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Full-Text Articles in Psychology
Disentangling The Creative Process: An Examination Of Diferential Antecedents And Outcomes For Specifc Process Elements, Gerben Tolkamp, Tim Vriend, Bart Verwaeren, Roni Reiter-Palmon, Bernard Nijstad
Disentangling The Creative Process: An Examination Of Diferential Antecedents And Outcomes For Specifc Process Elements, Gerben Tolkamp, Tim Vriend, Bart Verwaeren, Roni Reiter-Palmon, Bernard Nijstad
Psychology Faculty Publications
Building on theories of sensemaking, this study demonstrates the importance of disentangling the creative process. Specifically, we show that the specific elements of the creative process (problem construction, information search and encoding, and idea generation) are differentially related to both antecedents and specific types of creative outcomes. Using survey data from employees and their supervisors from a wide variety of organizations, we found that leader creative expectations were more strongly related to idea generation than to problem construction and to information search and encoding. Job autonomy, in contrast, was significantly related to problem construction, but not to information search and …
Debriefs: Teams Learning From Doing In Context, Joseph A. Allen, Roni Reiter-Palmon, John Crowe, Cliff Scott
Debriefs: Teams Learning From Doing In Context, Joseph A. Allen, Roni Reiter-Palmon, John Crowe, Cliff Scott
Psychology Faculty Publications
Debriefs are a type of work meeting in which teams discuss, interpret, and learn from recent events during which they collaborated. In a variety of forms, debriefs are found across a wide range of organizational types and settings. Well-conducted debriefs can improve team effectiveness by 25% across a variety of organizations and settings. For example, the U.S. military adopted debriefs decades ago to promote learning and performance across the various services. Subsequently, debriefs have been introduced in the medical field, the fire service, aviation, education, and in a variety of organizational training and simulation environments. After a discussion of various …
Quantity And Quality: Increasing Safety Norms Through After Action Reviews, Alexandra M. Dunn, Cliff Scott, Joseph A. Allen, Daniel L. Bonilla
Quantity And Quality: Increasing Safety Norms Through After Action Reviews, Alexandra M. Dunn, Cliff Scott, Joseph A. Allen, Daniel L. Bonilla
Psychology Faculty Publications
Workplace safety is a concern for both scholars and practitioners alike because accidents and injuries can result in time away from work and lost organizational resources. This study focuses on how one type of post-incident discussion can be effectively used to promote positive safety norms. It adds to the growing body of research on after action review meetings, one type of post-incident discussion intervention commonly used in high reliability organizations to increase future workplace safety behaviors. This study also extends the sensemaking and high reliability literatures by examining a three-way interaction between perceived frequency of after action review meetings, ambiguity …
Ambiguity And Freedom Of Dissent In Post-Incident Discussion, Cliff Scott, Joseph A. Allen, Daniel L. Bonilla, Benjamin E. Baran, Dave Murphy
Ambiguity And Freedom Of Dissent In Post-Incident Discussion, Cliff Scott, Joseph A. Allen, Daniel L. Bonilla, Benjamin E. Baran, Dave Murphy
Psychology Faculty Publications
The after-action review (AAR) is a discussion technique some high-reliability organizations employ to encourage learning via collective retrospection. AARs are an effective communication tool for promoting reliability if they are held regularly. One way to encourage frequent AARs is to increase participants’ satisfaction with these meetings. This study examined the impact of post-incident, pre-discussion ambiguity and freedom of dissent on participant satisfaction with AARs. Firefighters (N = 119) completed a survey on their most recent AAR. As predicted, the level of post-incident, pre-discussion ambiguity was negatively related to AAR satisfaction. Freedom of dissent, however, attenuated the negative influence of …
The Signal Provision Of Emotion: Using Emotions To Enhance Reliability Via Sensemaking, Joseph A. Allen, Cliff Scott, Sarah Tracy, John Crowe
The Signal Provision Of Emotion: Using Emotions To Enhance Reliability Via Sensemaking, Joseph A. Allen, Cliff Scott, Sarah Tracy, John Crowe
Psychology Faculty Publications
High reliability organization (HRO) theory suggests that early detection of and swift responses to potentially hazardous and situation changing events in organizational environments is central to the sustainability of reliable operations. Limited research on HRO’s (e.g. military groups and firefighters) considers how normative demands on feeling and emotion help to explain why some events are recognized and responded to while others not. In this article, we propose a model of enactment of anomalous events (i.e., situation changing events) that considers the manner in which emotions are regulated in high reliability contexts and how this influences the extent to which early …