cases demonstrate (Malone, Hartman, & Payne, 1998). This contrast is the basis for an ever-burgeoning conflict in the workplace for which HR managers have no legal or philosophical framework …

Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul

Umbrella Summaries

What are workplace supports for LGBT employees? Workplace supports for LGBT employees are organizational policies and practices that are thought to improve the work experiences of LGBT employees and foster diversity within an organization. Although there isn’t one set of specific workplace supports for LGBT employees, one way of summarizing the contextual supports in the workplace is to categorize them as (a) formal LGBT-supportive policies and practices, (b) LGBT-supportive climates, and (c) supportive workplace relationships (Webster, Adams, Maranto, Sawyer, & Thoroughgood, 2017). Formal policies and practices that are supportive of LGBT employees include things like same-sex benefits coverage, LGBT resource …

Diversity Training, Megan Paul

Umbrella Summaries

What is diversity training? Diversity training refers to a “distinct set of instructional programs aimed at facilitating positive intergroup interactions, reducing prejudice and discrimination, and enhancing the skills, knowledge, and motivation of participants to interact with diverse others” (Bezrukova, Spell, Perry, & Jehn, 2016, p. 1228). In the absence of a standard approach, there has been significant variation in the design and context of diversity training. The following characteristics have been identified as differing across trainings reported in the research literature (Bezrukova et al., 2016): ► Content Focus: Group-specific training focuses on learning about one or more specific groups (e.g., …

Organizational Dissent: The Implications Of Race And Dissent Outcomes, Siera N. Bramschreiber

Masters Theses & Specialist Projects

Dissent, the public expression of a minority perspective, is valuable to organizations due to its connections with improving decision-making processes within teams. The current study sought to integrate what is known about diversity in thought and diversity in people and how this influences the dissent process. Specifically, I examined if positive perceptions of dissenters (i.e., worthy of respect or courageous) differ based on the race of the dissenter. Second, I examined if stories of successful articulated dissent influence subsequent willingness to dissent. In developing a scenario to manipulate dissent outcomes ranging from negative outcomes (i.e., hostility) to positive outcomes (i.e., …

Mindfulness, Megan Paul

Umbrella Summaries

What is mindfulness? Mindfulness is described as “paying attention in a particular way: on purpose, in the present moment, and nonjudgmentally” (Kabat-Zinn, 1994, p. 22). Instead of being on autopilot and reacting in reflexive and mindless ways, perhaps with a focus on the past or the future, it is about being fully aware of and present in the moments of our lives. The nonjudgmental aspect is about not leaping to “likes and dislikes, opinions and prejudices, projections and expectations” (Kabat-Zinn, 1994, p. 23) and instead observing without evaluating. Mindfulness is considered both a trait and a state. Trait mindfulness refers …

Psychological Safety, Rebecca Orsi, Megan Paul

Umbrella Summaries

What is psychological safety? Psychological safety is the belief that one’s workplace is safe for interpersonal risk taking (Edmondson, 1999; Kahn, 1990). It has been suggested that psychological safety is a condition necessary for people to feel attached to and engaged in their work, when people feel they can reveal themselves without fear of negative consequences to status or career (Kahn, 1990). Psychological safety is not only an individual perception; it can also be a group-level shared belief that a team or work group is safe for interpersonal risk taking (Edmondson, 1999). The most popular way to measure psychological safety …

Humor, Megan Paul

Umbrella Summaries

What is humor? There are numerous definitions of humor in the research literature, with significant variety among them. A relatively simple definition of humor is something that is said or done to elicit levity or laughter (Dubinsky, Yammarino, & Jolson, 1995). Examples of the more complex aspects of other definitions of humor include expression, recognition, or appreciation of it; the purpose, nature, or target of it; and attitudes toward it. One way of summarizing some of the different perspectives is to define humor as being either (a) positive or negative and (b) directed inward or outward (Martin, Puhlik-Doris, Larsen, Gray, …

Mindfulness Arrives At Work: Deepening Our Understanding Of Mindfulness In Organizations, Jochen Reb, Tammy Allen, Timothy J. Vogus

