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Full-Text Articles in Psychology
Stability And Change In Goal Orientation And Their Relationship With Performance: Testing Density Distributions Using Latent Trait-State Models, Michael Charles Mihalecz
Stability And Change In Goal Orientation And Their Relationship With Performance: Testing Density Distributions Using Latent Trait-State Models, Michael Charles Mihalecz
Psychology Theses & Dissertations
Goal orientation has been proposed to influence a number of training and work outcomes. However, results have been inconsistent and predicted relationships are weaker than anticipated (Payne, Youngcourt & Beaubien, 2007). Weak findings may be due to inconsistencies in how goal orientation is conceptualized and operationalized (DeShon & Gillespie, 2005; Grant & Dweck, 2003; Kaplan & Maehr, 2007). One such inconsistency is the treatment of goal orientation as a stable trait or a malleable state. Issues of state-versus-trait have long fueled the person-situation debate in personality psychology. Fleeson (2001) offered a solution for integrating the two theoretical perspectives called the …
Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson
Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson
Psychology Theses & Dissertations
Research has established that customer sexual harassment (CSH) is a widespread and harmful workplace phenomenon. This dissertation consists of two studies on the topic. The first sought to operationalize a measure of coping with customer sexual harassment. In addition to three traditional factors of sexual harassment coping (i.e., external, internal, and social), Study 1 predicted that worker retaliation toward the customer would constitute an additional form of coping with CSH. The measure of coping was tested using a sample of 200 women customer service workers. Data were analyzed using factor analysis. As expected, retaliation was supported as a coping strategy, …