Psychology Commons^™

Understanding Mental Health Provider's Experiences Of Burnout, Vicarious Trauma, And Vicarious Resilience From The Provider Perspective, Lauren Beheler-Romero

Doctoral Dissertations

The physical and psychological impacts on mental health providers as a result of burnout, vicarious trauma, and vicarious resilience have not been researched extensively. This study examined burnout and vicarious trauma among mental health providers in New Mexico given the high need population and low access to resources. This qualitative study, employed individual interviews, examined the lived experiences of seven mental health providers who are currently employed in the state of New Mexico in order to better understand the impact of burnout, vicarious trauma, and vicarious resilience. Inclusion criteria for participants included providing mental health services to children and families …

The Cultural Complexity Of Immigrants And The Implications For Personality Assessment: Exploring The Role Of Frame Switching, Patrick Jay Lee

Dissertations, Theses, and Capstone Projects

A significant body of personality research has focused on cross-national comparison, but less attention has been devoted to within-country subcultural complexity – especially with regards to the growing population of bicultural immigrants who subscribe to multiple cultural-value systems. Bicultural individuals have been found to view situations under distinct frames of reference corresponding to their heritage and host cultures, and their attitudes and behavior can vary depending on which frame is activated at a given moment. This dissertation investigates whether such frame switching effects can be caused by elements within a formal personality assessment setting, and in turn affect bicultural respondents’ …

Chipping The Blue Wall: The Effect Of Dogs On Police Officer Receptivity To An Employee Assistance Program, Kenneth M. Quick

Dissertations, Theses, and Capstone Projects

There is substantial evidence that demonstrates the negative impact of stress on police officer mental health is increasing due in large part to perceived societal shifts in support for the police and trends in criminal justice reform efforts. While employee assistance programs (EAP) are the dominant mechanism for police agencies to address officer mental health, officers are reluctant to use them due to a combination of mental health stigma and organizational distrust. This dissertation studied police officer perceptions of an employee assistance program (EAP) and the effect of exposure to professionally trained dogs during an outreach session on indicators of …

Understanding Ethical Leadership In Intelligence: Themes In Accountability, Self-Development, And Communication Among Cia Leaders, Caroline Walsh

Dissertations

This dissertation elucidates the concept of ethical leadership within the Central Intelligence Agency (CIA). Based on interviews with ten former senior-level officers from across different departments, the study analyzes how these leaders understand issues of accountability, self-development, and communication. The research also provides insights into their processes of sense-making and their methodologies for fostering ethical conduct amidst the complexities of intelligence operations.

Against the backdrop of the CIA's mission, structure, and norms, the study sheds light on the challenges and tensions inherent in the organization's operations. Through a thematic analysis of participant narratives, themes of moral cognition, personal values, and …

An Investigation Of The Effectiveness Of Student’S T-Test Under Heterogeneity Of Variance, Hayden Nelson

Masters Theses & Specialist Projects

Within the field of psychology, few tests have been as thoroughly investigated as Student’s t-test. One area of criticism is the use of the test when the assumption for heterogeneity of variance between two samples is violated, such as when sample sizes and observed sample variances are unequal. The current study proposes a Monte Carlo analysis to observe a broad range of conditions in efforts to identify the resulting fluctuations in the proportion obtained significant results for two conditions: no mean difference (𝜇􀬵 = 𝜇􀬶) compared to the set level of alpha, and small-to-moderate mean differences (𝜇􀬵 ≠ 𝜇􀬶) compared …

The Effects Of Communication Overaccommodation On Non-Native English-Speaking Employees In The U.S. Workplace, Elizabeth Curtis

Masters Theses & Specialist Projects

Communication overaccommodation (CO) takes the form of baby talk, speech mimicry, and overcommunication, and its effects on recipients have been studied in physician/patient relationships, civilian/police officer relationships, manager/employee relationships, and native and non-native speaker communications. This study focused on CO in non-hierarchical relationships between native English-speaking and non-native English-speaking employees in the U.S. workplace. I investigated the effects of CO on non-native English-speaking co-workers, regarding their feelings of exclusion and satisfaction with their job. I also investigated the potential moderation effect of English proficiency on non-native English-speaking employees’ feelings of being excluded. It was found that the level of English …

