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Eastern Band Of Cherokee Indians Selects A Workforce Intervention: Onboarding, Quality Improvement Center For Workforce Development
Eastern Band Of Cherokee Indians Selects A Workforce Intervention: Onboarding, Quality Improvement Center For Workforce Development
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The Family Safety Program (FSP) serves the Eastern Band of Cherokee Indians (EBCI) to provide high quality and innovative care, utilizing an integrated model to ensure client access to behavioral health services and targeted case management. To retain a competent and committed workforce and best serve children and families, FSP partnered with the Quality Improvement Center for Workforce Development (QIC-WD) to be one of eight national project sites to test child welfare workforce interventions. In 2018, FSP conducted a workforce needs assessment, which revealed that staff had inconsistent job expectations for their own role and lacked understanding of the roles …