Psychology Commons^™

The Effects Of Automation Transparency And Reliability On Task Shedding And Operator Trust, William Everett Lehman

Psychology Theses & Dissertations

Because automation use is common in many domains, understanding how to design it to optimize human-automation system performance is vital. Well-calibrated trust ensures good performance when using imperfect automation. Two factors that may jointly affect trust calibration are automation transparency and perceived reliability. Transparency information that explains automated processes and analyses to the operator may help the operator choose appropriate times to shed task control to automation. Because operator trust is positively correlated with automation use, behaviors such as task shedding to automation can indicate the presence of trust. This study used a 2 (reliability; between) × 3 (transparency; within) …

The Trust Decoder™: An Examination Of An Individual's Developmental Readiness To Trust In The Workplace, Molly Breysse Cox

Antioch University Full-Text Dissertations & Theses

This research explores an individual's self-perception of their own ability, motivation, and propensity to trust others for the purpose of validating a new construct: developmental readiness to trust others in the workplace. This construct expands research on developmental readiness to change and to lead by building a scale to measure an individual's motivation and ability to trust others in the workplace. A previously validated scale developed by Frazier, Johnson, and Fainshmidt 2013 measuring propensity to trust was included the scale building process. All items measuring motivation to trust were newly developed for this study, items measuring trust ability were adapted …

The Effects Of Automation Transparency And Ethical Outcomes On User Trust And Blame Towards Fully Autonomous Vehicles, Nathan Andrew Hatfield

Psychology Theses & Dissertations

The current study examined the effect of automation transparency on user trust and blame during forced moral outcomes. Participants read through moral scenarios in which an autonomous vehicle did or did not convey information about its decision prior to making a utilitarian or non-utilitarian decision. Participants also provided moral acceptance ratings for autonomous vehicles and humans when making identical moral decisions.

It was expected that trust would be highest for utilitarian outcomes and blame would be highest for non-utilitarian outcomes. When the vehicle provided information about its decision, trust and blame were expected to increase. Results showed that moral outcome …

Effects Of Visibility And Alarm Modality On Workload, Trust In Automation, Situation Awareness, And Driver Performance, Smruti J. Shah

Psychology Theses & Dissertations

Driving demands sustained driver attention. This attentional demand increases with decreasing field visibility. In the past researchers have explored and investigated how collision avoidance warning systems (CAWS) help improve driving performance. The goal of the present study is to determine whether auditory or tactile CAWS have a greater effect on driver performance, perceived workload, system trust, and situation awareness (SA). Sixty-three undergraduate students from Old Dominion University participated in this study. Participants were asked to complete two simulated driving sessions along with Motion Sickness Susceptibility Questionnaire, Background Information Questionnaire, Trust Questionnaire, NASA Task Load Index Questionnaire, Situation Awareness Rating Technique …

The Effects Of Alarm System Errors On Dependence: Moderated Mediation Of Trust With And Without Risk, Eric T. Chancey

Psychology Theses & Dissertations

Research on sensor-based signaling systems suggests that false alarms and misses affect operator dependence via two independent psychological processes, hypothesized as two types of trust. These two types of trust manifest in two categorically different behaviors: compliance and reliance. The current study links the theoretical perspective outlined by Lee and See (2004) to the compliance-reliance paradigm, and argues that trust mediates the false alarm-compliance relationship but not the miss-reliance relationship. Specifically, the key conditions to allow the mediation of trust are: The operator is presented with a salient choice to depend on the signaling system and the risk associated with …

The Role Of Trust As A Mediator Between System Characteristics And Response Behaviors, Eric T. Chancey

Psychology Theses & Dissertations

There have been several theoretical frameworks that acknowledge trust as a prime mediator between system characteristics and automation reliance. Some researchers have operationally defined trust as the behavior exhibited. Other researchers have suggested that although trust may guide operator response behaviors, trust does not completely determine the behavior and advocate the use of subjective measures of trust. Recently, several studies accounting for temporal precedence failed to confirm that trust mediated the relationship between system characteristics and response behavior. The purpose of the current work was to clarify the roles that trust plays in response behavior when interacting with a signaling …

The Theory Of Minds Within The Theory Of Games, Mathew D. Mccubbins, Mark Turner, Nicholas Weller

Faculty Scholarship

Classical rationality as accepted by game theory assumes that a human chooser in a given moment has consistent preferences and beliefs and that actions result consistently from those preferences and beliefs, and moreover that these preferences, beliefs, and actions remain the same across equal choice moments. Since, as is widely found in prior experiments, subjects do not follow the predictions of classical rationality, behavioral game theorists have assumed consistent deviations from classical rationality by assigning to subjects certain dispositions— risk preference, cognitive abilities, social norms, etc. All of these theories are fundamentally cognitive theories, making claims about how individual human …

A Research Study Examining Forgiveness, Empathy, Commitment, Trust, And Relational Satisfaction Among Adult Friends After Relational Transgressions, L. Lori Poole

Electronic Theses and Dissertations

This research project examined how forgiveness was managed by adult friends after relational transgressions. It studied how the emotion of empathy promoted the act of forgiving and why the construct of commitment related to trust and relational satisfaction among friendship dyads. Isolating the specific emotion empathy in regards to forgiveness heightened the understanding of what emotional behaviors were used to maintain friendships once a relational transgression was experienced. Measuring and analyzing the interaction between commitment, trust, and relational satisfaction helped to determine how these constructs promoted forgiveness among adult friends.

The Effects Of Automation Expertise, System Confidence, And Image Quality On Trust, Compliance, And Performance, Randall D. Spain

Psychology Theses & Dissertations

This study examined the effects of automation expertise, system confidence, and image quality on automation trust, compliance, and detection performance. One hundred and fifteen participants completed a simulated military target detection task while receiving advice from an imperfect diagnostic aid that varied in expertise (expert vs. novice) and confidence (75% vs. 50% vs. 25% vs. no aid). The task required participants to detect covert enemy targets in simulated synthetic aperture radar (SAR) images. Participants reported whether a target was present or absent, their decision-confidence, and their trust in the diagnostic system's advice. Results indicated that system confidence and automation expertise …

Knowing When To Trust Others: An Erp Study Of Decision-Making After Receiving Information From Unknown People, Cheryl Boudreau, Mathew D. Mccubbins, Seana Coulson

Faculty Scholarship

To address the neurocognitive mechanisms that underlie choices made after receiving information from an anonymous individual, reaction times (Experiment 1) and event-related brain potentials (Experiment 2) were recorded as participants played 3 variants of the Coin Toss game. In this game, participants guess the outcomes of unseen coin tosses after a person in another room (dubbed “the reporter”) observes the coin toss outcomes and then sends reports (which may or may not be truthful) to participants about whether the coins landed on heads or tails. Participants knew that the reporter's interests either were aligned with their own (Common Interests), opposed …

Oxytocin Increases Generosity In Humans, Paul J. Zak, Angela Stanton, Sheila Ahmadi

Business Faculty Articles and Research

Human beings routinely help strangers at costs to themselves. Sometimes the help offered is generous-offering more than the other expects. The proximate mechanisms supporting generosity are not well-understood, but several lines of research suggest a role for empathy. In this study, participants were infused with 40 IU oxytocin (OT) or placebo and engaged in a blinded, one-shot decision on how to split a sum of money with a stranger that could be rejected. Those on OT were 80% more generous than those given a placebo. OT had no effect on a unilateral monetary transfer task dissociating generosity from altruism. OT …