A Process Model Of Workplace Cyber Incivility Spillover, Cora Hurt

Masters Theses & Specialist Projects

Cyber incivility is a pervasive problem, affecting individuals not only while at work but also at home. It has been found to spillover to the home domain in the form of aggression and withdrawal, affecting the target and their partner, but the mechanism behind this association has not been examined. This study examines work-related affective rumination as a spillover mechanism between experienced cyber incivility and aggressive and withdrawn behaviors at home. I hypothesized that daily experienced cyber incivility will be positively associated with both aggressive behavior and withdrawn behavior at home, and work-related affective rumination will mediate this relationship. Using …

(Non)Cognitive Dissonance? A Stakeholder-Based Exploration Of The Consideration Of Graduate Admissions Applicants' Personal Skills And Qualities, Reginald M. Gooch, Joseph H. Paris, Sara B. Haviland, Jose Sotelo

Journal of College Access

Prospective graduate students’ noncognitive attributes are commonly evaluated as a part of a holistic review of their admission applications. Yet it is difficult to determine which noncognitive attributes are considered by those who evaluate graduate admissions applications and what approaches they take to measure applicants’ noncognitive attributes. It is even less clear to what degree prospective graduate students understand how they are evaluated for graduate admissions and how the evaluation of their noncognitive attributes factor into admissions decisions. Drawing on surveys of graduate enrollment management (GEM) professionals and prospective graduate students in the United States, our study investigates the noncognitive …

Investigating The Association Between Incivility Variability And Burnout At Work, Tamia Eugene

Masters Theses & Specialist Projects

Incivility is a prevalent workplace stressor for many employees in the workplace. Over time, exposure to stressors may lead to increased burnout, which can be costly for organizations. However, variability in uncivil experiences may be more detrimental to employees than chronic exposure to incivility due to the uncertainty associated with it. Using previously collected data from a larger grant, I examined the direct effect of incivility variability on burnout. Specifically, I hypothesized that employees who experienced incivility frequently but sporadically will report more burnout. Furthermore, I hypothesized that a perceived organizational climate that supports civility will moderate the direct effect …

The Dark Side Of Engagement: An Organizational Fairness Perspective, Katherine Naomi Rau

Theses and Dissertations

Employee engagement has long been regarded as a positive phenomenon for organizations and individuals. However, recent investigations into unintended, negative consequences of engagement have illuminated the potential “dark side” of engagement. This research applied an organizational fairness lens by investigating the relationship between engagement and psychological contract fulfillment to explain why engaged employees may experience emotional exhaustion and turnover intentions. Additionally, autotelic personality and job crafting were explored as potential mitigating factors in weakening the relationships between psychological contract breach and emotional exhaustion and turnover intention. While findings across two studies did not support the assertion that engagement was related …

The Role Of Self In Self-Control Dilemmas: Self-Concept, Conflict, And Self-Conscious Emotions, Jasmina (Mina) Milosevic

Theses and Dissertations

Self-control dilemmas, typically defined as an internal conflict between short-term allurements and long-term goals, are a common feature of everyday life. How such dilemmas are handled is often viewed as a measure of one’s self-control, thus carrying significant implications for an individual. Despite a large body of research that has been amassed on this topic, a complete picture of how self-control dilemmas are processed and resolved still eludes us. In the present research, we bring attention to a largely unexplored aspect of self-control, the role of self-concept in shaping self-control efforts. We combined surveys, hypothetical scenarios, and experience sampling data …

The Relationship Between Wisdom As Self-Transcendence And Employee Adaptive Performance: The Mediating Role Of Openness, Saeed Andaji Garmaroudi

