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Industrial and Organizational Psychology

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2011

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Articles 1 - 30 of 39

Full-Text Articles in Psychology

Dealing With The Threats Inherent In Unproctored Internet Testing Of Cognitive Ability: Results From A Large-Scale Operational Test Program, Filip Lievens, Eugene Burke Dec 2011

Dealing With The Threats Inherent In Unproctored Internet Testing Of Cognitive Ability: Results From A Large-Scale Operational Test Program, Filip Lievens, Eugene Burke

Research Collection Lee Kong Chian School Of Business

There is little information available about operational systems of unproctored Internet testing (UIT) of cognitive ability and how they deal with the threats inherent in UIT. This descriptive study provides a much-needed empirical examination of a large-scale operational UIT system of cognitive ability that implemented test design and verification testing for increasing test security and honest responding. Test security evaluations showed item exposure and test overlap rates were acceptable. Aberrant score evaluations revealed that negative score change (higher unproctored scores than proctored ones) was negligible. Implications for UIT research are discussed.


Getting Started In Evaluation Consulting: Questions To Ask And Answer Along The Way, Judah J. Viola, Nov 2011

Getting Started In Evaluation Consulting: Questions To Ask And Answer Along The Way, Judah J. Viola,

Faculty Publications

This PowerPoint presentation includes a four phase approach to considering the main questions you'll need to ask and answer before taking the leap needed to begin working as an independent evaluation consultant.


Should You Hire Blazinweedclown@Mail.Com?, Evan Blackhurst, Pamela Congemi, Jolene Meyer, Daniel Sachau Oct 2011

Should You Hire Blazinweedclown@Mail.Com?, Evan Blackhurst, Pamela Congemi, Jolene Meyer, Daniel Sachau

Psychology Department Publications

When a person applies for a job online, one of the first things a recruiter learns about the applicant is the applicant’s e-mail address. So what might a recruiter think about an applicant who refers to himself as DemonSeed420@ mail.com or FluffyBunny@mail.com? That is, would job applicants with unprofessional e-mail addresses behave less professionally than applicants with more appropriate addresses? Will CrzyBioch@mail.com be as unstable as she claims to be? Should an employer take a chance on LittleBabyLazy@mail.com? Managers often make snap judgments about job candidates (Howard & Ferris, 1996) and do so using whatever information is available to them …


Does Sacrificial Leadership Have To Hurt? The Realities Of Putting Others First, Rob Mckenna, Terran Brown Oct 2011

Does Sacrificial Leadership Have To Hurt? The Realities Of Putting Others First, Rob Mckenna, Terran Brown

SPU Works

Sacrificial leadership has generally been associated with positive outcomes for organizations and employees. While it is often desired by organizations, we suggest that current organizational systems often fail to promote sacrificial behaviors. We present a new perspective sacrificial leadership that includes character-based elements such as humility, a willingness to calculate the cost of leading and the courage to be irrelevant in the presence of systems that pressure leaders to behave otherwise. We discuss how these elements are often not encouraged in current selection, employee development, and succession planning processes.


Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Participant Handbook, Asc-Nyu Children's Trauma Institute Sep 2011

Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Participant Handbook, Asc-Nyu Children's Trauma Institute

Other QIC-WD Products

Child welfare staff are first responders; just like police officer and fire fighters, they are asked to respond to emergency situations with very little information, and by doing so often put themselves at risk. In addition to the very real physical risks involved with responding to a report of suspected child abuse or neglect, there are equally real psychological risks involved with taking care of children and families that have experienced abuse, neglect, family and community violence, and other traumas. Unlike police officers and fire fighters, however, child welfare staff get very little public recognition for the hard work they …


Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Facilitator Manual, Acs-Nyu Children's Trauma Institute Sep 2011

Addressing Work-Related Traumatic Stress Nebraska - Resilience Alliance Facilitator Manual, Acs-Nyu Children's Trauma Institute

Other QIC-WD Products

Child welfare staff are first responders; just like police officer and fire fighters, they are asked to respond to emergency situations with very little information, and by doing so often put themselves at risk. In addition to the very real physical risks involved with responding to a report of suspected child abuse or neglect, there are equally real psychological risks involved with taking care of children and families that have experienced abuse, neglect, family and community violence, and other traumas. Unlike police officers and fire fighters, however, child welfare staff get very little public recognition for the hard work they …


The Validity And Incremental Validity Of Knowledge Tests, Low-Fidelity Simulations, And High-Fidelity Simulations For Predicting Job Performance In Advanced-Level High-Stakes Selection, Filip Lievens, Fiona Patterson Sep 2011

