Psychology Commons^™

Examining Organizational Response And Employee Coping Behaviors Amid The Covid-19 Pandemic, Mendiola Teng-Calleja, Jaimee Felice Caringal-Go, Jason O. Manaois, Ma. Queenie Y. Isidro, Rae Mark S. Zantua

Psychology Department Faculty Publications

Using the crisis in context theory (CCT) as an ecological framework to understanding human behaviors, the study examined organizational responses and individual employee coping behaviors to mitigate the impact of the COVID-19 pandemic. Drawing from the perspectives of psychology, organization development, and management, the research examined dependent and independent organization and self-initiated actions that employees deemed helpful in coping with the effects of the crisis. Qualitative data were gathered through online survey from 216 employees in the Philippines, a developing country whose major cities were on community quarantine to minimize the spread of the pandemic. The study identified organizational actions …