All Dissertations

This dissertation delves into the exploration of wisdom as self-transcendence within organizational contexts. Self-transcendence is characterized by qualities such as a sense of connectedness with others and the world, moral maturity, the experience of emotions such as peace and awe, and a sense of life's meaningfulness. While self-transcendence is shown to be generally associated with positive outcomes, this dissertation takes a specific focus, aiming to empirically investigate whether these positive consequences of self-transcendence extend to organizational settings to positively impact organizationally-desired outcomes. Specifically, the study seeks to investigate the relationship between employees’ wisdom as self-transcendence and their adaptive performance. Given …

Shift Schedule Justice And Clinician Outcomes: A Quasi-Experimental Approach, Caroline George

All Dissertations

Emergency Physicians (EPs) work in stressful and unpredictable work environments. Due to these factors and the nature of their work scheduling (in shifts), EPs experience heightened levels of adverse work outcomes. As such, it is important for EPs to believe their shift schedule is fair, and for them to have adequate recovery time away from work. The present research examined the effects of Emergency Department leadership approving a 1-hour increase to EP shifts, equating to roughly two fewer shifts per month (8-hour shifts will become 9-hour shifts). As such, EPs should experience more time off from work per month, allowing …

Going, Going, Gone: The Influence Of Job And Home Demands And Resources On Emergency Department Nurse Turnover, Jordan Gail Smith

All Dissertations

Nurse turnover, which challenged healthcare organizations even before the pandemic, reached alarming rates across hospitals worldwide during COVID-19. Due to the unprecedented and stressful nature of the pandemic, recent investigations have focused primarily on exploring job demands and nurse turnover intentions. While job demands are critical to understanding turnover, this narrow scope ignores the possible influence of other factors such as job resources and demands and resources external to the work domain. This study utilized archival qualitative data from a longitudinal survey of Emergency Department clinicians to analyze research questions and hypotheses. The first aim of this study was to …

Engineering Team Success: Evaluating Perceptions Of Teamwork Processes And Emergent States Effects On Team Outcomes, Lauren Kistler

All Dissertations

The increasing reliance on teams in modern organizations demonstrates the value and relevance of teamwork in the professional world (Porter et al., 2003). Despite the substantial amount of team research focused on team effectiveness (Mathieu et al., 2008), further investigation is warranted to provide more nuanced insight into team dynamics. The present study examined perceptions of team processes and emergent states to assess how they impact perceptions of team satisfaction and potency. Perceptions of strategy formulation, role clarity, team monitoring and backup, monitoring goal progression, coordination, trust, psychological safety, team potency, and team satisfaction were measured with a sample of …

A Conceptual Model Of Organizational Compassion In Healthcare, Rachel Thienprayoon, Eli Awtrey, Teresa Pestian, Beth A. Lown, Naomi Winick, Jason Kanov

Journal of Wellness

Introduction: In healthcare, while the suffering of patients is often evident, the suffering of clinicians receives less focus. Some sources of clinician distress are directly related to constant exposure to patient suffering, but others are caused by the health care system, and thus potentially preventable. Looking at clinician suffering through the lens of compassion fosters a new paradigm of individual, team, and organizational capabilities, and moves the responsibility to alleviate this suffering from the individual onto the organization and team. Yet research into the impact of organizational compassion in healthcare has been extremely limited.

Approach: Our conceptual model of organizational …

Who Knows What? An Agent-Based Simulation Of Indirect Learning In Teams, Taylor Mccrossan, Sabina Samipour-Biel

Psychology Student Work

While the term is unknown to most people, Transactive Memory Systems (TMS) are a mechanism through which teams of experts (e.g., surgical teams, military teams, etc.) are able to combine their unique areas of expertise to accomplish their shared goals. To develop a TMS, team members must first learn who on the team has what expertise (Peltokorpi, 2008), and together develop a “shared knowledge directory”(SKD). Meanwhile, modern technology has changed the ways that team members can work together and communicate with each other. This research examined how the process of SKD development is impacted by team members’ability to “overhear” each …

