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Slippage In The System: The Effects Of Errors In Transactive Memory Behavior On Team Performance, Matthew Pearsall, Aleksander Ellis, Bradford Bell
Slippage In The System: The Effects Of Errors In Transactive Memory Behavior On Team Performance, Matthew Pearsall, Aleksander Ellis, Bradford Bell
Bradford S Bell
[Excerpt] Although researchers have consistently shown that the implicit coordination provided by transactive memory positively affects team performance, the benefits of transactive memory systems depend heavily on team members’ ability to accurately identify the expertise of their teammates and communicate expertise-specific information with one another. This introduces the opportunity for errors to enter the system, as the expertise of individual team members may be misunderstood or misrepresented, leading to the reliance on information from the wrong source or the loss of information through incorrect assignment. As Hollingshead notes, “information may be transferred or explicitly delegated to the ‘wrong’ individual in …
Effects Of Communication, Information Overlap, And Behavioral Consistency On Consensus In Social Perception., Thomas Malloy, Fredric Agatstein, Aaron Yarlas, Linda Albright
Effects Of Communication, Information Overlap, And Behavioral Consistency On Consensus In Social Perception., Thomas Malloy, Fredric Agatstein, Aaron Yarlas, Linda Albright
Thomas E Malloy
Three experiments (N = 69, 162, and 201, respectively) were conducted to test the mathematically derived predictions of the Weighted Average Model (D. A. Kenny, 1991) of consensus in interpersonal perception. Study 1 estimated the effect of perceiver communication, Study 2 estimated the effects of communication and stimulus overlap, and Study 3 estimated the effects of communication, overlap, and target consistency on consensus. The strongest consensus was found when perceivers communicated about highly overlapping information about targets who were cross-situationally consistent. Conversely, the lowest level of consensus was observed when perceivers did not communicate and had non-overlapping information about targets …