Psychology Commons^™

Cross-Cultural Examination Of Vacation Policy On Employee Satisfaction And Happiness, Ketan D. Parekh

CMC Senior Theses

With the advent of technological advancement, entrepreneurship, and a higher emphasis on meritocracy, societies across the globe have experienced intense competition to outdo one another. This has pushed companies to place increased importance on worker productivity; large and small companies want to see their employees work harder, longer, and faster. With this increased demand for work, companies today are making sure they have suitable reward systems to ensure worker satisfaction and quality work production. However, what these reward systems look like and how they function contrast significantly across cultures, especially as it pertains to corporate leave policies. This thesis examines …

Profiles And Culture: Multi-Level Latent Profiles Based On Personality Traits And Facets And Profile Influences On Performance Outcomes Across Cultures, Weiwei Liu

Theses and Dissertations

Personality research has traditionally adopted a variable-centric approach but recently more studies have adopted a person-centric approach. A person-centric approach can provide additional insights in that it explores for multiple unobserved subgroups within a population and examines the extent to which relationships may differ across subgroups. The current study adds to this growing area in four ways. First, studies have attempted to identify common personality profiles, but results have been inconsistent and very few studies have examined work-relevant samples. The current study addresses this issue based on a large sample that is diverse in terms of industries, occupations, and countries. …

Migration And Work: A Cross-National Comparative Analysis Of Migrant Groups And Their Labor Experiences, Post Migration, Jill Douek

Dissertations, Theses, and Capstone Projects

Although there is a large body of literature about migration and employment post migration, much of it is limited to study designs restricting either migrant groups or countries. In other words, current research is limited to focusing either a) only on one migrant group (usually expatriates), thereby failing to compare it to other migrant groups within the same country or cross-nationally or b) on multiple migrant groups in one country, thereby making it difficult to draw comparisons cross-nationally across those migrant groups. Thus, the purpose of the current study was to 1) examine the career-related outcomes, post migration, of three …

Change From The Middle: A Grounded Theory Approach On Middle Manager-Initiated Organizational Change From A Southeast Asian Context, Marcial Orlando A. Balgos Jr, Emerald Jay D. Ilac

Psychology Department Faculty Publications

Prior studies on the strategic influencing done by middle managers emphasized on a unidirectional sensemaking and failed to explore how middle managers utilized discursive capabilities in engaging stakeholders in change projects. To forward this, we used the Leader-Member Exchange (LMX) theory as embedded within the power distant cultural norms of Philippine society. Using the LMX model as frame, we aimed to understand how middle managers position and navigate themselves to promote change upward in the organizational hierarchy. Respondents for this study were middle managers in small or mid- sized companies reporting to a business unit with subordinates working under them. …

The Replication Of The Globe Study In Turkey: Understanding The Effects Of Social, Economical, And Political Changes On Cultural Dimensions And Leadership Ideals: A Mixed Methods Study, Zeki Pagda

Dissertations

Starting in 1995, the GLOBE (Global Leadership and Organizational Behavior Effectiveness) project has conducted a comprehensive study of cultural values and leadership ideals of 62 countries. GLOBE has identified nine cultural and six leadership dimensions, examined the relationship between cultural values and leadership ideals, grouped countries into clusters, and presented culturally derived leadership ideals. According to the 1995 GLOBE findings, Turkey fits in the Middle Eastern cluster with its corresponding expectations regarding leadership ideals. However, in the past thirty years, Turkey has undergone dramatic social, economic and political changes that may have affected ideals of leadership. The goal of this …

The Moderating Role Of Culture In The Job Demands-Resources Model, James A. De Leon

Doctoral Dissertations

During the past few decades, occupational health researchers have examined the effects of work characteristics on job stress and employee wellbeing (Beehr & Franz, 1987; Caulfield, Chang, Dollard, & Elshaug, 2004; Jex, 1998; Jex & Britt, 2014; Schaufeli & Greenglass, 2001; Sparks, Faragher, & Cooper, 2001). With the help of the Job Demands-Resources model (JD-R model; Bakker & Demerouti, 2007; Bakker, Demerouti, & Schaufeli, 2003; Demerouti, Bakker, de Jonge, Janssen, & Schaufeli, 2001; Schaufeli & Bakker, 2004), researchers have been able to examine the impact of jobspecific work characteristics (demands and resources) on employee wellbeing. The work processes outlined in …

How Culture Affects Asia’S Pursuit Of Beauty, Shilpa Madan, Shankha Basu

Research Collection Lee Kong Chian School Of Business

New research indicates that Asian countries have different attitudes toward beauty than Western markets.

