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Full-Text Articles in Psychology
Fostering Belonging In The Workplace: What Does Commitment Look Like At Interpersonal, Team, And Organizational Levels?, Jody Condit Fagan
Fostering Belonging In The Workplace: What Does Commitment Look Like At Interpersonal, Team, And Organizational Levels?, Jody Condit Fagan
Libraries
Researchers describe belonging as “an essential human need” that supports people’s abilities to share, create meaning, participate, and learn with others at work (Filstad et al., 2019, p117). Sense of belonging varies by culture (Cortina et al., 2017) and belonging-related stressors have been shown to be more intense for those who identify with outgroups (Walton & Brady, 2017). Given this context and the impossibility of directly creating belonging, how can people at all levels support an inclusive commitment to fostering belonging as an organizational value? This presentation will define belonging, outline relevant actions and behaviors, and illuminate potential pitfalls.
Supervision In A Virtual Workplace, Cynthia Parry
Supervision In A Virtual Workplace, Cynthia Parry
QIC-Takes
Some agencies have increased their use of telework due to office closures, a desire to decrease their carbon footprint, or because of the pandemic. This can add stress on supervisors as they have to manage staff virtually. Remote supervision requires changes in communication (both styles and tools) which can result in staff feeling micromanaged or neglected. Navigating these and other issues have been difficult for many child welfare agencies. The QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. Most supervisors were unprepared for managing a virtual workforce and are …
Workplace Incivility, Megan Paul
Workplace Incivility, Megan Paul
Umbrella Summaries
What is workplace incivility? Workplace incivility refers to “low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect. Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others” (Anderson & Pearson, 1999, p. 457). Though there is some conceptual and empirical overlap between incivility and ostracism, bullying, and abusive supervision, incivility is considered distinct (Yao et al., 2021). Incivility has been examined from the perspective of both the victim and the instigator, exploring factors related to being the target of incivility and factors related to engaging in uncivil …
Workplace Ostracism, Megan Paul
Workplace Ostracism, Megan Paul
Umbrella Summaries
What is workplace ostracism? Workplace ostracism is “the extent to which an individual perceives that he or she is ignored or excluded by others at work” (Ferris et al., 2008, p. 1348). The most popular measure is the 10item Workplace Ostracism Scale (Ferris et al., 2008). Example items include “others avoided you at work,” “others refused to talk to you at work,” and “others at work shut you out of the conversation.” Why is workplace ostracism important? Ostracism in the workplace is important because it is associated with an array of job attitudes, stress indicators, and behaviors. Specifically, ostracism is …
Abusive Supervision, Megan Paul
Abusive Supervision, Megan Paul
Umbrella Summaries
What is abusive supervision? Abusive supervision refers to “subordinates' perceptions of the extent to which supervisors engage in the sustained display of hostile verbal and nonverbal behaviors, excluding physical contact” (Tepper, 2000, p. 178). Abusive supervision is most commonly measured using 15 items that describe abusive behaviors, and subordinates rate the frequency with which the supervisor engages in each behavior. Examples include “Ridicules me,” “Puts me down in front of others,” “Blames me to save himself/herself embarrassment,” and “Breaks promises he/she makes” (Tepper, 2000). Thus, subordinates do not judge whether they feel abused or consider their supervisors’ behavior abusive; they …
Generations In The Workplace, Stephanie Weddington
Generations In The Workplace, Stephanie Weddington
Umbrella Summaries
What is a generation? A generation is defined as “a group of individuals, who are roughly the same age, and who experience and are influenced by the same set of significant historical events during key developmental periods in their lives, typically late childhood, adolescence, and early adulthood. Further, these differences are not attributable solely to an individual’s age but rather to the common influence of shared experiences on the cohort” (Costanza et al., 2012, p. 377). There is general agreement on the labeling of generations (i.e., Silent, Baby Boomer, Generation X, Millennial, Generation Z); however, the date ranges used to …
Gratitude, Stephanie Weddington, Megan Paul
Gratitude, Stephanie Weddington, Megan Paul
Umbrella Summaries
