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Full-Text Articles in Psychology
Charter For Smarter Hats: How Team Charters Dynamically Improve Trust And Emotions In Human-Agent Teams, Dan Manh Nguyen
Charter For Smarter Hats: How Team Charters Dynamically Improve Trust And Emotions In Human-Agent Teams, Dan Manh Nguyen
Theses and Dissertations
Although human-agent teams have received significant attention from both practitioners and researchers in recent years, human attitudes and emotions towards agents present collaborative barriers that reduce effective teaming. Borrowing from literature on traditional human team interventions, this study examines how team charters may be leveraged to set up better trust relationships and emotional states over time, and how these key emergent states influence both objective performance scores and subjective performance ratings. Using data from 43 individuals who participated in a search-and-rescue simulation with four agent teammates, discontinuous growth modeling was used to examine differences in trust and upsetness over time …
Framing Automation Trust: How Initial Information About Automated Driving Systems Influences Swift Trust In Automation And Trust Repair For Human Automation Collaboration, Scott Anthony Mishler
Framing Automation Trust: How Initial Information About Automated Driving Systems Influences Swift Trust In Automation And Trust Repair For Human Automation Collaboration, Scott Anthony Mishler
Psychology Theses & Dissertations
The study examines how trust in automation is influenced by initial framing of information before interaction and how later active calibration methods can further influence trust repair or dampening after an automation error in a three-experiment study. As more human drivers begin to use automated driving systems (ADSs) for the first time, their initial understanding of the system can influence their trust leading to a miscalibration of trust. Prior studies have investigated how trust develops through interactions with an automated system, but few have looked at integrating swift trust and framing to calibrate trust before interaction and investigate further active …