Psychology Commons^™

Correlates Of Job Satisfaction Among Private Sector Employees In Saudi Arabia, Abdullah Al-Helelah

Masters Theses

The primary objectives of the present study were to explore the level of job satisfaction and commitment among private sector employees in Saudi Arabia, and to examine the relationship between job satisfaction and employees' commitment.

Seven alternative hypotheses were tested against seven null hypotheses. Chi-square (x^2) was the test statistic for all seven hypotheses. The critical value of chi-square was determined by the degrees of freedom (df) and an alpha level of.05. Three hypotheses were confirmed that related job satisfaction to employees' commitment, satisfaction with length of working hours, and satisfaction with opportunities for interaction with co-workers on the job. …

Effects Of Checklists And Feedback On Interviewer Documentation Errors, Ann Lynn Linklater

Masters Theses

A multiple baseline design was used to compare the effectiveness of checklists and feedback to improve marketing research telephone interview documentation. Three measures based on the combined errors of four interviewers were obtained: (1) errors per completed interview, (2) errors per interview with errors, and (3) most frequently occurring error in each of three error groups. The effects of three additional factors believed to affect interviewer performance were also investigated: (1) marketing research project, (2) complexity of the interview, and (3) lead worker responsible for editing completed interviews.

Only slight, mostly positive changes were visually evident across the dependent measures. …

Personnel Managers' Attitudes Towards Affirmative Action & Its Potential Correlates, Donna Dunville

Masters Theses & Specialist Projects

Despite the controversy surrounding Affirmative Action (AA), relatively little research has appeared about attitudes towards these programs. In this research, an exploratory approach is implemented to assess the support of personnel managers for the theory of AA as well as the mechanisms designed to carry it out. Also, the relationship to Supreme Court decisions, relevant legislation, and numerous demographic, attitudinal, and organizational variables are examined for their impact on Affirmative Action attitudes. A questionnaire was utilized to assess support for AA and its correlates. The majority of personnel managers indicate support for both AA in theory and the mechanisms required …

A Preliminary Study Of A Job Analytic Inventory Derived From A Behavioral Consistency Method For Assessing Intrinsic Motivation, William John Banis

Theses and Dissertations in Urban Services - Urban Management

The research question for this study asked if the Job Specifications Inventory (JSI) had acceptable internal reliability and an ability to differentiate among occupational groups. The JSI was designed to have subject matter experts rate the importance of skill, content, context, relationship and work focus requirements of jobs or occupations. The JSI used a taxonomy of 268 behavioral elements derived from the content analyses of satisfying achievements reported by a large, diverse clientele. A clinical-type behavioral consistency method was used to extract performance dimensions from clients' achievements to build the taxonomy. The achievement-based taxonomy was seen as potentially enhancing productivity …

An Investigation Of Stress And Burnout In Hospital Registered Nurses, Ellen Nora Hale

Masters Theses

This study investigated job stressors and burnout among hospital registered nurses and was based on a systems theory model in which inputs and throughputs interact to effect outputs. Job stressors were measured using the Job Stress Questionnaire (JSQ). Top-ranked stressors included heavy work load, insufficient resources, and inability to satisfy conflicting demands. Burnout was measured using the three subscales (emotional exhaustion, depersonalization, and personal accomplishment) of the Maslach Burnout Inventory. Based on multiple regression analyses, total JSQ scores accounted for 21% of the variance in emotional exhaustion scores. Together, years of experience and an education level of BSN or BA …

The Relationship Of Career Evaluation Systems (Ces) Test Batteries With Work Production In A Sheltered Workshop, Blake Hegarty

Masters Theses

The purpose of the study was to examine the relationship between performance on Career Evaluation Systems' (CES) test batteries and performance on production tasks at CCAR Industries' Manufacturing Plant. Fleishman's factor analytic studies of psychomotor performance were reviewed to demonstrate the conceptual basis for the development of the test batteries. Hester's development of the CES batteries and the factors they measure were discussed.

The subjects were 112 CCAR Industries' clients who were administered Career Evaluation Systems' test battery during vocational evaluations at CCAR Industries' Manufacturing Plant between 1986 and 1992. Fifty-nine subjects met the criteria for inclusion in the final …

Diffusion Of Total Quality Management: An Organizational Self-Production Perspective, Baizhong Zhao

Engineering Management & Systems Engineering Theses & Dissertations

American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation processes, which itself relies on an understanding of organizational self-organizing, for it is through this process that TQM gets diffused and becomes a core component of an organization's culture. Self-organizing is a so-called process-oriented approach, based on theory from cybernetics (Ashby, 1962; Steier & Smith, 1985; von Foerster, 1960), dissipative structure theory (Prigogine & Stengers, 1984), and chaos theory (Gleick, …

Improving Team Performance By Identifying And Targeting Back-Up Behaviors: A Training Strategy, Rosalynn M. Peron

Psychology Theses & Dissertations

The purpose of this research was to determine if training workshops of short duration (one-to-three hours) could contribute to enhanced teamwork and hence improved team performance for teams at the primary level (first production level) of a natural gas service and installation organization.

The teamwork characteristic of back-up behaviors (i.e., actions to help other team members that require adaption or anticipation and improve team performance by contributing to successful task completion) was the focus of workshop activities. Other strategies were employed to enhance the process such as team-building, goal setting and feedback. Feedback consisted of posting back-up behavior scores (i.e., …