What is gratitude? There are three ways of thinking about gratitude—as a state, a trait, or a tendency that can be improved through practice. A person can experience a brief state of gratitude in response to a specific event or another person’s kind actions (Emmons & McCullough, 2003). Gratitude is also considered a more enduring personality trait, disposition, or life orientation in which an individual has a general propensity to feel grateful for, notice, and appreciate the positives in day-to-day life (McCullough et al., 2002; Wood et al., 2010). Finally, individuals can enhance their tendency to feel grateful over time …
Sleep, Megan Paul
Sleep, Megan Paul
Umbrella Summaries
What is sleep? In the context of the workplace, investigations into sleep tend to focus on two main aspects: sleep quantity and sleep quality. Though sleep is occasionally measured using objective measures that assess physiological indicators, subjective self-report measures are most often used (Litwiller et al., 2017). There are dozens of measures for assessing sleep quality or quantity, some of which are single items and others that include multiple items. A more commonly used multidimensional measure is the 19-item Pittsburgh Sleep Quality Index, which assesses factors like sleep duration, sleep disturbance, and sleep efficiency, among others (Buysse et al., 1989). …
Public Service Motivation, Megan Paul
Public Service Motivation, Megan Paul
Umbrella Summaries
What is public service motivation? Public service motivation (PSM) is defined as “an individual’s predisposition to respond to motives grounded primarily or uniquely in public institutions” (Perry & Wise, 1990). In other words, it is about a person’s desire or interest to serve the public, often in the public sector, but also in the private, non-profit sector. It was developed in response to calls to revive interest in working in government, to restore the country’s faith in public institutions (Perry & Wise, 1990). The goal of the research was to explore whether people had such values and interests and, if …
Union Commitment And Participation, Tara Myers, Megan Paul
Union Commitment And Participation, Tara Myers, Megan Paul
Umbrella Summaries
What are union commitment and participation? Union commitment refers to the extent to which employees are dedicated to their union (Cooper-Hakim & Viswesvaran, 2005; Gordon, Philpot, Burt, Thompson, & Spiller, 1980). Union participation is active involvement in the union such as attending meetings, serving on committees, holding office, campaigning, voting, assisting with contracts and negotiations, managing union funds, and filing grievances (Anderson, 1979). Many researchers consider union participation as part of union commitment (e.g., Gordon et al., 1980). Others have speculated that union participation is a consequence of union commitment (e.g., Parks, Gallagher, & Fullagar, 1995). Additional ways to conceptualize …
Emotional Intelligence Training, Megan Paul
Emotional Intelligence Training, Megan Paul
Umbrella Summaries
What is emotional intelligence training? Emotional intelligence (EI) refers to abilities or tendencies related to recognizing, understanding, and managing emotions. Because of its connections to important work outcomes such as job satisfaction, organizational commitment, job performance, and turnover intentions (e.g., Joseph, Jin, Newman, & O’Boyle, 2015; Miao, Humphrey, & Qian, 2016), there has been great interest in developing EI via coaching and training, even though it has not traditionally been regarded as something that is amenable to change through training. EI is conceptualized, and measured, in three different ways (Ashkanasy & Daus, 2005). When it was first conceived, EI was …
Emotional Labor, Tara Myers, Megan Paul
Emotional Labor, Tara Myers, Megan Paul
Umbrella Summaries
What is emotional labor? Emotional labor is “the management of feelings to create a publicly observable facial and bodily display” as necessary at work (Hochschild, 2012, p. 50). Thus, people engage in emotional labor when they ensure their facial expressions and body language match what is expected for the job (Grandey, 2000). Clear display rules (e.g., always smile, show empathy, stay neutral, seem stern) are most typically seen within service industries (e.g., customer service, protective services, law enforcement). People accomplish this adherence to display rules through surface acting—managing the expression of emotions—or through deep acting—managing the experience of emotions (Hochschild, …
Thriving, Megan Paul
Thriving, Megan Paul
Umbrella Summaries
What is thriving? Thriving is defined as “a positive psychological state in which individuals experience both a sense of vitality and a sense of learning at work” (Spreitzer, Sutcliffe, Dutton, Sonenshein, & Grant, 2005, p. 538). Vitality refers to feeling energized, and learning is about experiencing personal growth and development (Spreitzer et al., 2005). The most popular measure of thriving includes ten items, with instructions to think about the questions in relation to work (Porath, Spreitzer, Gibson, & Garnett, 2012). Examples of vitality items include, “I have energy and spirit” and “I feel alive and vital,” and examples of learning …
