Psychology Commons^™

A Comparison Of The Effects Of Two Individual Monetary Incentive Systems On Work Productivity: Piece-Work Pay Versus Base Pay Plus Incentives, Kirk L. Gillette

Masters Theses

This study compared the effectiveness of a piece-rate pay system in which 100% of the subject's pay was incentive-based with a base pay plus incentive system in which approximately 30% of the subject's pay was incentive-based. Two experiments were conducted. In each experiment, six subjects were exposed to both pay systems using a within-subject reversal design. Subjects participated in 6 to 9 three-hour sessions (Experiment 1) or 9 to 14 four-hour sessions (Experiment 2). Simulated bank checks with differing cash values were presented on a computer screen, and subjects entered the cash values using the computer keyboard. The dependent variable …

Organizational Development Through The Implementation Of Strategic Plans, Susan M. Eickhoff

Dissertations

Organizations today need effective and efficient total organizational change strategies in order to ensure both short- and long-term organizational health. As a result of an organization being a multi-dimensional entity, the ingredients for its change strategy must necessarily be representative of all its dimensions such as business management, information system, behavior analysis, behavioral systems analysis, total quality management and statistical process control techniques. Those ingredients of a comprehensive change strategy exist but have not been put together into a totally integrated package so far. In the present study, a fully-integrated organizational change strategy was systematically employed with the goal of …

The Effects Of Daily And Weekly Supervisor Feedback On The Performance Of University Clerical Staff, Christopher Benjamin Turla

Masters Theses

This study evaluated the effectiveness of a feedback system developed to increase the productivity and job satisfaction of clerical staff in a university unit that admitted and audited students. Weekly and daily feedback were compared. Employees self-recorded the quantity and type of tasks completed throughout the study. In feedback condition 1, the supervisor delivered feedback once a week to two employees and everyday to three employees. In feedback condition 2, feedback frequencies were switched such that employees who first received weekly feedback received daily feedback, and employees who first received daily feedback received weekly feedback. Job satisfaction was measured before …

The Effects Of Goal Setting And Supervisory Feedback On Staff Performance In A Human Service Setting, Michael D. Mack

Masters Theses

Goal setting and supervisory feedback were examined to determine their relative effects on the performance of direct care staff. The performance of five staff from a day treatment program for developmentally disabled adults was measured. The specific performance measure of interest was staff implementation rates of daily training programs with clients. The results demonstrated that adding performance feedback to goal setting had minimal impact on staff performance. Yet, goal setting alone as an initial technique was effective in improving the performance of staff. Unfortunately, the long-term effects of goal setting alone may be less desirable than these initial data indicate. …

Communicating With Graphic User Interfaces: A Comparison Of Menu Selection And Menu Bypass Techniques, Monty Lee Hammontree

Psychology Theses & Dissertations

The present study was conducted in two phases to determine design tradeoffs relating to command bar menu and bypass code-based techniques for interacting with computers. Forty eight subjects participated. In the first phase of the experiment, mouse-, chorded key-, and function key-based menu selection techniques were compared. It was found that menus were accessed much faster with spatially mapped function keys as compared to chorded key sequences or mouse inputs, and that relative to mouse inputs compatible letter keys lead to faster command selection times. Further, the function key-based technique yielded the fastest combined access and selection times, the fastest …

Determinants Of Feedback-Seeking Behaviors, Melinda J. Montgomery

Psychology Theses & Dissertations

The purpose of the present research was to evaluate the effects of the level of task difficulty, the value of the goal, and the amount of effort required to obtain feedback on the frequency of feedback-seeking behaviors (FSB). The design was a 2 (task difficulty) x 2 (goal value) x 2 (effort) x 3 (day) mixed model analysis of variance. Eighty undergraduates were randomly assigned to one of eight experimental conditions. Each participant played a computerized stock market game for three "days". Three types of referent feedback and three types of appraisal feedback were available. The results indicated that more …

An Analysis Of Urban Higher Education Ceo's Perceptions Of Critical Leadership Behaviors, Linda Ferguson Banis

Theses and Dissertations in Urban Services - Urban Education

The research question for this study asked if CEO's (Chief Executive Officers) of urban higher education institutions hold the same values and beliefs as those attributed to business and industry CEO's through the business literature. Through survey methodology, the analysis of urban higher education CEO's perceptions of critical leadership behaviors revealed very similar belief patterns. The primary discrepancies between the research group and their industry counterparts lie in the degree to which critical behaviors are espoused and in the acceptance of transformational leadership as a proactive model for effective organizational change. The responses to the open-ended portion of the questionnaire …

The Effects Of Quality Contingent Extrinsic Rewards On Intrinsic Motivation, Kimberly Ann Filler O'Connor

Masters Theses

Although many studies have shown that performance-contingent rewards increase performance quantity, few have examined whether quality contingent rewards increase quality. One objective of the present study was to determine whether quality contingent rewards would improve quality.

A second, independent objective was to determine whether extrinsic quality contingent rewards would decrease a person's intrinsic interest in and quality performance of a task following termination of those rewards. To date, no other studies have examined the effects of quality contingent rewards on intrinsic interest and quality performance.

