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Full-Text Articles in Psychology

Minor Incidents With Major Impacts: The Effects Of Bottom-Up Incivility On Supervisor Targets, Abby Meador May 2011

Minor Incidents With Major Impacts: The Effects Of Bottom-Up Incivility On Supervisor Targets, Abby Meador

Masters Theses & Specialist Projects

Incivility within organizations is a rampant problem with dire consequences,including adverse effects on both job satisfaction and psychological states. This study was conducted to address the gap in the current literature that looks at incivility within organizations. To date, no studies have assessed the impact of bottom-up incivility (i.e., incivility that is directed from subordinates to supervisors) on supervisor targets. Thus, this study investigated the impact of bottom-up forms of incivility of supervisors’ mental and physical states, as well as their levels of job satisfaction. However, due to small sample sizes, the current research was expanded to address the effects …


Clarifying Leader-Member Exhange Theory: Examining The Role Of Leader Active Listening And Justice Perceptions, Erik Samuel Collier Jan 2011

Clarifying Leader-Member Exhange Theory: Examining The Role Of Leader Active Listening And Justice Perceptions, Erik Samuel Collier

Theses Digitization Project

This study examines leader-member exchange (LMX) theory and presents a framework to better predict work outcomes of job satisfaction and organizational commitment by introducing organizational justice perceptions as a mediating construct and leader active listening as a moderating construct.


Age And Education Differences In Superior-Subordinate Dyads: Testing Relational Norms And Attraction Similarity Influences On Role Ambiguity, Affect, And Communication Satisfaction, Alexander Andrew Nedilskyj Jan 2011

Age And Education Differences In Superior-Subordinate Dyads: Testing Relational Norms And Attraction Similarity Influences On Role Ambiguity, Affect, And Communication Satisfaction, Alexander Andrew Nedilskyj

Theses Digitization Project

The primary purpose of this study was to examine superior-subordinate dyads which violate relational norms and produce status inconsistency. Specifically, within the context of supervisor age and education, occupational norms suggest that employees expect their supervisor to be older and have a higher level of education. In the face of growing demographic diversity, more emphasis is being placed on superiors to build skills to effectively interact with a heterogeneous set of employees. This study proposed to test whether superior-subordinate dyads which are diverse in terms of age and education, influence employees' attitudes towards their supervisor, the satisfaction with the communication …


The Relationship Between Work-Family Conflict, Perceived Support, And Psychological Contracts For Hispanic And African American Women, Celina Matilde Garcia Ali Jan 2011

The Relationship Between Work-Family Conflict, Perceived Support, And Psychological Contracts For Hispanic And African American Women, Celina Matilde Garcia Ali

Theses Digitization Project

The purpose of this study was to extend past and current literature in work-family conflict (WFC), perceived supervisor support (PSS), perceived organizational support (POS) and psychological contracts to Hispanic and African American populations. Data was collected from 97 participants with complete surveys from a full-time working adult population primarily in Southern California.