The Validity And Incremental Validity Of Knowledge Tests, Low-Fidelity Simulations, And High-Fidelity Simulations For Predicting Job Performance In Advanced-Level High-Stakes Selection, Filip Lievens, Fiona Patterson

Research Collection Lee Kong Chian School Of Business

In high-stakes selection among candidates with considerable domain-specific knowledge and experience, investigations of whether high-fidelity simulations (assessment centers; ACs) have incremental validity over low-fidelity simulations (situational judgment tests; SJTs) are lacking. Therefore, this article integrates research on the validity of knowledge tests, low-fidelity simulations, and high-fidelity simulations in advanced-level high-stakes settings. A model and hypotheses of how these 3 predictors work in combination to predict job performance were developed. In a sample of 196 applicants, all 3 predictors were significantly related to job performance. Both the SJT and the AC had incremental validity over the knowledge test. Moreover, the AC …


Designing Pareto-Optimal Selection Systems: Formalizing The Decisions Required For Selection System Development, Wilfried De Corte, Paul R. Sackett, Filip Lievens Sep 2011

Designing Pareto-Optimal Selection Systems: Formalizing The Decisions Required For Selection System Development, Wilfried De Corte, Paul R. Sackett, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The article presents an analytic method for designing Pareto-optimal selection systems where the applicants belong to a mixture of candidate populations. The method is useful in both applied and research settings. In an applied context, the present method is the first to assist the selection practitioner when deciding on 6 major selection design issues: (1) the predictor subset, (2) the selection rule, (3) the selection staging, (4) the predictor sequencing, (5) the predictor weighting, and (6) the stage retention decision issue. From a research perspective, the method offers a unique opportunity for studying the impact and relative importance of different …


To Succeed In Life And Business, Adapt And Fail Productively, Singapore Management University Aug 2011

To Succeed In Life And Business, Adapt And Fail Productively, Singapore Management University

Perspectives@SMU

Most people don't make very much of their bread toasters. These small but hardy metal boxes often come at low prices (from $7) and are not terribly difficult to operate. All in all, this is not the best example of a sophisticated, complicated or inventive home appliance.


Exploring The Developmental Potential Of Leader-Follower Interactions: A Constructive-Developmental Approach, Sorin Valcea, Maria R. Hamdani, M. R. Buckley, Milorad M. Novicevic Aug 2011

Exploring The Developmental Potential Of Leader-Follower Interactions: A Constructive-Developmental Approach, Sorin Valcea, Maria R. Hamdani, M. R. Buckley, Milorad M. Novicevic

Business Faculty Publications

Researchers in leadership have long recognized the important role of leaders in developing the competencies of followers.More recently, however, scholars have begun to emphasize the pivotal role of followers in the development of leaders.We use constructive developmental theory (e.g., Kegan, 1982; Loevinger & Blasi, 1976) to suggest that both leaders and followers influence the development of the meaningmaking systems of their counterparts in leader–follower dyads. We argue that a combination of challenge – in the formof delegation, participation, and feedback – and support – in the form of positive leader–follower relationships – works to promote the development ofmore complex meaningmaking …


Psychological Net Worth: Finding The Balance Between Psychological Capital And Psychological Debt, Michele L. Millard Jul 2011

Psychological Net Worth: Finding The Balance Between Psychological Capital And Psychological Debt, Michele L. Millard

Department of Agricultural Leadership, Education and Communication: Dissertations, Theses, and Student Scholarship

This multi-level study examined a proposed framework of psychological net worth that builds on the current psychological capital conceptualization of positive psychological assets provided to an organization by articulating the construct of psychological debt or those psychological liabilities in an organization. By describing psychological debt as a collection of negative attributes that occur at the individual level for individuals that hamper productivity, morale, and effectiveness in organizations, this framework of psychological net worth proposes the need to create a psychological balance sheet of psychological capital and debt. Psychological debt is described using the dimension of emotional labor, job insecurity, job …


Mixture Latent Markov Modeling: Identifying And Predicting Unobserved Heterogeneity In Longitudinal Qualitative Status Change, Mo Wang, David Chan Jul 2011

Mixture Latent Markov Modeling: Identifying And Predicting Unobserved Heterogeneity In Longitudinal Qualitative Status Change, Mo Wang, David Chan

Research Collection School of Social Sciences

There are many areas of organizational research where we may be concerned with subgroup differences in status change profiles. The purpose of this article is to illustrate, using a real data set on retirees' postretirement employment statuses (PES), how mixture latent Markov modeling may be applied to substantive research in organizational settings to identify population subgroups with varying status change profiles and examine their correlates, by modeling unobserved heterogeneity in longitudinal qualitative changes. Steps in the modeling process are highlighted and limitations, cautions, recommendations, and extensions of the technique are discussed.