Building A Culture Of Workplace Wellness: Perspectives From Philippine Organizations, Ma. Regina Hechanova, Jaimee Felice Caringal-Go

Psychology Department Faculty Publications

This study explored approaches to building a culture of wellness in the workplace from a developing country perspective. Focus group discussions with HR practitioners and health professionals in the Philippines were conducted. Deductive thematic analysis was used to organize the data. Results showed that organizations use a variety of strategies in building workplace wellness, which could be classified using the CREATE framework – Communicate, Role model, Engage employees, Align systems, structures and policies, Train, Evaluate and reinforce. The identified strategies and CREATE framework can be utilized as a guide for organizations planning to implement workplace wellness initiatives in a holistic …

The Influence Of Leader Behaviors And Individual Cultural Values On Interpersonal And Informational Justice Perceptions, David Swiderski

Legacy Theses & Dissertations (2009 - 2024)

Leadership and culture are two constructs often studied along with organizational justice, however; much of the past research has focused on measuring these constructs broadly. By measuring these constructs at a more granular level, this study aims to explore the specific linkages between clarifying, supporting, and recognizing leader behaviors and their relationship with interpersonal and informational justice. Results from this study go beyond broader leadership theories by finding that clarifying, supporting, and recognizing leader behaviors are important for predicting interpersonal justice perceptions. In addition, clarifying and supporting leader behaviors were also important predictors of informational justice perceptions. No significant moderating …

From Play To Performance: Building An Effective Organization, Jessica N. Selee, Jade Johnson, Jocelyn N. Murray, Anna Samuelson, Jasmine Li, Andrew Lacanienta, Mat D. Duerden, Mark Widmer

Marriott Student Review

Under the Mentored Experience Grant, six students studies the impact that non-work activities (recreation or leisure) have on individual contributors or organization. Some employees refrain from participating in Leisure-at-Work (LAW) due to lack of time or skill, to cliques, to differing preferences, or fear of negative connotations. Employees report that LAW increases productivity, establishes and enriches social interactions, improves communication, attracts and retains employees in a company, and facilitates a culture of engagement, trust, and camaraderie. At the conclusion of our analysis, we identified areas of future research and recommendations for best practice.

Leadership Development Practices And Patient Satisfaction: An Exploratory Study Of Select U.S. Academic Medical Centers, Chien-Ching Li, Peter Barth, Andrew N. Garman, Matthew M. Anderson, Peter W. Butler

Patient Experience Journal

Interest has been growing among academic medical centers (AMCs) in organization-wide strategies that may improve patient satisfaction. Although leadership development programs have been cited as a potentially useful approach, thus far almost all evidence has come from single-organization case studies. The present study sought to examine potential relationships between leadership development and patient experience across organizations. Data for leadership development practices were obtained from a survey conducted by the National Center for Healthcare Leadership. Patient experience data were obtained from the U.S. Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Multivariate analyses (general linear regressions) were performed to examine …

Cultural Diversity In Student Ministry Leadership, Steven Zhou

Seaver College Research And Scholarly Achievement Symposium

In an attempt to contribute to how ministries and Christian academia is addressing issues of diversity, I am conducting a study to analyze correlations between ethnicity and styles/values of leadership. The goal is to uncover whether or not a particular ethnicity generally prefers one style of leadership over another. Past research on the subject has already seen that, in the business world, certain practices work better than others. For example, those from an Asian culture are more likely to prefer formality and authority as opposed to the collaborative and relationship-oriented style of leadership found in America. I will contribute to …

A Multilevel Examination Of Cultural Moderators Of The Job Demands-Resources Model, Seulki Jang

