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Social Psychology

2004

Civil servants

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An Analysis Of Generational Differences Among Civil Servants, Stacey L. Williams Mar 2004

An Analysis Of Generational Differences Among Civil Servants, Stacey L. Williams

Theses and Dissertations

There seems to be a wide held belief that different generations have different attitudes toward work, organizations, and co-workers. Clearly, these observed differences have implications for managers and leaders. Actions taken by leaders (who are often older) might be misunderstood by junior organizational members (who are often younger), leading to undesirable outcomes (i.e., turnover). Considering that many generational groups are represented within government service, there is a need to analyze and understand potential generational differences. With the notable exception of the Smola and Sutton (2002) study, little empirical research has explored the extent to which these differences actually exist and …