A Macro Perspective To Micro Issues, Devasheesh P. Bhave, Stephane Brutus Jun 2011

A Macro Perspective To Micro Issues, Devasheesh P. Bhave, Stephane Brutus

Research Collection Lee Kong Chian School Of Business

Comments on an article by Elaine D. Pulakos and Ryan S. O'Leary. The authors argue that bringing the focus on the relationship between the manager and the employee will mend performance management. We concur with the broad assessment that an excessive focus on technical improvements in performance management systems is misplaced and that implementation issues plague performance management. But we believe that poor implementation is an operational challenge not because of the practice itself but rather on account of misalignment. They also allude to a consideration of alignment. They also glosses over the issue of internal alignment or the fact …


The Use Of Role-Player Prompts In Assessment Center Exercises, Eveline Schollaert, Filip Lievens Jun 2011

The Use Of Role-Player Prompts In Assessment Center Exercises, Eveline Schollaert, Filip Lievens

Research Collection Lee Kong Chian School Of Business

So far, a substantial amount of assessment center (AC) studies have aimed to improve the quality of the AC method by focusing on the assessors. However, systematic studies about the role-player in AC exercises are nonexistent. This is surprising as the role-player might serve as a key figure for consistently evoking job-relevant behavior across candidates. Therefore, this study focused on the 'role' of role-players in ACs. We examined the effects of instructing role-players to use prompts among 233 candidates. Results suggest that role-players are able to use prompts and that their negative impact on candidates' reactions is negligible. In addition, …


Gender Differences In Perceived Costs And Benefits Of Workplace Mistreatment, Lindsey Greco May 2011

Gender Differences In Perceived Costs And Benefits Of Workplace Mistreatment, Lindsey Greco

Masters Theses & Specialist Projects

Workplace mistreatment, in the form of both incivility and aggression, can have a major impact on personal and organizational outcomes. The purpose of this study was to examine the mental judgments that individuals make before engaging in either uncivil or aggressive behavior. Data was analyzed in terms of both the potential costs and the potential benefits that an instigator could expect from engaging in such behavior, with specific emphasis on gender differences in cost/benefit expectations. There were no significant gender differences in either the perceived costs or the perceived benefits of engaging in incivility. The hypothesis that individuals with a …


Minor Incidents With Major Impacts: The Effects Of Bottom-Up Incivility On Supervisor Targets, Abby Meador May 2011

Minor Incidents With Major Impacts: The Effects Of Bottom-Up Incivility On Supervisor Targets, Abby Meador

Masters Theses & Specialist Projects

Incivility within organizations is a rampant problem with dire consequences,including adverse effects on both job satisfaction and psychological states. This study was conducted to address the gap in the current literature that looks at incivility within organizations. To date, no studies have assessed the impact of bottom-up incivility (i.e., incivility that is directed from subordinates to supervisors) on supervisor targets. Thus, this study investigated the impact of bottom-up forms of incivility of supervisors’ mental and physical states, as well as their levels of job satisfaction. However, due to small sample sizes, the current research was expanded to address the effects …


Situational Assessment On Leadership - Student Assessment (Salsa©): An Evaluation Of The Convergent Validity With Multi-Source Feedback In Division I Intercollegiate Athletics, David Normansell May 2011

Situational Assessment On Leadership - Student Assessment (Salsa©): An Evaluation Of The Convergent Validity With Multi-Source Feedback In Division I Intercollegiate Athletics, David Normansell

Masters Theses & Specialist Projects

The current study assessed the convergent validity of the Situational Assessment of Leadership – Student Assessment (SALSA©) and multi-source ratings in Division I intercollegiate athletic teams. Identified student-athlete team leaders were asked to complete the SALSA©, which assesses eight dimensions of leadership. By assessing the relationship between SALSA© scores and multi-source ratings (i.e., self, teammate, and coach), of the same eight leadership dimensions, a unique multi-dimensional perspective of leadership is revealed. Results indicated a significant positive relationship between overall SALSA© scores and overall self and coach performance ratings. Overall SALSA© scores also were significantly correlated with Overall Leadership Effectiveness peer-ratings. …


Self-Monitoring Personality At Work Revisited: A Comparative Meta-Analysis, Michael P. Wilmot May 2011

Self-Monitoring Personality At Work Revisited: A Comparative Meta-Analysis, Michael P. Wilmot

Department of Agricultural Leadership, Education and Communication: Dissertations, Theses, and Student Scholarship

