Psychology Commons^™

Study Protocol: Identifying And Delivering Point-Of-Care Information To Improve Care Coordination, Sylvia J. Hysong, Xinxuan Che, Sallie J. Weaver, Laura A. Petersen

Psychology Faculty Publications

The need for deliberately coordinated care is noted by many national-level organizations. The Department of Veterans Affairs (VA) recently transitioned primary care clinics nationwide into Patient Aligned Care Teams (PACTs) to provide more accessible, coordinated, comprehensive, and patient-centered care. To better serve this purpose, PACTs must be able to successfully sequence and route interdependent tasks to appropriate team members while also maintaining collective situational awareness (coordination). Although conceptual frameworks of care coordination exist, few explicitly articulate core behavioral markers of coordination or the related information needs of team members attempting to synchronize complex care processes across time for a shared …