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Reactions To Negative Feedback: The Role Of Resilience And Implications For Counterproductivity, Kabir N. Daljeet
Reactions To Negative Feedback: The Role Of Resilience And Implications For Counterproductivity, Kabir N. Daljeet
Electronic Thesis and Dissertation Repository
The model of Organizational Frustration (Spector, 1978) suggests that individuals are more likely to engage in counterproductive work behaviour (CWB) after having had a negative experience at work due to the negative emotions brought on by such an experience. The King and Rothstein (2010) model of resilience suggests that the degree to which an individual self-regulates after an adverse workplace experience influences how they subsequently behave. Using vignettes, participants were told they received either positive or negative feedback regarding their job performance and were asked to fill out measures of resilience and intentions to engage in CWB. In a sample …