Psychology Commons^™

Coping With Emotional Labor: An Intervention Study, Adam D. Weaver, Joseph A. Allen, Rebekka Erks Byrne

Psychology Faculty Publications

Purpose

Emotional labor is generally seen as a response to organizational display rules, which seek to guide the employee’s emotional expressions in such a way as to benefit the organization – generally by increasing customer satisfaction and fostering a positive regard for the organization itself. This study aims to investigate the degree to which a workshop intervention providing information about emotional labor and targeting effective coping strategies could have an effect on teachers’ burnout.

Design/methodology/approach

Using a sample of educators in primary and secondary schools, participants completed a pre-intervention survey, the training intervention and a post-intervention survey six months after …

Comparison Of Cortisol Samples In The First Two Weeks Of Life In Preterm Infants, Tiffany A. Moore, Kendra K. Schmid, Jeffrey French

Psychology Faculty Publications

Background: Growing literature on negative childhood stress emphasizes the need to understand cortisol values from varying biomarker samples.

Objective: This work aimed to examine cortisol samples for usability, associations, and individual stability in neonates.

Subjects: The sample consisted of preterm infants (n=31).

Materials and methods: Analyses on cortisol collected from cord blood and from saliva and urine samples on days 1, 7, and 14 included Spearman correlations and paired t-tests.

Results: Usability rates were 80.6% (cord blood), 85.9% (saliva), and 93.5% (urine). Salivary and urinary cortisol levels had significant correlation on day 1 only (p=0.004). Significant differences in individual stability …

Shouldering A Silent Burden: The Toll Of Dirty Tasks, Benjamin E. Baran, Steven G. Rogelberg, Erika Carello Lopina, Joseph A. Allen, Christiane Spitzmüller, Mindy Bergman

Psychology Faculty Publications

Dirty work involves tasks that are stigmatized owing to characteristics that the public finds disgusting, degrading, or objectionable. Conservation of resources theory suggests such experiences should induce strain and decreased work satisfaction; social identity theory suggests such work should lead to strong psychological investment in the work, among other outcomes. Integrating these two perspectives, this study hypothesizes and presents quantitative evidence from 499 animal-shelter workers, demonstrating how dirty-work engagement relates to higher levels of strain, job involvement, and reluctance to discuss work while negatively influencing work satisfaction. Additionally, this study takes a unique perspective on dirty work by focusing on …

The First Anniversary: Stress, Well-Being, And Optimism In Older Widows, Mary E. Minton, Melody Hertzog, Cecilia R. Barron, Jeffrey French, Roni Reiter-Palmon

Psychology Faculty Publications

The first anniversary for older widows (n = 47) has been explored during Months 11, 12, and 13. Concurrent correlations show that optimism inversely correlates with psychological (intrusion and avoidance) stress as measured with the Impact of Event Scale (r = —.52 to —.66, p < .005) and positively correlates with well-being (physical: r = .36 to .46, p < .025; psychosocial: r = .58 to .72, p < .005; spiritual: r = .50 to .69, p < .005). Lagged correlation patterns suggest that higher levels of optimism at a given time are associated with higher life satisfaction and spiritual well-being at later times. Psychological stress is higher at Month 12 when compared to Month 13, t(43) = 2.54, p = .01, but not when compared to Month 11, t(43) = 1.49, p > .10. There are no significant differences in physiologic stress (salivary cortisol) or well-being during the first …

Euthanasia-Related Strain And Coping Strategies In Animal Shelter Employees, Benjamin E. Baran, Joseph A. Allen, Steven G. Rogelberg, Christiane Spitzmüller, Natalie A. Digiacomo, Jennifer B. Webb, Nathan T. Carter, Olga L. Clark, Lisa A. Teeter, Alan G. Walker

Psychology Faculty Publications

Objective—To identify and evaluate coping strategies advocated by experienced animal shelter workers who directly engaged in euthanizing animals.

Design—Cross-sectional study.

Sample Population—Animal shelters across the United States in which euthanasia was conducted (5 to 100 employees/shelter).

Procedures—With the assistance of experts associated with the Humane Society of the United States, the authors identified 88 animal shelters throughout the United States in which animal euthanasia was actively conducted and for which contact information regarding the shelter director was available. Staff at 62 animal shelters agreed to participate in the survey. Survey packets were mailed to the 62 …

A Meta-Analytic Review Of The Effects Of High Stress On Eyewitness Memory, Kenneth A. Deffenbacher, Brian H. Bornstein, Steven D. Penrod, E. Kiernan Mcgorty

Psychology Faculty Publications

In the past 30 years researchers have examined the impact of heightened stress on the fidelity of eyewitness memory. Meta-analyses were conducted on 27 independent tests of the effects of heightened stress on eyewitness identification of the perpetrator or target person and separately on 36 tests of eyewitness recall of details associated with the crime. There was considerable support for the hypothesis that high levels of stress negatively impact both types of eyewitness memory. Meta-analytic Z-scores, whether unweighted or weighted by sample size, ranged from -5.40 to -6.44 (high stress condition–low stress condition). The overall effect sizes were -.31 for …