Psychology Commons^™

Coworkers And Leaders: The Relationship Between Trustworthiness, Trust, And Employee Engagement, Lianne Young

Dissertations

A highly engaged workforce provides numerous organizational and individual benefits (Shuck et al., 2016), the culmination of which leads to a competitive advantage difficult to emulate (Burke et al., 2013). It remains challenging to understand how engagement develops, with little research available explaining the process (Shuck, 2020). High employee engagement levels provide a competitive advantage, but stagnant engagement levels remain a significant obstacle (Shuck, 2020).

Shuck (2020) recommends further research focusing on methods to increase engagement. Trustworthiness and trust are antecedents and drivers of engagement (Chughtai & Buckley, 2008; Federman, 2010; SHRM, 2017). A lack of trust has negative impacts …

Engaging Experts: Overcoming Trust In Risky Environments, Cynthia Goodwin-Sak

Dissertations

In business-to-business sales environments, sellers may choose to bring their go-to expert to a customer meeting, even when there is an expert available who may be more skilled in the product being discussed. The purpose of this study is to identify if an intervention of data, trust transference, ingroup identity, or a combination, influence the choice of expert a salesperson engages for a customer meeting. We tested this question through a series of vignettes and hierarchical linear modeling. The sample came from a US-based technology company, and salespeople in the United States.

We found that trust transference influenced both choice …

What About The Wizard?: Stress Effects Of Being A Mentor, Daniel Ryland Hawthorne

Dissertations

The purpose of the current study was to examine the influence of negative mentoring, trust and protégé learning on mentor job stress. Surveys were submitted to protégés who identified mentors, who then received mentor-specific surveys. Matched data from mentor- protégé surveys were analyzed using structural equation modeling (SEM). Results support previous research regarding the importance of trust in mentoring relationships and suggest the significance of protégé-perceived personal learning on mentor stress. Further, results suggest that mentor and protégé experiences could be assessed with a single dyadic measure. Additionally, a new measurement instrument to assess mentoring stressors was developed through qualitative …