Applicant Reactions To Organizations That Allow Religious Expression: The Role Of Interviewer And Organizational Characteristics, David A. Beane
Applicant Reactions To Organizations That Allow Religious Expression: The Role Of Interviewer And Organizational Characteristics, David A. Beane
FIU Electronic Theses and Dissertations
In the 21st century we desire to express who we are across all domains – including the workplace. This is due, in part, to the fact that we spend more time at work than we ever have. Part of this awakening has included expressing our religion. However, while people desire to express their religion they simultaneously do not want to be impinged upon by other’s religious expression - as numerous legal cases demonstrate (Malone, Hartman, & Payne, 1998). This contrast is the basis for an ever-burgeoning conflict in the workplace for which HR managers have no legal or philosophical framework …
Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul
Workplace Supports For Lgbt Employees, Toby Burnham, Megan Paul
Umbrella Summaries
What are workplace supports for LGBT employees? Workplace supports for LGBT employees are organizational policies and practices that are thought to improve the work experiences of LGBT employees and foster diversity within an organization. Although there isn’t one set of specific workplace supports for LGBT employees, one way of summarizing the contextual supports in the workplace is to categorize them as (a) formal LGBT-supportive policies and practices, (b) LGBT-supportive climates, and (c) supportive workplace relationships (Webster, Adams, Maranto, Sawyer, & Thoroughgood, 2017). Formal policies and practices that are supportive of LGBT employees include things like same-sex benefits coverage, LGBT resource …
Diversity Training, Megan Paul
Diversity Training, Megan Paul
Umbrella Summaries
What is diversity training? Diversity training refers to a “distinct set of instructional programs aimed at facilitating positive intergroup interactions, reducing prejudice and discrimination, and enhancing the skills, knowledge, and motivation of participants to interact with diverse others” (Bezrukova, Spell, Perry, & Jehn, 2016, p. 1228). In the absence of a standard approach, there has been significant variation in the design and context of diversity training. The following characteristics have been identified as differing across trainings reported in the research literature (Bezrukova et al., 2016): ► Content Focus: Group-specific training focuses on learning about one or more specific groups (e.g., …
Organizational Dissent: The Implications Of Race And Dissent Outcomes, Siera N. Bramschreiber
Organizational Dissent: The Implications Of Race And Dissent Outcomes, Siera N. Bramschreiber
Masters Theses & Specialist Projects
Dissent, the public expression of a minority perspective, is valuable to organizations due to its connections with improving decision-making processes within teams. The current study sought to integrate what is known about diversity in thought and diversity in people and how this influences the dissent process. Specifically, I examined if positive perceptions of dissenters (i.e., worthy of respect or courageous) differ based on the race of the dissenter. Second, I examined if stories of successful articulated dissent influence subsequent willingness to dissent. In developing a scenario to manipulate dissent outcomes ranging from negative outcomes (i.e., hostility) to positive outcomes (i.e., …
Mindfulness, Megan Paul
Mindfulness, Megan Paul
Umbrella Summaries
What is mindfulness? Mindfulness is described as “paying attention in a particular way: on purpose, in the present moment, and nonjudgmentally” (Kabat-Zinn, 1994, p. 22). Instead of being on autopilot and reacting in reflexive and mindless ways, perhaps with a focus on the past or the future, it is about being fully aware of and present in the moments of our lives. The nonjudgmental aspect is about not leaping to “likes and dislikes, opinions and prejudices, projections and expectations” (Kabat-Zinn, 1994, p. 23) and instead observing without evaluating. Mindfulness is considered both a trait and a state. Trait mindfulness refers …
Psychological Safety, Rebecca Orsi, Megan Paul
Psychological Safety, Rebecca Orsi, Megan Paul
Umbrella Summaries