Designing Pareto-Optimal Selection Systems For Multiple Minority Subgroups And Multiple Criteria, Wilfried De Corte, Paul R. Sackett, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Currently used Pareto-optimal (PO) approaches for balancing diversity and validity goals in selection can deal only with one minority group and one criterion. These are key limitations because the workplace and society at large are getting increasingly diverse and because selection system designers often have interest in multiple criteria. Therefore, the article extends existing methods for designing PO selection systems to situations involving multiple criteria and multiple minority groups (i.e., multiobjective PO selection systems). We first present a hybrid multiobjective PO approach for computing selection systems that are PO with respect to (a) a set of quality objectives (i.e., criteria) …

The Chemistry Between Us: Illuminating Complementarity Patterns In Interpersonal Role Play Assessment Via Moment-To-Moment Analyses, Christoph N. Herde, Filip Lievens

Research Collection Lee Kong Chian School Of Business

In assessment and selection, organizations often include interpersonal interactions because they provide insights into candidates’ interpersonal skills. These skills are then typically assessed via one-shot, retrospective assessor ratings. Unfortunately, the assessment of interpersonal skills at such a trait-like level fails to capture the richness of how the interaction unfolds at the behavioral exchange level within a role-play assessment. This study uses the lens of interpersonal complementarity theory to advance our understanding of interpersonal dynamics in role-play assessment and their effects on assessor ratings. Ninety-six MBA students participated in four different flash role-plays as part of diagnosing their strengths and weaknesses. …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

The Blurry Line Between Corporation And Cult: A Retrospective Autoethnographic Study, Ernst Graamans

The Qualitative Report

In popular management literature corporations are sometimes loosely compared to cults. The comparison is a severe allegation as it implies the transgression of subordinate employees’ integrity. This paper explores to what extent such comparisons with cults are warranted as well as the implications this has for the practice of corporate culture management. On grounds of the author’s unique, first-hand experience in both corporate and cultic environments a retrospective autoethnographic (RAE) approach was chosen to further explore the supposed resemblance. The comparison is structured along Lifton’s eight criteria of thought reform and reveals that although akin to cults in all aspects …

Fostering Belonging In The Workplace: What Does Commitment Look Like At Interpersonal, Team, And Organizational Levels?, Jody Condit Fagan

Libraries

Researchers describe belonging as “an essential human need” that supports people’s abilities to share, create meaning, participate, and learn with others at work (Filstad et al., 2019, p117). Sense of belonging varies by culture (Cortina et al., 2017) and belonging-related stressors have been shown to be more intense for those who identify with outgroups (Walton & Brady, 2017). Given this context and the impossibility of directly creating belonging, how can people at all levels support an inclusive commitment to fostering belonging as an organizational value? This presentation will define belonging, outline relevant actions and behaviors, and illuminate potential pitfalls.

The Experience Of Knowledge Workers In Remote Environments During The Covid-19 Pandemic, Dale F. Knapp

Doctor of Education Program Dissertations

When regional quarantine restrictions were rapidly implemented in March 2020 due to the COVID-19 pandemic, knowledge workers were forced to vacate their traditional shared office spaces and transition to remote work environments. This unprecedented mass exodus from traditional in-person physical workplaces was facilitated by existing and new software and technology that allowed workers to remain connected and working. This phenomenological study explored the lived experiences and perceptions of knowledge workers who experienced this transition to a full-time remote work environment. The study also examined how knowledge workers perceived work performance relative to their experience during the COVID-19 pandemic. Data were …

Does Relationship Conflict Reduce Novel Idea Communication Through Perceived Leader Openness? Power Distance Orientation As A Moderator, Ming-Hong Tsai

