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Full-Text Articles in Psychology

Empowering Employees To Reduce Perceptions Of Workplace Incivility, Chloe A. Cragg Jul 2018

Empowering Employees To Reduce Perceptions Of Workplace Incivility, Chloe A. Cragg

Electronic Thesis and Dissertation Repository

Incivility is a low intensity deviant behaviour of ambiguous intent that is pervasive in many organizations. Given the cost of incivility to the employee and the organization, it is important to understand how individuals perceive this behaviour. We believe that employees who have access to opportunity, information, resources and support in their organization (i.e., structural empowerment) will be more psychologically empowered, and thus better equipped to cope with workplace stressors, leading to a reduction in the perception of uncivil behaviour. We tested our hypotheses using a survey approach with an online sample of 364 working participants. Regression analyses, mediation analyses …


Building A Culture Of Workplace Wellness: Perspectives From Philippine Organizations, Ma. Regina Hechanova, Jaimee Felice Caringal-Go Jul 2018

Building A Culture Of Workplace Wellness: Perspectives From Philippine Organizations, Ma. Regina Hechanova, Jaimee Felice Caringal-Go

Psychology Department Faculty Publications

This study explored approaches to building a culture of wellness in the workplace from a developing country perspective. Focus group discussions with HR practitioners and health professionals in the Philippines were conducted. Deductive thematic analysis was used to organize the data. Results showed that organizations use a variety of strategies in building workplace wellness, which could be classified using the CREATE framework – Communicate, Role model, Engage employees, Align systems, structures and policies, Train, Evaluate and reinforce. The identified strategies and CREATE framework can be utilized as a guide for organizations planning to implement workplace wellness initiatives in a holistic …


A Study Of The Soft Skills That Contribute To The Success Of Newly Graduated Business Students In The Workplace, Promeet Jaswant Singh Jan 2018

A Study Of The Soft Skills That Contribute To The Success Of Newly Graduated Business Students In The Workplace, Promeet Jaswant Singh

All Graduate Theses, Dissertations, and Other Capstone Projects

This quantitative study is focused on assessing the soft skills that newly graduated business students possess. Using the first and only skills inventory in the United States that has been endorsed by Department of Labor, the study seeks to determine what sets employees apart based on their level of performance on the job. The main purpose was to assess and interpret the soft skills that employees bring to the workplace soon after graduating. The population for the current study was human resources professionals from a variety of industry sectors in the state of Minnesota. The businesses represented a range of …


Recovering From Workplace Offenses: Understanding The Roles Of Resilience And Forgiveness, Francisca Saldanha Jan 2018

Recovering From Workplace Offenses: Understanding The Roles Of Resilience And Forgiveness, Francisca Saldanha

Theses and Dissertations (Comprehensive)

Workplace transgressions have been shown to have pervasive and detrimental consequences for employees and organizations. Given these negative consequences, past research has examined how managers and organizations can prevent transgressions from occurring in the first place (i.e., preventive approaches) and how transgressions can be fixed when they do eventually occur (i.e., remedial approaches). However, it is unlikely that transgressions can ever be fully eradicated from organizations and it is doubtful that providing remedies can fully redress the harm that was caused. Accordingly, it is important to complement the preventive and remedial approaches with a deeper understanding of how employees can …