The results indicated that quality performance-contingent rewards do improve quality. Quality contingent rewards increased quality …

The Effects Of Immediate Versus Delayed Feedback On Error Detection Accuracy In A Quality Control Simulation, Matthew A. Mason

Masters Theses

A computer simulation was developed to examine the effects of immediate versus delayed visual feedback on the accuracy of identifying specified aberrations in sample stimuli. In a self-paced computer tutorial, subjects learned to identify particular aberrations in a schematic diagram of a hard disk drive. During experimental sessions, subjects were exposed to a series of 200 samples presented four at a time sequentially on a computer screen, and were required to indicate with a computer mouse whether or not each sample drive contained an aberration. Accuracy of error detection was assessed under four experimental conditions: (1) self-paced, immediate feedback; (2) …

The Effects Of Public Posting On Job Performance With And Without Supervisory Participation, Jan Marie Miller

Masters Theses

The intervention was tested using a sequential presentation of conditions to assess the performance of clerical employees in a university admissions office. Ten workers received feedback on completion of mailroom tasks on a daily basis. Tasks included time of mail delivery and accuracy and quantity of responses to information requests. For mail delivery, two intervention elements were applied. First, group performance data were posted publicly. Second, verbal feedback from a supervisor was added to public posting. Improvement in time of mail delivery was observed when public posting was implemented; however, no reliable improvements were observed when supervisor feedback was added. …

Improving The Performance Of Corporate Instructional Designers, Karolyn A. Smalley

Masters Theses

The purpose of this study was to determine to what extent the job aid developed by Brethower (1968) controlled instructional designers’ behavior so that they effectively and efficiently produced performance-based learning programs. This study consisted of developing and testing two iterations of the Analysis-Design Instructional Guide (job aid). Instructional designers who used either version of the job aid were able to meet a higher percentage of general criteria for performance-based learning programs than designers who did not. In addition, they took less time to develop programs than industry norms suggest. Even though the behavior of the designers was not completely …

Computer Use In The Scientific Office, Douglas L. Miller

Psychology Theses & Dissertations

Over the past two decades computers in research and development organizations have become a complex and integral part of the work process. Yet to date only a handful of systematic investigations have addressed issues involving scientists' or other professionals' use of computers, and very little is known about factors influencing use (Bikson and Gutek, 1983; Blacker and Brown, 1986; Collopy, 1988; Gasser, 1986; Helander, 1985; Nickolson, 1985; Pope, 1985). As a result, this research was designed to address four objectives. The first was to develop and evaluate a descriptive model of variables influencing scientists' computer use. The second objective was …

A Comparative Analysis Of Nurse Leaders' Degree Of Transformational Leadership And Staff Nurse Job Satisfaction, Kathie Sawyer Weatherly

Nursing Theses & Dissertations

The intensified pressure for change in nursing organizations has presented nurse leaders with opportunities to transform bureaucratic settings into professional practice environments. Transformational leadership has been identified as supporting the changing values of staff nurses and promoting job satisfaction. The purpose of this study was to explore nurse leaders' degree of transformational leadership and the relationship between transformational leadership and staff nurse job satisfaction. Quantitative analysis, using an independent t-test, indicated a significant difference between nurse leaders' and staff nurses' perception of the nurse leaders' degree of transformational leadership. Pearson correlation analysis indicated a significant relationship between transformational leadership and …

Operator Strategies Under Varying Conditions Of Workload, Ruth Justine Arnegard

Psychology Theses & Dissertations

The present study attempted to operationally define and measure strategic behavior in a complex multiple task environment. The Multi-Attribute Task battery was developed to simulate various aspects of flight and consisted of an auditory communication task, monitoring tasks, a tracking task, a resource management task which allowed a wide range of responding patterns, and a scheduling window which allowed operators to predict changes in workload. This battery was validated for its sensitivity to strategic behavior and baseline measures for each individual task were collected.

Twenty-four undergraduate and graduate students then performed the battery for four 64-minute sessions which took place …

Effect Of Work Experience On Graduate Students' Anxiety For Future Work, Gila A. Azar

Theses Digitization Project

Part-time vs. full-time students -- Age range of 23 to 51 years -- Business and social work majors -- Self-efficacy -- Work apprehension.

The Effects Of Training And Feedback Format On Reactions To In-Basket Feedback And On In-Basket Performance, Michael G. Fedorko

Psychology Theses & Dissertations

The purpose of this research was to investigate the effects of training and feedback format on reactions to in-basket feedback and on in-basket performance. Performance was evaluated with a 2 (Training) x 3 (Feedback) x 2 (In-Basket) x 5 (Dimension) repeated measures factorial design. Reactions were evaluated with a 2 (Training) x 3 (Feedback) x 2 (Questionnaire) repeated measures factorial design. The Training factor was comprised of frame-of-reference training (designed to prepare the recipient to receive the feedback) and a control condition (a lecture on Mintzberg's managerial role classification system). The Feedback factor was comprised of written feedback, oral feedback, …

The Effects Of Job Characteristics And Task Decomposition On The Estimation Of The Dollar-Value Of Performance, Robert P. Delprino

Psychology Theses & Dissertations

The purpose of this research was to investigate the influence of job characteristics and structuring aids on the accuracy and acceptance of managers' estimates of the standard deviation of job performance in dollars (i.e., SD_y). The job characteristics consisted of critical incidents of work behaviors and existing performance appraisal dimensions. The structuring aids consisted of full algorithm and partial algorithm procedures. In addition, a global estimation procedure was included in the design and served as a control condition. Participants were 96 nursing managers. Through the use of questionnaires, the managers provided dollar-value estimates of the value of low, …