USF Tampa Graduate Theses and Dissertations

Although the Job Demands-Resources Model (JD-R) is the dominant theoretical framework used to understand the relationship between workplace factors and employee well-being, the cross-cultural generalizability of this model has seldom been directly tested. Therefore, this study examined whether and to what extent relationships between: 1) job demands (i.e., organizational constraints) and strain (i.e., job satisfaction, and turnover intentions) and 2) job resources (i.e., job control, participation in decision-making, direct supervisor support, senior leader support, and clear goals and performance feedback) and strain were moderated by cultural dimensions (i.e., individualism-collectivism and uncertainty avoidance). Survey data from workers in 28 countries were …

The Effect Of Stress And Perceived Social Support On Job Satisfaction: A Comparison Between U.S Born And Foreign-Born Faculty, Lisa Owen

Dissertations

Research indicates that academic work-stress is a significant and growing problem for faculty members. General work-stress studies suggest that social support may buffer the negative impact of stress on faculty job satisfaction. To date, little research has been conducted in this area. Even fewer studies have examined the potential differences between U.S.-born and foreign-born faculty members regarding these variables. This quantitative, non-experimental multivariate study utilized a survey to assess academic stressors, perceived departmental social support, and job satisfaction at a large U.S. university. The surveyed institution consisted of 807 full-time faculty members. The three-week survey yielded a response rate of …

Measurable Outcomes Of Safety Culture In Aviation - A Meta-Analytic Review, Benjamin J. Goodheart, Maryjo O. Smith

International Journal of Aviation, Aeronautics, and Aerospace

Though the complimentary concepts of safety culture and safety climate have become increasingly popular over the past three decades, they have only infrequently been central to research designed to examine the empirical relationship between safety culture and safety performance. This tenuous link between culture and safety performance outcomes is especially prevalent in the aviation sector. This study systematically examined the existing literature for empirical evidence and explored the available data via meta-analysis to determine whether safety culture was significantly predictive of safety performance in an aviation operational environment. Although a broad, careful review of the literature was accomplished, the results …

Use Of Task Clarification, Feedback, And Recognition To Increase Desired Behaviors Within An Organization’S Permit To Work System - Analysis Of Data Previously Collected As An Organizational Consultant, Tarek Abousaleh

Dissertations

The term ‘culture’ can be used to describe both a ‘social culture’ and a ‘work culture’. A social culture can be defined behaviorally as a pattern of overt and covert behaviors that are consequated by the verbal community and the contingency specifying rules that facilitate behavior independent of any first hand experience. It is this community that defines which behaviors are reinforced, extinguished, or punished. Similarly, a work culture can be defined as a pattern of overt and covert behaviors that are consequated by the work community (leadership, employees, self, etc.) and the contingency specifying rules that facilitate behavior/performance independent …

The Making Of Latina Leaders: Leadership Styles, Influences, And Challenges, Alejandra Rivera

CMC Senior Theses

The purpose of this qualitative study was to find common themes among Latina leaders. This study aimed to identify the leadership styles and leadership qualities unique to Latina leaders. It also analyzed the factors that have contributed to or inhibited the advancement of Latina leaders, as well as the challenges they have faced during their journey to the top. Sixteen Latina leaders, representing a variety of sectors, were interviewed by the author asking each one to share her story of what has influenced the leader she has ultimately become. Three predetermined general research questions served as a basic structure for …

Observing Culture: Differences In U.S.-American And German Team Meeting Behaviors, Nale Lehmann-Willenbrock, Joseph A. Allen, Annika L. Meinecke

Psychology Faculty Publications

Although previous research has theorized about team interaction differences between the German and U.S. cultures, actual behavioral observations of such differences are sparse. This study explores team meetings as a context for examining intercultural differences. We analyzed a total of 5,188 meeting behaviors in German and U.S. student teams. All teams discussed the same task to consensus. Results from behavioral process analyses showed that German teams focused significantly more on problem analysis, whereas U.S. teams focused more on solution production. Moreover, U.S. teams showed significantly more positive socioemotional meeting behavior than German teams. Finally, German teams showed significantly more counteractive …