What is psychological safety? Psychological safety is the belief that one’s workplace is safe for interpersonal risk taking (Edmondson, 1999; Kahn, 1990). It has been suggested that psychological safety is a condition necessary for people to feel attached to and engaged in their work, when people feel they can reveal themselves without fear of negative consequences to status or career (Kahn, 1990). Psychological safety is not only an individual perception; it can also be a group-level shared belief that a team or work group is safe for interpersonal risk taking (Edmondson, 1999). The most popular way to measure psychological safety …
Humor, Megan Paul
Humor, Megan Paul
Umbrella Summaries
What is humor? There are numerous definitions of humor in the research literature, with significant variety among them. A relatively simple definition of humor is something that is said or done to elicit levity or laughter (Dubinsky, Yammarino, & Jolson, 1995). Examples of the more complex aspects of other definitions of humor include expression, recognition, or appreciation of it; the purpose, nature, or target of it; and attitudes toward it. One way of summarizing some of the different perspectives is to define humor as being either (a) positive or negative and (b) directed inward or outward (Martin, Puhlik-Doris, Larsen, Gray, …
Mindfulness Arrives At Work: Deepening Our Understanding Of Mindfulness In Organizations, Jochen Reb, Tammy Allen, Timothy J. Vogus
Mindfulness Arrives At Work: Deepening Our Understanding Of Mindfulness In Organizations, Jochen Reb, Tammy Allen, Timothy J. Vogus
Research Collection Lee Kong Chian School Of Business
Mindfulness has become an increasingly popular practice and in parallel scholarly research has grown considerably. However, the study of mindfulness at work remains limited and motivates this special issue on “Mindfulness at Work: Pushing Theoretical and Empirical Boundaries.” In this introduction to the special issue we offer a brief initial grounding in the literature on mindfulness at work and in organizations. We then turn attention to how the six articles in this special issue advance this nascent field. We use both as a point of departure for considering the benefits and limits of mindfulness in organizations as well as the …
Building A Culture Of Workplace Wellness: Perspectives From Philippine Organizations, Ma. Regina Hechanova, Jaimee Felice Caringal-Go
Building A Culture Of Workplace Wellness: Perspectives From Philippine Organizations, Ma. Regina Hechanova, Jaimee Felice Caringal-Go
Psychology Department Faculty Publications
This study explored approaches to building a culture of wellness in the workplace from a developing country perspective. Focus group discussions with HR practitioners and health professionals in the Philippines were conducted. Deductive thematic analysis was used to organize the data. Results showed that organizations use a variety of strategies in building workplace wellness, which could be classified using the CREATE framework – Communicate, Role model, Engage employees, Align systems, structures and policies, Train, Evaluate and reinforce. The identified strategies and CREATE framework can be utilized as a guide for organizations planning to implement workplace wellness initiatives in a holistic …
Occupational Burnout And The Causes, Predisposing Factors, Consequences, And Prevention Strategies, Kelsey D. Howard
Occupational Burnout And The Causes, Predisposing Factors, Consequences, And Prevention Strategies, Kelsey D. Howard
A with Honors Projects
Occupational burnout is a common dilemma for employees working in long term careers. It is characterized by exhaustion, cynicism, and lowered efficiency, and it progresses through three stages. Burnout is caused by the increase of demands and the loss of resources. Sleep impairment is also significantly associated with burnout, and also has been shown to hinder the recovery. Lack of balance between work and personal life, as well as perception of stressful events can lead to developing feelings of burnout. External regulation has been associated with a person being more susceptible to develop burnout. Other personal characteristics, such as inability …
Evaluating An Organization's Response To Vicarious Trauma In Staff And Multidisciplinary Team Members, Molly O'Neil
Evaluating An Organization's Response To Vicarious Trauma In Staff And Multidisciplinary Team Members, Molly O'Neil
Antioch University Full-Text Dissertations & Theses
Program evaluation method was utilized to examine the relationship between vicarious rauma (VT) and organizational policies and practices. VT and secondary traumatic stress (STS) refer to the impact of hearing explicit accounts of people being directly traumatized. Indirect exposure to a traumatic events can cause traumatic stress and changes in the person's way of experiencing the self and the world. The focus of this evaluation was developed collaboratively with the Clinical Director of Monarch Children's Justice and Advocacy Center (MCJAC), the site of the program evaluation. The question of study was How effectively is MCJAC addressing vicarious trauma in staff, …