Research Collection School of Social Sciences

Purpose: This paper aims to investigate why followers have low perceptions of leader openness and thus feel reluctant to communicate novel ideas by examining leader–follower relationship conflict (i.e. interpersonal incompatibility) and a follower’s power distance orientation (i.e. an acceptance of uneven power distribution in organizations) as antecedents. Design/methodology/approach: The research administrators conducted a three-wave work behavior survey in Study 1, a laboratory experiment in Study 2, and an online experiment in Study 3. Findings: The results demonstrated that leader–follower relationship conflict reduced followers’ perceptions of leader openness. However, the negative impact of relationship conflict became non-significant when followers have high …

The Interpersonal Effects Of Emotional Expressions With Both And Single Valences On Work-Related Satisfaction: An Examination Of Emotions And Perceived Openness As Mediators, Ming-Hong Tsai

Research Collection School of Social Sciences

Work-related satisfaction has critical benefits. To predict work-related satisfaction, we investigated how a counterpart’s expressions of emotional complexity (both positive and negative emotions), positive emotions, and negative emotions influenced a perceiver’s work-related satisfaction during discussions over different work-relevant ideas. We conducted a three-wave coworker survey (N = 529) and an experiment with a confederate as a task partner (N = 378). The results consistently showed significant positive impacts of a counterpart’s emotional complexity and positive emotion expressions on a perceiver’s work-related satisfaction by enhancing the perceiver’s positive emotions and evaluation of the counterpart’s openness. Conversely, a counterpart’s negative emotion expression …

Digitally Connected, Evolutionarily Wired: An Evolutionary Mismatch Perspective On Digital Work., Mark Van Vugt, Stephen M. Colarelli, Norman P. Li

Research Collection School of Social Sciences

This paper makes the case for an evolutionary mismatch between digital work and the way human ancestors engaged in work. Psychological adaptations for producing things that early humans needed to survive and thrive, such as cognitive mechanisms for obtaining and processing food, toolmaking, and learning valuable working skills, evolved in the context of small networks of hunter–gatherers. These adaptations are central to understanding the significance of work in human evolution. Evolutionary mismatches operate when novel environments cue ancestral adaptations in ways that no longer provide adaptive benefits. We argue that digital work, although efficient and productive, is misaligned with some …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

Barriers To Mental Health Seeking Among Army Aviation Personnel: A Preliminary Report, Aric J. Raus

National Training Aircraft Symposium (NTAS)

This research explores barriers to mental health seeking, self-reported symptoms, and perspectives on self-help mental-wellness options among U.S. Army Aviation Personnel. Safe aviation operations require constant focus and mental clarity. These requirements expand when considering the implications and added stress of military operations, especially in combat scenarios. Yet, recent studies demonstrate that aviation personnel avoid seeking healthcare due to fears of losing their medical certification. This report provides preliminary results from the first known study on barriers to mental health seeking among U.S. Army aviation personnel. Utilizing an anonymous survey instrument, facilitated primarily through Social Media recruiting of current and …

A Candidate Needs Approach To Job Advertisements, Yuliya M. Cheban-Gore

Dissertations, Theses, and Capstone Projects

Organizations currently lack research-based best practice guidance on what information is most helpful for job seekers when deciding which jobs and organizations to apply to. This lack of guidance is a detriment because, typically, recruitment strategies are designed from the perspective of the organization’s needs –which is effective when the job market is organization, rather than candidate-driven. When the market is candidate-driven, it would benefit organizations to view the recruitment process through the lens of job seekers. The current studies focus on understanding one of the beginning stages of recruitment through the lens of job seekers: job advertisements. Through a …

In-Work Recovery Among Hybrid Employees: Examining The Relationships Between Stressors, Recovery Experiences, And Strains, Stefanie Larsen

Dissertations, Theses, and Capstone Projects

There has been a drastic increase in the number of hybrid employees (i.e., employees who work remotely for part of a workweek) since the COVID-19 pandemic. While previous research has highlighted some of the benefits and costs of remote work, research on hybrid work is still in its early stages. One area that remains unclear is how hybrid work relates to stressor experiences and in-work recovery from work. The present study examined how levels of specific stressors (i.e., workload, availability pressure) vary depending on whether employees work remotely or in the office, and how the variations of these stressors across …