Same Fight, Different Player: An Insight Into Culture, Information Sharing, And Team Performance, Cecily Mccoy-Fisher

Electronic Theses and Dissertations

The purpose of this study was to examine the relations among culture, information sharing, and performance among culturally-homogeneous NATO Officer teams. Forty-eight teams participated from five countries, namely, Bulgaria, Netherlands, Norway, Sweden, and USA. Teams of four participants were randomly assigned to a role and the task was an interdependent computer-based mission using an adapted version of Neverwinter Nights™ (Bioware, 2003), where they had to communicate among teammates and with non-human players to find weapons caches and other mission objectives. Not one individual had all of the information needed to perform the tasks; thus, they needed to share information with …

Unintentionally Unethical: How Uncivil Leaders Violate Norms And Hurt Group Performance, Christopher Coultas

Electronic Theses and Dissertations

Incivility is a common form of low-grade aggression that lacks a clear intent to harm, that violates community norms and values for interpersonal conduct, and is often chronic in nature (Andersson & Pearson, 1999; Cortina, Magley, Williams, & Langhout, 2001). Because of its subtleties, it is difficult at times to detect and even more difficult to prevent. However, it is an essential phenomenon to research, due to its ubiquity and negative impact on worker outcomes such as job satisfaction and psychological health (Cortina et al., 2001). Incivility instigated by those in authority may be an even bigger problem, due to …

The Relationship Between Culture And Counterproductive Workplace Behaviors: A Meta-Analysis, Olusore Anita Taylor

Electronic Thesis and Dissertation Repository

In the last few decades, there has been a growing interest in counterproductive work behaviors (CWBs) – behaviors that are deemed harmful to organizations and their employees (Bennett & Robinson, 2000). Unfortunately, little knowledge exists on the universality of well-established theories on CWBs across different cultures. Most theories have been developed using studies conducted in the United States and Canada, limiting our ability to confidently extrapolate these theories to other cultures.

In this study, I examine the relationship between culture and CWBs. Specifically, two questions are addressed. First, does culture have a direct relationship with CWBs? Using GLOBE’s cultural dimensions, …

Training Evaluation In Virtual Worlds: Development Of A Model, Richard N. Landers, Rachel C. Callan

Psychology Faculty Publications

Many organizations have adopted virtual worlds (VWs) as a setting for training programs; however, research on appropriate evaluation of training in this new setting is incomplete. In this article, we address this gap by first exploring the unique issues relevant to evaluation faced by training designers working in VWs. At the macro-organizational level, the primary issue faced is an organizational culture unreceptive to or otherwise skeptical of VWs. At the micro-organizational level, two major issues are identified: individual trainees unreceptive to VWs and general lack of experience navigating VWs. All three of these challenges and their interrelationships may lead to …

The Impact Of Culture, Industry Type, And Job Relevance On Applicant Reactions, Olivia Martin

All Graduate Theses, Dissertations, and Other Capstone Projects

The present study sought to understand how national culture, industry, and the perception of job relevance has an influence on an applicant's reaction to an online personnel selection assessment. A review of the literature on attribution theory (Fiske & Taylor, 1984; Ployhart & Harold, 2004) and organizational justice theory (Gilliland, 1993; Ployhart & Harold, 2004) provided the theoretical basis for the hypotheses of this paper. Applicant data from companies in manufacturing, finance, retail, and telecommunications were examined to explore differences in applicant reactions. Additionally, data between those in Mexico and the US within the telecommunications industry were examined to distinguish …

Cultural Differences As A Moderator Of Perceptions Of Injustice And Workplace Deviance, Amber Schroeder

All Theses

Previous research has suggested that organizational justice perceptions are negatively related to workplace deviance, but the impact of individual cultural orientations has rarely been considered. Thus, the current paper examined individualism and collectivism as moderators of the justice-deviance relationship. Results suggested that injustice was more likely to lead to deviant workplace behavior in individuals high on individualism or low on collectivism than in individuals on the opposite ends of these spectrums. Practical implications and study limitations are discussed.