The validity of self-monitoring personality in work and organizational settings was reexamined. Comparative meta-analyses using both random-effects and fixed-effects models were conducted (349 total samples; N = 75,811) to test the relationship between self-monitoring personality and work-related and demographic correlates, as well as the reliability of the self-monitoring measures. Contributions were made to the literatures of self-monitoring and meta-analysis. Self-monitoring: Results indicated that self-monitoring related to a number of relevant organizational outcomes, including job effectiveness and success, leadership, and ingratiation. Some results ran contrary to the prior meta-analysis (Day, Shleicher, Unckless, & Hiller, 2002). Meaningful differences were found between the …


The Stress Coping Skills Of Undergraduate Collegiate Aviators, Jennifer Kirschner Apr 2011

The Stress Coping Skills Of Undergraduate Collegiate Aviators, Jennifer Kirschner

Purdue Polytechnic Masters Theses

An important human factors research interest area is error reduction. Although pilots placed in highly stressful situations have an increased chance of making errors, they use coping skills to lower their stress level and reduce the likelihood of errors. Typically, coping skills are conceptually separated into three different types: active coping skills which attack and change the situation to make it inherently less stressful, emotionfocused coping skills which use discussion or thinking about the situation in a different way to diminish the negative emotional reaction associated with the stressful situation, and avoidant coping skills which allow one to mentally and/or …


Collective Intelligence Ratio: Measurement Of Real-Time Multimodal Interactions In Team Projects, Paul Kim, Donghwan Lee, Youngjo Lee, Chuan Huang, Tamas Makany Mar 2011

Collective Intelligence Ratio: Measurement Of Real-Time Multimodal Interactions In Team Projects, Paul Kim, Donghwan Lee, Youngjo Lee, Chuan Huang, Tamas Makany

Research Collection Lee Kong Chian School Of Business

PurposeWith a team interaction analysis model, the authors sought to identify a varying range of individual and collective intellectual behaviors in a series of communicative intents particularly expressed with multimodal interaction methods. In this paper, the authors aim to present a new construct (i.e. collective intelligence ratio (CIR)) which refers to a numeric indicator representing the degree of intelligence of a team in which each team member demonstrates an individual intelligence ratio (IR) specific to a team goal.Design/methodology/approachThe authors analyzed multimodal team interaction data linked to communicative intents with a Poisson‐hierarchical generalized linear model (HGLM).FindingsThe study found evidence of a …


Longitudinal Assessment Of Changes In Job Performance And Work Attitudes: Conceptual And Methodological Issues, David Chan Mar 2011

Longitudinal Assessment Of Changes In Job Performance And Work Attitudes: Conceptual And Methodological Issues, David Chan

Research Collection School of Social Sciences

No abstract provided.


The Effect Of Regulatory Focus On Idea Generation And Idea Evaluation, Kanexa, Inc., Roni Reiter-Palmon Feb 2011

The Effect Of Regulatory Focus On Idea Generation And Idea Evaluation, Kanexa, Inc., Roni Reiter-Palmon

Psychology Faculty Publications

Regulatory focus, an individual difference characteristic, has been linked to decision making, such that those with a promotion focus show more risk taking and flexibility whereas those with a prevention focus are risk averse and more rigid. The relationship between regulatory focus and creativity has also been investigated, with similar results. However, the focus of these efforts has been on the idea generation phase (e.g., Friedman & Forster, 2001; Lam & Chiu, 2002). This study suggests that the influence of regulatory focus on creativity operates differently for the idea evaluation phase than with the idea generation phase. Furthermore, there are …


The Never Ending Attraction Of The Ponzi Scheme, Pearl Jacobs, Linda Schain Jan 2011

The Never Ending Attraction Of The Ponzi Scheme, Pearl Jacobs, Linda Schain

Criminal Justice Faculty Publications

In the 1920’s, Charles Ponzi engaged in a notorious money making scheme. This scheme had been tried before but no one prior to Charles Ponzi had managed to swindle millions of dollars out of unsuspecting people. Thus, the scheme bears his name. In December 2008, Bernard Madoff, a major Ponzi schemer, was exposed. He managed to con investors out of over $65 billion over a thirty year period. Madoff was a highly respected financial expert. The investors were mostly well educated and supposedly financially savvy. How did this happen? This paper will examine some theories which may help explain both …


Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback, Allison L. O'Malley, Jane B. Gregory Jan 2011

Don’T Be Such A Downer: Using Positive Psychology To Enhance The Value Of Negative Feedback, Allison L. O'Malley, Jane B. Gregory

Scholarship and Professional Work - LAS

Effective developmental feedback promotes a balanced and authentic view of employees' current state, thereby addressing strengths and weaknesses of employees. The authors address how organizations' increased emphasis on positivity can be reconciled with the delivery of negative feedback. Drawing on principles from positive psychology, the authors outline strategies managers can implement to increase the likelihood that negative feedback interventions will yield improved performance while promoting employee well-being.


