Psychology Commons^™

Apology Effectiveness: The Impact Of Prior Wrongful Behaviour And Voluntariness Of Apologies Within Juvenile Justice, Isolde Larkins

Theses : Honours

The justice system diverts young offenders away from further contact through restorative justice processes. Juvenile justice conferencing allows for the goals of restorative justice to be met, including meeting the needs of victims and offenders. Apologies, when offered by offenders to victims within a conferencing setting, can assist with meeting these restorative goals. Apologies, however, need to be effective to have the desired outcome. Several variables influence the effectiveness of apologies, including the perceived voluntariness of apologies, with prompted apologies reducing apology effectiveness. The reduced effectiveness of prompted apologies might be an issue during conferencing as some offenders are prompted …