Psychology Commons^™

The Relationship Between Perceived Servant Leadership Constructs And Collective Self-Esteem, Leann D. Howell

Dissertations

Following Greenleaf’s (1977) seminal work in servant leadership, much has been written on the definition of servant leadership, but very little written on what it does. At the center of this research is a focus on how followers perceive servant leadership constructs/attributes, and the relationship between that perception and collective selfesteem as it relates to organizational membership. The central question guiding this research is: “Is there a relationship between perceived servant leadership constructs and collective self-esteem?” Followers’ perceptions of servant leadership constructs as defined by Patterson (2003) were investigated utilizing the Servant Leadership Assessment Instrument (SLAI) developed by Dennis (2004). …

Actions, Practices, And Workplace Conditions That Characterize High-Engagement Workgroups In A Hospital Environment, Barbette Weimer-Elder

Dissertations

In the United States a large number of people are not engaged at work. The lack of engagement affects the service outcomes as well as financial bottom line of organizations. The cost of actively disengaged employees in the U.S. is about $300 billion a year. Research cites the importance of examining business units that scored high on employee engagement to learn about actions and practices that drive business outcomes.

Between 2005-2010 The Community Hospital (TCH), part of a Healthcare Corporation in Valley Town, USA (pseudonym), assessed employee engagement using Gallup’s Q12 survey. Some groups scored in the top quartile and …