Cultural Variations In Work Stress And Coping In An Era Of Globalization, B.C.H Kuo Jan 2011

Cultural Variations In Work Stress And Coping In An Era Of Globalization, B.C.H Kuo

Psychology Publications

It is now widely recognized that countries around the world are becoming increasingly interconnected, and that both public and private organizations are of necessity becoming increasingly global. As political, legal, and economic barriers recede in this environment, cultural barriers emerge as a principal challenge to organizational survival and success. It is not yet clear whether these global realities will cause cultures to converge, harmonize, and seek common ground or to retrench, resist, and accentuate their differences. In either case, it is of paramount importance for both managers and organizational scholars to understand the cultural crosscurrents underlying these changes. With contributions …


What Qualitative Research Has Taught Us About Occupational Stress, Joseph J. Mazzola, Irvin Sam Schonfeld, Paul E. Spector Jan 2011

What Qualitative Research Has Taught Us About Occupational Stress, Joseph J. Mazzola, Irvin Sam Schonfeld, Paul E. Spector

Publications and Research

While many reviews of job stress and the stressor–strain relationship have been conducted, such reviews typically focus exclusively on quantitative data. In the current paper, we review qualitative studies on occupational stress that met two criteria: (1) the studies employed qualitative methods; (2) the stressors, strains and/or coping strategies were grouped into identifiable, higher-order categories. Results indicated that the nature of the stressors experienced varied by (a) occupation, (b) country, (c) seniority and (d) gender. The review further revealed that organizational constraints, work overload and interpersonal conflict were relatively universal stressors. Anger and annoyance were the most frequently reported psychological …


Supportive Feedback Environments Can Mend Broken Performance Management Systems., James J. Dahling, Allison L. O'Malley Jan 2011

Supportive Feedback Environments Can Mend Broken Performance Management Systems., James J. Dahling, Allison L. O'Malley

Scholarship and Professional Work - LAS

No abstract available.


Achieving Community Preparedness Post-Katrina, Christine G. Springer Jan 2011

Achieving Community Preparedness Post-Katrina, Christine G. Springer

Public Policy and Leadership Faculty Publications

Improving disaster response capabilities within this country requires better coordination not only within the Department of Homeland Security, but also across the federal government as well as with state and local governments, private and non-profit sectors. To do so, according to more than 150 state and local stakeholders that I surveyed in April, 2009 and again in April, 2010, requires that FEMA improve its capacity to fully support state, local and tribal stakeholders … that it improve its internal business practices so as to better implement federal policies and guidance…that it find a way to use thematic goals and transition …


A Tale Of Passion: Linking Job Passion And Cognitive Engagement To Employee Work Performance, Violet Ho, Sze-Sze Wong, Chay Hoon Lee Jan 2011

A Tale Of Passion: Linking Job Passion And Cognitive Engagement To Employee Work Performance, Violet Ho, Sze-Sze Wong, Chay Hoon Lee

Management Faculty Publications

We propose a model of job passion that links two types of passion, harmonious and obsessive passion, to employees’ work performance, via the mediating mechanism of cognitive engagement (comprising attention and absorption). Results from a survey conducted with 509 employees from an insurance firm indicate that employees with harmonious passion performed better at work, and that this relationship was mediated primarily by cognitive absorption, that is, the intensity of focus and immersion experienced by the employees when working. However, even though obsessive passion was negatively related to cognitive attention (i.e., the amount of cognitive resources spent thinking about work), it …


When A Promotion Is Denied: The Effects Of Decision Stage On Perceptions Of Promotion And Price Fairness, Monika Kukar-Kinney, Lan Xia, Kent B. Monroe Jan 2011

When A Promotion Is Denied: The Effects Of Decision Stage On Perceptions Of Promotion And Price Fairness, Monika Kukar-Kinney, Lan Xia, Kent B. Monroe

Marketing Faculty Publications

Marketers frequently use promotions to enhance sales and increase consumers' perceptions of value. However, most promotions usually come with restrictions, such as time expiration, quantity or product model restriction, etc. In the present research, the effect of the stage in the purchase process when the consumer finds out about the restriction is investigated. The findings indicate that the later in the purchase process the consumer discovers the restriction, the greater is the perception that the effort invested into the purchase is wasted, consequently resulting in lower promotion and price fairness. This effect is mediated through the feeling of entitlement to …