Construct Validity Analysis Of The Organizational Cohesion Scale, Kristen Ruga
Construct Validity Analysis Of The Organizational Cohesion Scale, Kristen Ruga
Masters Theses & Specialist Projects
Organizational cohesion is a multifaceted construct that has been defined and assessed in a multitude of ways. For the purpose of this study, the researcher has defined organizational cohesion as the extent to which employees within an organization feel a sense of unity with one another. Practitioners are often faced with uncertainty regarding the necessary assessment materials when trying to evaluate organizational cohesion. An easily accessible and valid scale had yet to be created to measure organizational cohesion. The Organizational Cohesion Scale (OCS) is an eight-item assessment of an employee’s perception of the cohesion they have experienced with their peers …
Life In The Uncanny Valley: Workplace Issues For Knowledge Workers On The Autism Spectrum, Christina H. Rebholz
Life In The Uncanny Valley: Workplace Issues For Knowledge Workers On The Autism Spectrum, Christina H. Rebholz
Antioch University Full-Text Dissertations & Theses
Many journal articles about autism spectrum disorders have been published. The definition of “high-functioning autism” used in these papers may need to be reconsidered, as a segment of the population may be more skilled than has been historically thought. A percentage of people on the autism spectrum work in a high-paying professional capacity, in industries such as computer technology and health care. Their intellectual capacities allow them to successfully perform the portions of their jobs that require deep technical knowledge. However, they struggle with the cognitive and social issues associated with the autism spectrum, such as: concrete thinking; literal information …
Downsized Survivors: Areas Of Loss And Work Behaviors, Cyndi J. Schaeffer
Downsized Survivors: Areas Of Loss And Work Behaviors, Cyndi J. Schaeffer
Antioch University Full-Text Dissertations & Theses
This research design used factor analysis to develop subscales related to areas of loss, and subscales related to work behaviors of survivors following a downsizing. Five loss subscales were revealed as a result of factor analysis. They were loss of sense of justice and supervisory support; loss of security and support; loss of positive outlook; loss of territory; and loss of control and identity. There were two work behavior components identified through factor analysis. They were lack of productivity and sabotage; and intention for flight. The loss components, sense of justice and supervisory support; security and competence; and territory, were …
Reading Your Counterpart: The Benefit Of Emotion Recognition Accuracy For Effectiveness In Negotiation, Hillary Anger Elferbein, Maw Der Foo, Judith White, Hwee Hoon Tan, Voon Chuan Aik
Reading Your Counterpart: The Benefit Of Emotion Recognition Accuracy For Effectiveness In Negotiation, Hillary Anger Elferbein, Maw Der Foo, Judith White, Hwee Hoon Tan, Voon Chuan Aik
Research Collection Lee Kong Chian School Of Business
Using meta-analysis, we find a consistent positive correlation between emotion recognition accuracy (ERA) and goal-oriented performance. However, this existing research relies primarily on subjective perceptions of performance. The current study tested the impact of ERA on objective performance in a mixed-motive buyer-seller negotiation exercise. Greater recognition of posed facial expressions predicted better objective outcomes for participants from Singapore playing the role of seller, both in terms of creating value and claiming a greater share for themselves. The present study is distinct from past research on the effects of individual differences on negotiation outcomes in that it uses a performance-based test …
Inclusive Leadership And Employee Involvement In Creative Tasks In The Workplace: The Mediating Role Of Psychological Safety, Abraham Carmeli, Roni Reiter-Palmon, Enbal Ziv
Inclusive Leadership And Employee Involvement In Creative Tasks In The Workplace: The Mediating Role Of Psychological Safety, Abraham Carmeli, Roni Reiter-Palmon, Enbal Ziv
Psychology Faculty Publications
This study examines how inclusive leadership (manifested by openness, accessibility, and availability of a leader) fosters employee creativity in the workplace. Using a sample of 150 employees, we investigated the relationship between inclusive leadership (measured at Time 1), psychological safety, and employee involvement in creative work tasks (measured at Time 2). The results of structural equation modeling (SEM) analysis indicate that inclusive leadership is positively related to psychological safety, which, in turn, engenders employee involvement in creative work.