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Full-Text Articles in Psychology
A Qualitative Exploration Of Work Values And Job Satisfaction Among Sign Language Interpreters, Monique J. Champagne
A Qualitative Exploration Of Work Values And Job Satisfaction Among Sign Language Interpreters, Monique J. Champagne
Journal of Interpretation
The aim of this study was to explore the impact of work values on job satisfaction among sign language interpreters due to an increased risk of burnout. A phenomenological approach was utilized to understand the experiences of nine participants through semi-structured interviews. Results revealed six themes: (1) Autonomy, (2) Altruism, (3) Relationships, (4) Achievement, (5) Safety-Comfort, and (6) Status. Empowerment was found to be encompassed within the themes of Altruism and Relationships. Results of this study were consistent with the Theory of Work Adjustment and Demand-Control Theory and were largely consistent with previous work values research. These results point to …
Persistent Emotional Extremes And Video Relay Service Interpreters, Dawn M. Wessling, Sherry Shaw
Persistent Emotional Extremes And Video Relay Service Interpreters, Dawn M. Wessling, Sherry Shaw
Journal of Interpretation
This mixed methods study explored how call content emotionally affects video interpreters (VIs) who work in Video Relay Service (VRS) and how this influences perceptions of job satisfaction and general well-being. The participants included 889 self-reported VIs who completed a survey containing open and closed-ended questions regarding their work. Whereas VRS call content can be extremely emotional for the non-deaf and deaf callers, whether positive or negative, the study seeks to identify a spectrum of coping strategies to perceived stressors brought about by these emotionally charged incidents. The study examined the frequency of these types of calls processed by the …