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Full-Text Articles in Psychology
Leading After-Action Reviews Among Emergency Responder Teams: How Perceptions Of Leader Behaviors Relate To Proximal And Distal Outcomes, Joseph Al. Allen, Roni Reiter-Palmon, Kelly Prange, Marissa Shuffler, Elliott Barber
Leading After-Action Reviews Among Emergency Responder Teams: How Perceptions Of Leader Behaviors Relate To Proximal And Distal Outcomes, Joseph Al. Allen, Roni Reiter-Palmon, Kelly Prange, Marissa Shuffler, Elliott Barber
Psychology Faculty Publications
Safety concerns are a critical issue for individuals and teams in high reliability organizations (HROs). As HROs with positive safety climates often have fewer accidents and injuries, understanding which approaches can improve safety climate is paramount. The purpose of the current study was to investigate how leaders’ behavior in after-action reviews (AARs) relates to AAR quality, perceptions of team safety climate, and perceptions of organizational safety climate. We used a sample (N = 89) of firefighters to test the mediation model. Results indicated that AAR leader behaviors focusing on consideration and learning promote positive perceptions of team and organizational …
Debriefs: Teams Learning From Doing In Context, Joseph A. Allen, Roni Reiter-Palmon, John Crowe, Cliff Scott
Debriefs: Teams Learning From Doing In Context, Joseph A. Allen, Roni Reiter-Palmon, John Crowe, Cliff Scott
Psychology Faculty Publications
Debriefs are a type of work meeting in which teams discuss, interpret, and learn from recent events during which they collaborated. In a variety of forms, debriefs are found across a wide range of organizational types and settings. Well-conducted debriefs can improve team effectiveness by 25% across a variety of organizations and settings. For example, the U.S. military adopted debriefs decades ago to promote learning and performance across the various services. Subsequently, debriefs have been introduced in the medical field, the fire service, aviation, education, and in a variety of organizational training and simulation environments. After a discussion of various …
After-Action Reviews: The Good Behavior, The Bad Behavior, And Why We Should Care, John Crowe, Joseph A. Allen, Cliff Scott, Mackenzie Harms, Michael Yoerger
After-Action Reviews: The Good Behavior, The Bad Behavior, And Why We Should Care, John Crowe, Joseph A. Allen, Cliff Scott, Mackenzie Harms, Michael Yoerger
Psychology Faculty Publications
After action reviews have been a common learning and reliability intervention in organizations for decades, and though they have attracted the interest of scholars in recent years, researchers have yet to consider practitioner views of what makes these meetings more or less effective and to check their association with desired outcomes. The current multi-study begins by investigating what makes for good and bad after-action reviews (AARs) using an inductive approach and analyzing responses to open-ended questions about AAR attendee behaviors perceived as more or less effective by participants. Building upon Study 1, Study 2 focuses on the effects of good …
Naturalistic Decision Making In After-Action Review Meetings: The Implementation Of And Learning From Post- Fall Huddles, Roni Reiter-Palmon, Victoria Kennel, Joseph A. Allen, Katherine J. Jones, Anne M. Skinner
Naturalistic Decision Making In After-Action Review Meetings: The Implementation Of And Learning From Post- Fall Huddles, Roni Reiter-Palmon, Victoria Kennel, Joseph A. Allen, Katherine J. Jones, Anne M. Skinner
Psychology Faculty Publications
The purpose of this study was to add to our understanding of naturalistic decision making (NDM) in health care and how after-action reviews (AARs) can be utilized as a learning tool to reduce errors. The study focused on the implementation of a specific form of AAR, a post-fall huddle, to learn from errors and reduce patient falls. Utilizing 17 hospitals that participated in this effort, information was collected on 226 falls over a period of 16 months. The findings suggested that the use of self-guided post-fall huddles increased over the time of the project, indicating adoption of the process. Additionally, …
Ambiguity And Freedom Of Dissent In Post-Incident Discussion, Cliff Scott, Joseph A. Allen, Daniel L. Bonilla, Benjamin E. Baran, Dave Murphy
Ambiguity And Freedom Of Dissent In Post-Incident Discussion, Cliff Scott, Joseph A. Allen, Daniel L. Bonilla, Benjamin E. Baran, Dave Murphy
Psychology Faculty Publications
The after-action review (AAR) is a discussion technique some high-reliability organizations employ to encourage learning via collective retrospection. AARs are an effective communication tool for promoting reliability if they are held regularly. One way to encourage frequent AARs is to increase participants’ satisfaction with these meetings. This study examined the impact of post-incident, pre-discussion ambiguity and freedom of dissent on participant satisfaction with AARs. Firefighters (N = 119) completed a survey on their most recent AAR. As predicted, the level of post-incident, pre-discussion ambiguity was negatively related to AAR satisfaction. Freedom of dissent, however, attenuated the negative influence of …