Research Collection Lee Kong Chian School Of Business

Mindfulness has become an increasingly popular practice and in parallel scholarly research has grown considerably. However, the study of mindfulness at work remains limited and motivates this special issue on “Mindfulness at Work: Pushing Theoretical and Empirical Boundaries.” In this introduction to the special issue we offer a brief initial grounding in the literature on mindfulness at work and in organizations. We then turn attention to how the six articles in this special issue advance this nascent field. We use both as a point of departure for considering the benefits and limits of mindfulness in organizations as well as the …

Ageism In The Workplace: Ageing In The Age Of Intolerance, Jacqueline Magnarelli, Lauren Stricker, Dylan Fry, Jasmin Tahmaseb-Mcconatha, Frauke Schnell, V. Krishna Kumar

Psychology Student Work

Age discrimination is widespread, but not widely acknowledged. Unlike racism and sexism, ageism is often normalized (WHO, 2020). As people live longer, healthier lives, they also remain in the workplace longer (Bureau of Labor Statistics, 2017). A majority (64%), of older workers, particularly female workers, report being subjected to discriminatory mistreatment (AARP, 2014).

This presentation focuses on a discussion of the preliminary results of an ongoing study addressing age discrimination in the workplace. A sample of 244 WCU faculty and staff (ages 20 - 80) responded to an online survey. Questions probed work experiences, work attitudes, stress, and life satisfaction. …

Online Mindfulness Training Increases Well-Being, Trait Emotional Intelligence, And Workplace Competency Ratings: A Randomized Waitlist-Controlled Trial, Ruby Nadler, Julie J. Carswell, John Paul Minda

Psychology Publications

A randomized waitlist-controlled trial was conducted to assess the effectiveness of an online 8-week mindfulness-based training program in a sample of adults employed fulltime at a Fortune 100 company in the United States. Baseline measures were collected in both intervention and control groups. Following training, the intervention group (N = 37) showed statistically significant increases in resilience and positive mood, and significant decreases in stress and negative mood. There were no reported improvements in the wait-list control group (N = 65). Trait mindfulness and emotional intelligence (EI) were also assessed. Following the intervention mindfulness intervention participants reported increases in trait …

Workplace Gender Discrimination And Job Performance In Egypt: The Moderating Role Of Equity Sensitivity, Mohamad Saad Mohamad

psychology

Workplace gender discrimination is a significant problem in Egypt. However, there is limited research on Workplace gender discrimination and its consequences. The current research tries to examine the relationships between workplace gender discrimination and task and contextual job performances. Moreover, the moderating effect of equity sensitivity on these relationships is also investigated. A convenience sample on 312 working women was drawn from different work settings in Cairo, Egypt. They responded to a three-part questionnaire that assesses workplace gender discrimination, equity sensitivity, and job performance. The results indicated that workplace gender discrimination was negatively associated with both of task and contextual …

Workplace Gender Discrimination And Job Performance In Egypt: The Moderating Role Of Equity Sensitivity, Mohamad Saad Mohamad

English Language and Literature

Workplace gender discrimination is a significant problem in Egypt. However, there is limited research on Workplace gender discrimination and its consequences. The current research tries to examine the relationships between workplace gender discrimination and task and contextual job performances. Moreover, the moderating effect of equity sensitivity on these relationships is also investigated. A convenience sample on 312 working women was drawn from different work settings in Cairo, Egypt. They responded to a three-part questionnaire that assesses workplace gender discrimination, equity sensitivity, and job performance. The results indicated that workplace gender discrimination was negatively associated with both of task and contextual …

I Got My Vengeance: Sexual Harassment, Coping Strategies And Counterproductive Behaviours In Egypt, Mohamad Saad Mohamad

psychology

Sexual harassment is a prevailing phenomenon in Egypt. However, there is limited research on workplace sexual harassment and its consequences. The current research tries to examine the relationships between workplace sexual harassment and counterproductive work behaviours. Moreover, the moderating effect of coping strategies on these relationship is also investigated. A convenience sample on 260 working women was drawn from different work settings in Cairo, Egypt. They responded to a three-part questionnaire that assesses workplace sexual harassment, coping strategies, and counterproductive work behaviours. The results indicated that workplace sexual harassment was positively correlated with all aspects of counterproductive work behaviours. Moreover, …