Psychology Commons^™

Understanding Workplace Incivility Experiences And The Moderating Role Of Mindfulness, Rima C. Tarraf

Electronic Thesis and Dissertation Repository

Rude treatment at work can lead to many negative consequences, as evidenced by the wealth of research available. This dissertation, addressed two important questions that have yet to receive adequate attention. First, how does an employee experience incivility, and second, what is a practical and cost-effective way of mitigating the negative outcomes associated with incivility and promoting positive ones? Incivility research has mainly employed quantitative methods to understand incivility experiences. Using qualitative methods however, would complement the knowledge and potentially move the field of inquiry in new directions. As such, the goal of Study One was to obtain a narrative …